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Michael Solomon \(MS-MVP Windows Shell/User\)
December 5th 03, 12:49 PM
No, it is not null and void. If she specifically requested this upfront and
they didn't tell her what you just said or otherwise tell her that it was
not available and they couldn't supply it, they are at fault. She should
have had the opportunity upfront to be able to refuse.

They knew precisely what you just said and they chose to ignore her request.
They had an obligation to inform her of these facts upfront if she made such
request. They are at fault.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

"Perdita X. Nitt" > wrote in message
...
> Lillian wrote:
> > Thanks for your response--& you are right, that would have
> > been best solution. However, I tried to return it--took
> > back & told them was going to leave it (Visa advised
> > that). They said fine--we will consider it abandoned &
> > you will not get a refund (even threatened to call police
> > & report me for leaving 'garbage' in their store). Funny
> > huh? Finally stopped trying to verbally get them to take
> > it back (my word against yours situation) & started email
> > pleas. After about 14 nasty emails from them telling me I
> > was "....out of luck", Visa believed that I made an honest
> > effort to return it & now say they will issue a reversal
> > (aft 90-days if still not resolved). I'm still trying to
> > get Gateway to take it back, but until I get refund so can
> > purchase another one--I'm stuck. Anyway, that's the
> > scoop. Thanks for replying.
> >> -----Original Message-----
> >> Make them take it back and give you a refund. They did not give you
> >> what you asked for.
> >> "Lillian" > wrote in message
> >> ...
> >>>
> >>> I recently purchased a PC from Gateway--I ask for Win98 &
> >>> got WinXP (plus several programs I ordered were not
> >>> included). They refused to remedy the situation & are
> >>> worthless in the technical dept.--which is frustrating
> >>> because if takes an average of 45 minutes to even get to
> >>> tech support via the 800# (they did not provide a manual
> >>> for XP).
> >>>
> >>> My questions are:
> >>>
> >>> How do you clean cache files in XP?
> >>>
> >>> Where do you locate the equivilant to the Win98 File
> >>> Manager in XP?
> >>>
> >>> I preferred 98 because it was simple to maintain & I felt
> >>> like I had more control over the maintence (& it served
> >>> all my needs).
> >>>
> >>> I would greatly appreciate any help that can be offered.
> >>> Thank you in advance,
> >>> Lillian
> >>
> >> .
>
> Lilian,
>
> The reason you didn't receive 98 is that MS no longer supplies it, nor
> supports it. And, when MS ceases support you will find that other
> manufacturers start to follow suit. Soon you may no longer be able to
> purchase hardware with 98 drivers or 98 drivers for existing hardware. I
> very much doubt that any PC vendor will supply a system with 98 these
days.
> It is 5-year-old technology - your argument with Gateway is really null
and
> void because they cannot supply you with 98 because MS no longer provides
it
> to vendors. You're going to have to get used to XP - or install 98 and
void
> your warranty.
>
>
> --
> Perdita X. Dream
>
> Please help us to help you
> http://groups.google.com
> http://www.dts-l.org/goodpost.htm
> http://www.catb.org/~esr/faqs/smart-questions.html
> Please note that the reply address is fake.
> Keep all posts to the groups as private requests for assistance
> (i.e. email/IM) cannot be acknowledged. Thank you.
>
>
>
>

Perdita X. Nitt
December 5th 03, 12:49 PM
Michael Solomon (MS-MVP Windows Shell/User) wrote:
> No, it is not null and void. If she specifically requested this
> upfront and they didn't tell her what you just said or otherwise tell
> her that it was not available and they couldn't supply it, they are
> at fault. She should have had the opportunity upfront to be able to
> refuse.
>
> They knew precisely what you just said and they chose to ignore her
> request. They had an obligation to inform her of these facts upfront
> if she made such request. They are at fault.


We don't know that they didn't and this is just sour grapes on Lilian's part
because she didn't get what she wanted. I'm not supporting Gateway, merely
stating the fact that we only have one side of the story.

--
Perdita X. Dream

Please help us to help you
http://groups.google.com
http://www.dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html
Please note that the reply address is fake.
Keep all posts to the groups as private requests for assistance
(i.e. email/IM) cannot be acknowledged. Thank you.

Ron Martell
December 5th 03, 12:50 PM
"Lillian" > wrote:

>Ron, thanks for your reply. I appreciate tips on choices.
>Maybe it's just too late to teach this old 'cat' new
>tricks--but I'd much rather have stoneage Win98 :-).
>Problems from the start with XP (restarts on it's own just
>whenever--usually when I'm in the middle of a long
>research project). Tech help told me I needed to use my
>restore disk (I would if Gateway had provided one), but
>other than that, they were puzzled by it.
>I understand your preference for XP since it fits your
>needs--that's great. It's more than I need & I don't
>really have time to learn a new system from scratch
>(especially without manual which Gateway promised to send
>long ago).
>Thanks again,
>Lillian
>

Sounds like your issues are more with Gateway and their (lack of)
support than with Windows XP.

