can't open attachements

[Joe]

I downloaded same thing on 9/10, have same problem, can't
find anyway to get a response from Microsoft. This
happened to me once before, and I had to reconfig. They
keep telling you to download protective upgrades, but
when they screw up your system, they don't help you to
get out of it.
Joe
>-----Original Message-----
>I installed the latest service patch #1 Express?)on
>9/11/03 and now i cant open attachements. message says
OE
>won't let me. Any solutions other than reconfig?
>.
>

[Bruce Chambers]

Greetings --

If you couldn't find a solution, you didn't look very hard. This
has been a well-known issue since Service pack 1 was released last
year. All you had to do was look in OE's Help files, btw.

Outlook Express' default security settings are simply trying to
protect you. OE has no way of telling whether an attachment actually
contains a virus or not, so it temporarily blocks any of those file
types that could potentially contain a virus. In Outlook Express,
Tools > Options > Security, uncheck the "Do not allow attachments to
be saved or opened that could potentially be a virus" option, assuming
you trust the source, of course. The wiser course of action, however,
would be to modify your list of unsafe files, as outlined in the KB
articles below:

Cannot Open E-Mail Attachments in OE After You Install SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329570

Information About the Unsafe File List in Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291369

OLEXP Using Virus Protection Features in Outlook Express 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291387


Bruce Chambers

--
Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html

You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH


"Joe" > wrote in message
...
> I downloaded same thing on 9/10, have same problem, can't
> find anyway to get a response from Microsoft. This
> happened to me once before, and I had to reconfig. They
> keep telling you to download protective upgrades, but
> when they screw up your system, they don't help you to
> get out of it.
> Joe