Cannot turn off computer

[Jerry]

The restart and shutdown button are highlighted but
standby is not.When I press shutdown it only reboots.
THanks
>-----Original Message-----
>
>>-----Original Message-----
>>I have e-machines T2625 running WindowsXP.I cannot turn
>>off the computer with either the button or using the
>>mouse.All it does is reboot.The only way to turn it off
>is
>>to unplug it.emachines tech support was no help.The
>system
>>is only 2 weeks old.Thanks
>>.
>>
>Sometimes u have to make sure that when you do shutdown,
>the restart button was not highlighted. Otherwise it
>will continuously go into a loop, re-starting/re-booting
>everytime you attempt to shutdown.
>.
>

[Maureen Goldman]

>"Jerry" > wrote:
>The restart and shutdown button are highlighted but
>standby is not.When I press shutdown it only reboots.

What happens when you use your mouse to click
"turn off"?