As for your spontaneous reboots, that should be quite easy to fix.
Open Control Panel - System - Advanced.
In the Startup and Recovery section (bottom) click on the Settings
button.
In the System Failure (middle) section of the Startup and Recovery
window click on the "automatically restart" checkbox to clear it.

While you are in there, click on the drop-down menu arrow for the
"write debugging information" item and change the selection to either
"none" or "small memory dump (64KB)".

Click on OK as needed to exit.

That will take care of your spontaneous reboots. However they are
likely to be replaced by Blue Screen Of Death (familiar country to a
Windows 98 user) STOP error message and the computer may be locked up,
requiring a manual reset or power off. The contents of the STOP error
message will be a direct clue as to the cause of the problem and you
should post that information back here.

One other thing that you can do that might make your Windows XP
experience a bit more "like home" is to right-click on the Start
button, select Properties, and choose the Classic Start Menu option.
That will give Windows XP a lot more of the "look and feel" of Windows
98.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."

Rich/rerat
December 5th 03, 12:50 PM
Lillian,
I would advise you, to also send a certified letter w/signature =
confirmation to Gateway's Customer Service, and if you bought the PC =
from a Gateway outlet store, send a copy to the store. Don't rely on =
sending email or phone calls, to prove that you made the "appropriate =
good faith efforts" by a customer. That may be required in some states =
to prove your case.

--=20
Rich/rerat

Add MS News Server to your OE with news://msnews.microsoft.com/
(RRR News) <message rule>


"Lillian" > wrote in message =
...
Ron, thanks for your reply. I appreciate tips on choices.=20
Maybe it's just too late to teach this old 'cat' new=20
tricks--but I'd much rather have stoneage Win98 :-). =20
Problems from the start with XP (restarts on it's own just=20
whenever--usually when I'm in the middle of a long=20
research project). Tech help told me I needed to use my=20
restore disk (I would if Gateway had provided one), but=20
other than that, they were puzzled by it.
I understand your preference for XP since it fits your=20
needs--that's great. It's more than I need & I don't=20
really have time to learn a new system from scratch=20
(especially without manual which Gateway promised to send=20
long ago). =20
Thanks again,
Lillian
=20
>-----Original Message-----
>"Lillian" > wrote:
>
>>
>> I recently purchased a PC from Gateway--I ask for Win98=20
&=20
>>got WinXP (plus several programs I ordered were not=20
>>included). They refused to remedy the situation & are=20
>>worthless in the technical dept.--which is frustrating=20
>>because if takes an average of 45 minutes to even get to=20
>>tech support via the 800# (they did not provide a manual=20
>>for XP).
>> =20
>>My questions are:=20
>>
>>How do you clean cache files in XP?
>
>Start - All Programs - Accessories - System Tools - Disk=20
Cleanup
>=20
>>
>>Where do you locate the equivilant to the Win98 File=20
>>Manager in XP?
>
>Ain't no such beastie in XP and thank God for that. =20
Using the
>stone-age 16 bit Winfile.exe in Windows 98 is extremely=20
foolhardy if
>not downright dangerous.
>
>Windows Explorer can do pretty much everything that=20
Winfile could.
>And if you want the same old "look and feel" there are=20
3rd party
>products you can install into XP that will do that, such=20
as
>http://www.winability.com/abcommander/
>
>However if you are insistent then I do believe that the=20
winfile.exe
>version from Windows NT4 can be made to work with Windows=20
XP.
>However I do not have the gory details as to how to do=20
this.
>
>>
>>I preferred 98 because it was simple to maintain & I=20
felt=20
>>like I had more control over the maintence (& it served=20
>>all my needs).
>
>I have found, since the earliest Beta versions of XP,=20
that it need
>vastly less maintenance and tweaking than either Windows=20
98 or Windows
>Me and that is why it almost instantly became my=20
operating system of
>choice, long before the actual release date.
>
>
>Good luck
>
>
>Ron Martell Duncan B.C. Canada
>--=20
>Microsoft MVP
>On-Line Help Computer Service
>http://onlinehelp.bc.ca
>
>"The reason computer chips are so small is computers=20
don't eat much."
>.
>

D.Currie
December 5th 03, 12:51 PM
Actually 98 is still available in oem packs, so in theory, Gateway could
still offer it. It's doubtful they do, but a small shop could certainly
supply it. I still have customers who ask for it as they don't want
Millennium, and they have hardware or software that won't run on an NT
system.

