MS03-039 Causes printing problems

[Dick Marcum]

After installing the MS03-039 patch in my Windows XP, I
lost the ability to print from any application except
Adobe Acrobat 6.0 Pro. The patch did not cause any
problems on my Windows 2000 Server on the same network.

I posted this info on the
Microsoft.public.windowsxp.Print_fax newsgroup and asked
if anyone had a solution to this problem. I received
three responses from others who noted they also had
problems in losing their printing capability after
loading the patch. The only way so far that anyone has
been able to restore their ability to print is to remove
the patch by restoring the system to its condition prior
to the date the patch was applied. That presumably
restores printing, but now the Windows XP is not
patched. So yes, I believe there is a problem with
Windows XP and the patch, but it's scope is probably not
sufficiently well defined to determine what coding is
causing the problem.

The suggestion was made that "If you have a verifiable
and reproducible problem then please detail it and report
it to Microsoft." That is a reasonable request. Can
someone please tell me how to report it to Microsoft?

Thanks for any info.

Dick Marcum

[Jack Seredyniecki]

The patch didn't cause any problems on any of the 3 dozen of XP machines
that I installed it on.

"Dick Marcum" > wrote in message
...
> After installing the MS03-039 patch in my Windows XP, I
> lost the ability to print from any application except
> Adobe Acrobat 6.0 Pro. The patch did not cause any
> problems on my Windows 2000 Server on the same network.
>
> I posted this info on the
> Microsoft.public.windowsxp.Print_fax newsgroup and asked
> if anyone had a solution to this problem. I received
> three responses from others who noted they also had
> problems in losing their printing capability after
> loading the patch. The only way so far that anyone has
> been able to restore their ability to print is to remove
> the patch by restoring the system to its condition prior
> to the date the patch was applied. That presumably
> restores printing, but now the Windows XP is not
> patched. So yes, I believe there is a problem with
> Windows XP and the patch, but it's scope is probably not
> sufficiently well defined to determine what coding is
> causing the problem.
>
> The suggestion was made that "If you have a verifiable
> and reproducible problem then please detail it and report
> it to Microsoft." That is a reasonable request. Can
> someone please tell me how to report it to Microsoft?
>
> Thanks for any info.
>
> Dick Marcum
>