"Michael Solomon (MS-MVP Windows Shell/User)" > wrote in
message ...
> No, it is not null and void. If she specifically requested this upfront
and
> they didn't tell her what you just said or otherwise tell her that it was
> not available and they couldn't supply it, they are at fault. She should
> have had the opportunity upfront to be able to refuse.
>
> They knew precisely what you just said and they chose to ignore her
request.
> They had an obligation to inform her of these facts upfront if she made
such
> request. They are at fault.
>
> --
> Michael Solomon MS-MVP
> Windows Shell/User
> Backup is a PC User's Best Friend
> DTS-L.Org: http://www.dts-l.org/
>
> "Perdita X. Nitt" > wrote in message
> ...
> > Lillian wrote:
> > > Thanks for your response--& you are right, that would have
> > > been best solution. However, I tried to return it--took
> > > back & told them was going to leave it (Visa advised
> > > that). They said fine--we will consider it abandoned &
> > > you will not get a refund (even threatened to call police
> > > & report me for leaving 'garbage' in their store). Funny
> > > huh? Finally stopped trying to verbally get them to take
> > > it back (my word against yours situation) & started email
> > > pleas. After about 14 nasty emails from them telling me I
> > > was "....out of luck", Visa believed that I made an honest
> > > effort to return it & now say they will issue a reversal
> > > (aft 90-days if still not resolved). I'm still trying to
> > > get Gateway to take it back, but until I get refund so can
> > > purchase another one--I'm stuck. Anyway, that's the
> > > scoop. Thanks for replying.
> > >> -----Original Message-----
> > >> Make them take it back and give you a refund. They did not give you
> > >> what you asked for.
> > >> "Lillian" > wrote in message
> > >> ...
> > >>>
> > >>> I recently purchased a PC from Gateway--I ask for Win98 &
> > >>> got WinXP (plus several programs I ordered were not
> > >>> included). They refused to remedy the situation & are
> > >>> worthless in the technical dept.--which is frustrating
> > >>> because if takes an average of 45 minutes to even get to
> > >>> tech support via the 800# (they did not provide a manual
> > >>> for XP).
> > >>>
> > >>> My questions are:
> > >>>
> > >>> How do you clean cache files in XP?
> > >>>
> > >>> Where do you locate the equivilant to the Win98 File
> > >>> Manager in XP?
> > >>>
> > >>> I preferred 98 because it was simple to maintain & I felt
> > >>> like I had more control over the maintence (& it served
> > >>> all my needs).
> > >>>
> > >>> I would greatly appreciate any help that can be offered.
> > >>> Thank you in advance,
> > >>> Lillian
> > >>
> > >> .
> >
> > Lilian,
> >
> > The reason you didn't receive 98 is that MS no longer supplies it, nor
> > supports it. And, when MS ceases support you will find that other
> > manufacturers start to follow suit. Soon you may no longer be able to
> > purchase hardware with 98 drivers or 98 drivers for existing hardware. I
> > very much doubt that any PC vendor will supply a system with 98 these
> days.
> > It is 5-year-old technology - your argument with Gateway is really null
> and
> > void because they cannot supply you with 98 because MS no longer
provides
> it
> > to vendors. You're going to have to get used to XP - or install 98 and
> void
> > your warranty.
> >
> >
> > --
> > Perdita X. Dream
> >
> > Please help us to help you
> > http://groups.google.com
> > http://www.dts-l.org/goodpost.htm
> > http://www.catb.org/~esr/faqs/smart-questions.html
> > Please note that the reply address is fake.
> > Keep all posts to the groups as private requests for assistance
> > (i.e. email/IM) cannot be acknowledged. Thank you.
> >
> >
> >
> >
>
>

D.Currie
December 5th 03, 12:51 PM
I'd like to suggest that you buy your replacement from a small shop that
will supply what you want and give you personal support instead of from
someplace that will send you their cookie-cutter production line model.

"Lillian" > wrote in message
...
> Ron, thanks for your reply. I appreciate tips on choices.
> Maybe it's just too late to teach this old 'cat' new
> tricks--but I'd much rather have stoneage Win98 :-).
> Problems from the start with XP (restarts on it's own just
> whenever--usually when I'm in the middle of a long
> research project). Tech help told me I needed to use my
> restore disk (I would if Gateway had provided one), but
> other than that, they were puzzled by it.
> I understand your preference for XP since it fits your
> needs--that's great. It's more than I need & I don't
> really have time to learn a new system from scratch
> (especially without manual which Gateway promised to send
> long ago).
> Thanks again,
> Lillian
>
> >-----Original Message-----
> >"Lillian" > wrote:
> >
> >>
> >> I recently purchased a PC from Gateway--I ask for Win98
> &
> >>got WinXP (plus several programs I ordered were not
> >>included). They refused to remedy the situation & are
> >>worthless in the technical dept.--which is frustrating
> >>because if takes an average of 45 minutes to even get to
> >>tech support via the 800# (they did not provide a manual
> >>for XP).
> >>
> >>My questions are:
> >>
> >>How do you clean cache files in XP?
> >
> >Start - All Programs - Accessories - System Tools - Disk
> Cleanup
> >
> >>
> >>Where do you locate the equivilant to the Win98 File
> >>Manager in XP?
> >
> >Ain't no such beastie in XP and thank God for that.
> Using the
> >stone-age 16 bit Winfile.exe in Windows 98 is extremely
> foolhardy if
> >not downright dangerous.
> >
> >Windows Explorer can do pretty much everything that
> Winfile could.
> >And if you want the same old "look and feel" there are
> 3rd party
> >products you can install into XP that will do that, such
> as
> >http://www.winability.com/abcommander/
> >
> >However if you are insistent then I do believe that the
> winfile.exe
> >version from Windows NT4 can be made to work with Windows
> XP.
> >However I do not have the gory details as to how to do
> this.
> >
> >>
> >>I preferred 98 because it was simple to maintain & I
> felt
> >>like I had more control over the maintence (& it served
> >>all my needs).
> >
> >I have found, since the earliest Beta versions of XP,
> that it need
> >vastly less maintenance and tweaking than either Windows
> 98 or Windows
> >Me and that is why it almost instantly became my
> operating system of
> >choice, long before the actual release date.
> >
> >
> >Good luck
> >
> >
> >Ron Martell Duncan B.C. Canada
> >--
> >Microsoft MVP
> >On-Line Help Computer Service
> >http://onlinehelp.bc.ca
> >
> >"The reason computer chips are so small is computers
> don't eat much."
> >.
> >

Michael Solomon \(MS-MVP Windows Shell/User\)
December 5th 03, 12:52 PM
Just be sure you know the shop or check with others. I have my systems
built by a small shop and I'm pleased with them but there are also a lot of
fly by night operators who may not be there when you need them.

This is by no means is meant to be critical, you just need to do a little
more checking. We've run into whole bunches of folks on these boards who
ended up with pirated copies of XP and bogus CD keys. Watch the ads and be
sure they've been around for awhile. There's a periodical called "Computer
User." They have local editions for all over the country and many local
shops advertise in it, www.computeruser.com has a link to where it is
available. It's free or you can subscribe to it for a price.

One other thing to consider, a lot of small shops do an excellent job of
building the system but unfortunately, many have employees whose native
language is something other than English and it can make it difficult when
seeking tech support. You can certainly run into that with a major
manufacturer but when you run into it with a shop, there's almost no place
else to go.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

"D.Currie" > wrote in message
...
> I'd like to suggest that you buy your replacement from a small shop that
> will supply what you want and give you personal support instead of from
> someplace that will send you their cookie-cutter production line model.
>
> "Lillian" > wrote in message
> ...
> > Ron, thanks for your reply. I appreciate tips on choices.
> > Maybe it's just too late to teach this old 'cat' new
> > tricks--but I'd much rather have stoneage Win98 :-).
> > Problems from the start with XP (restarts on it's own just
> > whenever--usually when I'm in the middle of a long
> > research project). Tech help told me I needed to use my
> > restore disk (I would if Gateway had provided one), but
> > other than that, they were puzzled by it.
> > I understand your preference for XP since it fits your
> > needs--that's great. It's more than I need & I don't
> > really have time to learn a new system from scratch
> > (especially without manual which Gateway promised to send
> > long ago).
> > Thanks again,
> > Lillian
> >
> > >-----Original Message-----
> > >"Lillian" > wrote:
> > >
> > >>
> > >> I recently purchased a PC from Gateway--I ask for Win98
> > &
> > >>got WinXP (plus several programs I ordered were not
> > >>included). They refused to remedy the situation & are
> > >>worthless in the technical dept.--which is frustrating
> > >>because if takes an average of 45 minutes to even get to
> > >>tech support via the 800# (they did not provide a manual
> > >>for XP).
> > >>
> > >>My questions are:
> > >>
> > >>How do you clean cache files in XP?
> > >
> > >Start - All Programs - Accessories - System Tools - Disk
> > Cleanup
> > >
> > >>
> > >>Where do you locate the equivilant to the Win98 File
> > >>Manager in XP?
> > >
> > >Ain't no such beastie in XP and thank God for that.
> > Using the
> > >stone-age 16 bit Winfile.exe in Windows 98 is extremely
> > foolhardy if
> > >not downright dangerous.
> > >
> > >Windows Explorer can do pretty much everything that
> > Winfile could.
> > >And if you want the same old "look and feel" there are
> > 3rd party
> > >products you can install into XP that will do that, such
> > as
> > >http://www.winability.com/abcommander/
> > >
> > >However if you are insistent then I do believe that the
> > winfile.exe
> > >version from Windows NT4 can be made to work with Windows
> > XP.
> > >However I do not have the gory details as to how to do
> > this.
> > >
> > >>
> > >>I preferred 98 because it was simple to maintain & I
> > felt
> > >>like I had more control over the maintence (& it served
> > >>all my needs).
> > >
> > >I have found, since the earliest Beta versions of XP,
> > that it need
> > >vastly less maintenance and tweaking than either Windows
> > 98 or Windows
> > >Me and that is why it almost instantly became my
> > operating system of
> > >choice, long before the actual release date.
> > >
> > >
> > >Good luck
> > >
> > >
> > >Ron Martell Duncan B.C. Canada
> > >--
> > >Microsoft MVP
> > >On-Line Help Computer Service
> > >http://onlinehelp.bc.ca
> > >
> > >"The reason computer chips are so small is computers
> > don't eat much."
> > >.
> > >
>
>

Perdita X. Nitt
December 5th 03, 12:53 PM
cassisatwit wrote:
> Cassandra, I was wondering if you got permission from Terry Pratchett
> to use a name from his book? You know that is a infringement on his
> intellectual works. You are always talking about "legal" stuff in the
> groups, and bashing peeps that use KaZaA and accusing them of
> pirating yet here your are stealing someone else's work for your
> self. Maybe someone will send him a little email and let him know you
> are stealing from him.
>
>
> "Perdita X. Nitt" > wrote in message
> ...
>> Michael Solomon (MS-MVP Windows Shell/User) wrote:
>>> No, it is not null and void. If she specifically requested this
>>> upfront and they didn't tell her what you just said or otherwise
>>> tell her that it was not available and they couldn't supply it,
>>> they are
>>> at fault. She should have had the opportunity upfront to be able to
>>> refuse.
>>>
>>> They knew precisely what you just said and they chose to ignore her
>>> request. They had an obligation to inform her of these facts upfront
>>> if she made such request. They are at fault.
>>
>>
>> We don't know that they didn't and this is just sour grapes on
>> Lilian's part because she didn't get what she wanted. I'm not
>> supporting Gateway, merely stating the fact that we only have one
>> side of the story.
>>
>> --
>> Perdita X. Dream
>>
>> Please help us to help you
>> http://groups.google.com
>> http://www.dts-l.org/goodpost.htm
>> http://www.catb.org/~esr/faqs/smart-questions.html
>> Please note that the reply address is fake.
>> Keep all posts to the groups as private requests for assistance
>> (i.e. email/IM) cannot be acknowledged. Thank you.

For it to be theft, it would have to be copyright - the only thing that's
copyright is the Discworld name, therefore anyone can use whatever other
name they like. Maybe you should learn what copyright is. No matter...abuse
report sent to .

--
Perdita X. Dream

Please help us to help you
http://groups.google.com
http://www.dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html
Please note that the reply address is fake.
Keep all posts to the groups as private requests for assistance
(i.e. email/IM) cannot be acknowledged. Thank you.

David
December 5th 03, 12:53 PM
"Perdita X. Nitt" > wrote in
:

>
> For it to be theft, it would have to be copyright - the only thing
> that's copyright is the Discworld name, therefore anyone can use
> whatever other name they like. Maybe you should learn what copyright
> is. No matter...abuse report sent to .
>
> --
Prehaps you should learn a little what copyright is. ANY original work or
published concept automatically has a copyright. No notice or symbols are
need to convey this copyright. The mere fact that Tom Prechett create the
book and the name makes it covered by copyright protection.

David

cassisatwit
December 5th 03, 12:54 PM
Abuse report? You have got to be kidding. I could abuse you if you would
like, that way you can see what abuse is. open up the one of his books and
read the inside cover and first few pages. I'm quite certain you will see
the copyright printed there.


"Perdita X. Nitt" > wrote in message
...
> cassisatwit wrote:
> > Cassandra, I was wondering if you got permission from Terry Pratchett
> > to use a name from his book? You know that is a infringement on his
> > intellectual works. You are always talking about "legal" stuff in the
> > groups, and bashing peeps that use KaZaA and accusing them of
> > pirating yet here your are stealing someone else's work for your
> > self. Maybe someone will send him a little email and let him know you
> > are stealing from him.
> >
> >
> > "Perdita X. Nitt" > wrote in message
> > ...
> >> Michael Solomon (MS-MVP Windows Shell/User) wrote:
> >>> No, it is not null and void. If she specifically requested this
> >>> upfront and they didn't tell her what you just said or otherwise
> >>> tell her that it was not available and they couldn't supply it,
> >>> they are
> >>> at fault. She should have had the opportunity upfront to be able to
> >>> refuse.
> >>>
> >>> They knew precisely what you just said and they chose to ignore her
> >>> request. They had an obligation to inform her of these facts upfront
> >>> if she made such request. They are at fault.
> >>
> >>
> >> We don't know that they didn't and this is just sour grapes on
> >> Lilian's part because she didn't get what she wanted. I'm not
> >> supporting Gateway, merely stating the fact that we only have one
> >> side of the story.
> >>
> >> --
> >> Perdita X. Dream
> >>
> >> Please help us to help you
> >> http://groups.google.com
> >> http://www.dts-l.org/goodpost.htm
> >> http://www.catb.org/~esr/faqs/smart-questions.html
> >> Please note that the reply address is fake.
> >> Keep all posts to the groups as private requests for assistance
> >> (i.e. email/IM) cannot be acknowledged. Thank you.
>
> For it to be theft, it would have to be copyright - the only thing that's
> copyright is the Discworld name, therefore anyone can use whatever other
> name they like. Maybe you should learn what copyright is. No
matter...abuse
> report sent to .
>
> --
> Perdita X. Dream
>
> Please help us to help you
> http://groups.google.com
> http://www.dts-l.org/goodpost.htm
> http://www.catb.org/~esr/faqs/smart-questions.html
> Please note that the reply address is fake.
> Keep all posts to the groups as private requests for assistance
> (i.e. email/IM) cannot be acknowledged. Thank you.
>
>
>
>

PCyr
December 5th 03, 12:55 PM
Well, whether or not it's copyright infringement, it's still plagiarism.
You are using someone else's work, research, idea, etc. for your own use,
without crediting the source. Gee, you think someone with an English degree
would know that, eh?

--
Check out http://www.kellys-korner-xp.com for amazing tweaks and fixes

Member of "Newsgroups are for everyone" (Perdita X. Twitt is a
self-righteous, ruthless, bitchy net-cop too!)

Email address is fake to prevent SPAM.
Real email address is pcyr2000 AT hotmail DOT com
Change the obvious to the obvious.
------------------
"Perdita X. Nitt" > wrote in message
...
> cassisatwit wrote:
> > Cassandra, I was wondering if you got permission from Terry Pratchett
> > to use a name from his book? You know that is a infringement on his
> > intellectual works. You are always talking about "legal" stuff in the
> > groups, and bashing peeps that use KaZaA and accusing them of
> > pirating yet here your are stealing someone else's work for your
> > self. Maybe someone will send him a little email and let him know you
> > are stealing from him.
> >
> >
> > "Perdita X. Nitt" > wrote in message
> > ...
> >> Michael Solomon (MS-MVP Windows Shell/User) wrote:
> >>> No, it is not null and void. If she specifically requested this
> >>> upfront and they didn't tell her what you just said or otherwise
> >>> tell her that it was not available and they couldn't supply it,
> >>> they are
> >>> at fault. She should have had the opportunity upfront to be able to
> >>> refuse.
> >>>
> >>> They knew precisely what you just said and they chose to ignore her
> >>> request. They had an obligation to inform her of these facts upfront
> >>> if she made such request. They are at fault.
> >>
> >>
> >> We don't know that they didn't and this is just sour grapes on
> >> Lilian's part because she didn't get what she wanted. I'm not
> >> supporting Gateway, merely stating the fact that we only have one
> >> side of the story.
> >>
> >> --
> >> Perdita X. Dream
> >>
> >> Please help us to help you
> >> http://groups.google.com
> >> http://www.dts-l.org/goodpost.htm
> >> http://www.catb.org/~esr/faqs/smart-questions.html
> >> Please note that the reply address is fake.
> >> Keep all posts to the groups as private requests for assistance
> >> (i.e. email/IM) cannot be acknowledged. Thank you.
>
> For it to be theft, it would have to be copyright - the only thing that's
> copyright is the Discworld name, therefore anyone can use whatever other
> name they like. Maybe you should learn what copyright is. No
matter...abuse
> report sent to .
>
> --
> Perdita X. Dream
>
> Please help us to help you
> http://groups.google.com
> http://www.dts-l.org/goodpost.htm
> http://www.catb.org/~esr/faqs/smart-questions.html
> Please note that the reply address is fake.
> Keep all posts to the groups as private requests for assistance
> (i.e. email/IM) cannot be acknowledged. Thank you.
>
>
>
>

toddkozi
December 5th 03, 12:56 PM
Here's a link to the 32bit winfile, from NT, I believe:
http://www.kellys-korner-xp.com/regs_edits/WINFILE.EXE=20
It can use long file names and works quite well with XP.
-
Todd

>>>>>>>>>>>>>>>>>> Original Message <<<<<<<<<<<<<<<<<<

On 8/19/2003, 3:26:21 PM, "Lillian" > wrote=20
regarding Unwanted XP versus 98:


> I recently purchased a PC from Gateway--I ask for Win98 &
> got WinXP (plus several programs I ordered were not
> included). They refused to remedy the situation & are
> worthless in the technical dept.--which is frustrating
> because if takes an average of 45 minutes to even get to
> tech support via the 800# (they did not provide a manual
> for XP).

> My questions are:

> How do you clean cache files in XP?

> Where do you locate the equivilant to the Win98 File
> Manager in XP?

> I preferred 98 because it was simple to maintain & I felt
> like I had more control over the maintence (& it served
> all my needs).

> I would greatly appreciate any help that can be offered.
> Thank you in advance,
> Lillian

D.Currie
December 5th 03, 12:56 PM
"Michael Solomon (MS-MVP Windows Shell/User)" > wrote in
message ...
> Just be sure you know the shop or check with others. I have my systems
> built by a small shop and I'm pleased with them but there are also a lot
of
> fly by night operators who may not be there when you need them.

True, but it's the same with any small business. Get your car repaired at a
local mechanic or the dealership? You'd better check it out a little before
you get work done. As far as not being there when you need them, there have
been plenty of computer-related companies that have vanished overnight, as
well.

Most of my business growth is due to referrals, so that must mean something
:-)

>
> This is by no means is meant to be critical, you just need to do a little
> more checking.

Shopping around is a good idea. I didn't mean to imply the the OP should run
to the nearest shop and plunk down cash without asking questions. With small
shops there are going to be a lot of options for customization, so it will
take some research.

We've run into whole bunches of folks on these boards who
> ended up with pirated copies of XP and bogus CD keys. Watch the ads and
be
> sure they've been around for awhile. There's a periodical called
"Computer
> User." They have local editions for all over the country and many local
> shops advertise in it, www.computeruser.com has a link to where it is
> available. It's free or you can subscribe to it for a price.

While advertising is a good way to find someone, it doesn't say much about
how good or bad the business is, nor does it tell you how long they've been
in business (unless, of course, that's part of the ad). It just means
they're paying for an ad. And there's enough misleading advertising out
there. And I've seen ads that offer blatently illegal software, as well.

Best bet is to ask other people about their experiences at local shops, and
talk to the people there.

>
> One other thing to consider, a lot of small shops do an excellent job of
> building the system but unfortunately, many have employees whose native
> language is something other than English and it can make it difficult when
> seeking tech support.

Huh? There are about a half-dozen small computer shops in my town, and in
general, the person you're most likely to talk to is the owner, who is also
a tech. And the techs do double-duty answering questions to retail
customers. And ansering the phone. Maybe you have a different definition of
a "small shop" than I do, but the type I'm thinking of wouldn't survive if
the techs didn't speak the native language of the surrounding population.

You can certainly run into that with a major
> manufacturer but when you run into it with a shop, there's almost no place
> else to go.

And if you run into a dead end with Dell or Gateway, what's your recourse?
With a small shop, you can generally look the owner in the eye and
negotiate. A small shop, if they're any good, is going to want to make the
customer happy because word-of-mouth is important, and one angry customer
spreading the word can actually have noticable effects. So even if the
customer is "wrong" many times a local shop will bend over backward to make
them happy, just so they don't get a bad reputation. If angry customers had
that sort of effect on the big OEMs, then HP would be handing out CDs with
their computers.

Of course, there are lousy small computer shops, and there have been a few
in this town. Oddly enough, they didn't last very long. And people who knew
computers knew which shops were legit and which weren't.

>
> --
> Michael Solomon MS-MVP
> Windows Shell/User
> Backup is a PC User's Best Friend
> DTS-L.Org: http://www.dts-l.org/
>
> "D.Currie" > wrote in message
> ...
> > I'd like to suggest that you buy your replacement from a small shop that
> > will supply what you want and give you personal support instead of from
> > someplace that will send you their cookie-cutter production line model.
> >
> > "Lillian" > wrote in message
> > ...
> > > Ron, thanks for your reply. I appreciate tips on choices.
> > > Maybe it's just too late to teach this old 'cat' new
> > > tricks--but I'd much rather have stoneage Win98 :-).
> > > Problems from the start with XP (restarts on it's own just
> > > whenever--usually when I'm in the middle of a long
> > > research project). Tech help told me I needed to use my
> > > restore disk (I would if Gateway had provided one), but
> > > other than that, they were puzzled by it.
> > > I understand your preference for XP since it fits your
> > > needs--that's great. It's more than I need & I don't
> > > really have time to learn a new system from scratch
> > > (especially without manual which Gateway promised to send
> > > long ago).
> > > Thanks again,
> > > Lillian
> > >
> > > >-----Original Message-----
> > > >"Lillian" > wrote:
> > > >
> > > >>
> > > >> I recently purchased a PC from Gateway--I ask for Win98
> > > &
> > > >>got WinXP (plus several programs I ordered were not
> > > >>included). They refused to remedy the situation & are
> > > >>worthless in the technical dept.--which is frustrating
> > > >>because if takes an average of 45 minutes to even get to
> > > >>tech support via the 800# (they did not provide a manual
> > > >>for XP).
> > > >>
> > > >>My questions are:
> > > >>
> > > >>How do you clean cache files in XP?
> > > >
> > > >Start - All Programs - Accessories - System Tools - Disk
> > > Cleanup
> > > >
> > > >>
> > > >>Where do you locate the equivilant to the Win98 File
> > > >>Manager in XP?
> > > >
> > > >Ain't no such beastie in XP and thank God for that.
> > > Using the
> > > >stone-age 16 bit Winfile.exe in Windows 98 is extremely
> > > foolhardy if
> > > >not downright dangerous.
> > > >
> > > >Windows Explorer can do pretty much everything that
> > > Winfile could.
> > > >And if you want the same old "look and feel" there are
> > > 3rd party
> > > >products you can install into XP that will do that, such
> > > as
> > > >http://www.winability.com/abcommander/
> > > >
> > > >However if you are insistent then I do believe that the
> > > winfile.exe
> > > >version from Windows NT4 can be made to work with Windows
> > > XP.
> > > >However I do not have the gory details as to how to do
> > > this.
> > > >
> > > >>
> > > >>I preferred 98 because it was simple to maintain & I
> > > felt
> > > >>like I had more control over the maintence (& it served
> > > >>all my needs).
> > > >
> > > >I have found, since the earliest Beta versions of XP,
> > > that it need
> > > >vastly less maintenance and tweaking than either Windows
> > > 98 or Windows
> > > >Me and that is why it almost instantly became my
> > > operating system of
> > > >choice, long before the actual release date.
> > > >
> > > >
> > > >Good luck
> > > >
> > > >
> > > >Ron Martell Duncan B.C. Canada
> > > >--
> > > >Microsoft MVP
> > > >On-Line Help Computer Service
> > > >http://onlinehelp.bc.ca
> > > >
> > > >"The reason computer chips are so small is computers
> > > don't eat much."
> > > >.
> > > >
> >
> >
>
>

Brian Tillman
December 5th 03, 12:56 PM
>Problems from the start with XP (restarts on it's own just
>whenever--usually when I'm in the middle of a long
>research project).

This is not a problem that is endemic with Windows XP. A huge number of XP
users never have this problem, although I've heard that some do. There is
usally a fix for it from Microsoft if you search their knowledge base.

>Tech help told me I needed to use my
>restore disk (I would if Gateway had provided one),

Gateway ABSOLUTELY provides a restore disk with every PC sold. My company's
purchased HUNDREDS of Gateway PCs and every one of them came with a system
restore disk. If you didn't get one, ask Gateway for one.

>It's more than I need & I don't
>really have time to learn a new system from scratch

Most of when you've learned for Windows 98 still applies to Windows XP.
However, if you buy a license for Windows XP, you are legally entitled to
install any prior version of Windows in its place, if that's what you
prefer. I wouldn't be at all surprised if you could pick up a Windows 98 CD
cheaply somewhere or simply scrub you old PC and install its copy of 98 on
your new PC.
--
Brian Tillman Internet: Brian.Tillman at smiths-aerospace dot com
Smiths Aerospace Addresses modified to prevent SPAM.
3290 Patterson Ave. SE, MS 1B3 Replace "at" with "@", "dot" with "."
Grand Rapids, MI 49512-1991
This opinion doesn't represent that of my company

Perdita X. Nitt
December 5th 03, 12:57 PM
Brian Tillman wrote:
>> Problems from the start with XP (restarts on it's own just
>> whenever--usually when I'm in the middle of a long
>> research project).
>
> This is not a problem that is endemic with Windows XP. A huge number
> of XP users never have this problem, although I've heard that some
> do. There is usally a fix for it from Microsoft if you search their
> knowledge base.
>
>> Tech help told me I needed to use my
>> restore disk (I would if Gateway had provided one),
>
> Gateway ABSOLUTELY provides a restore disk with every PC sold. My
> company's purchased HUNDREDS of Gateway PCs and every one of them
> came with a system restore disk. If you didn't get one, ask Gateway
> for one.
>
>> It's more than I need & I don't
>> really have time to learn a new system from scratch
>
> Most of when you've learned for Windows 98 still applies to Windows
> XP. However, if you buy a license for Windows XP, you are legally
> entitled to install any prior version of Windows in its place

Not true for a standard retail licence and it certainly doesn't apply to an
OEM. I believe, though someone correct me if I'm wrong, it only applies to
certain types of OL or VL licence packages.




--
Perdita X. Dream

Please help us to help you
http://groups.google.com
http://www.dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html
Please note that the reply address is fake.
Keep all posts to the groups as private requests for assistance
(i.e. email/IM) cannot be acknowledged. Thank you.

Michael Solomon \(MS-MVP Windows Shell/User\)
December 5th 03, 12:59 PM
No disagreement from me. I didn't mean it to be argumentative, just a
cautionary.:-)

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/


D.Currie wrote:
> "Michael Solomon (MS-MVP Windows Shell/User)" > wrote
> in message ...
> > Just be sure you know the shop or check with others. I have my
> > systems built by a small shop and I'm pleased with them but there
> > are also a lot of fly by night operators who may not be there when
> > you need them.
>
> True, but it's the same with any small business. Get your car
> repaired at a local mechanic or the dealership? You'd better check it
> out a little before you get work done. As far as not being there when
> you need them, there have been plenty of computer-related companies
> that have vanished overnight, as well.
>
> Most of my business growth is due to referrals, so that must mean
> something :-)
>
> >
> > This is by no means is meant to be critical, you just need to do a
> > little more checking.
>
> Shopping around is a good idea. I didn't mean to imply the the OP
> should run to the nearest shop and plunk down cash without asking
> questions. With small shops there are going to be a lot of options
> for customization, so it will take some research.
>
> We've run into whole bunches of folks on these boards who
> > ended up with pirated copies of XP and bogus CD keys. Watch the
> > ads and be sure they've been around for awhile. There's a
> > periodical called "Computer User." They have local editions for
> > all over the country and many local shops advertise in it,
> > www.computeruser.com has a link to where it is available. It's
> > free or you can subscribe to it for a price.
>
> While advertising is a good way to find someone, it doesn't say much
> about how good or bad the business is, nor does it tell you how long
> they've been in business (unless, of course, that's part of the ad).
> It just means they're paying for an ad. And there's enough misleading
> advertising out there. And I've seen ads that offer blatently illegal
> software, as well.
>
> Best bet is to ask other people about their experiences at local
> shops, and talk to the people there.
>
> >
> > One other thing to consider, a lot of small shops do an excellent
> > job of building the system but unfortunately, many have employees
> > whose native language is something other than English and it can
> > make it difficult when seeking tech support.
>
> Huh? There are about a half-dozen small computer shops in my town,
> and in general, the person you're most likely to talk to is the
> owner, who is also a tech. And the techs do double-duty answering
> questions to retail customers. And ansering the phone. Maybe you have
> a different definition of a "small shop" than I do, but the type I'm
> thinking of wouldn't survive if the techs didn't speak the native
> language of the surrounding population.
>
> You can certainly run into that with a major
> > manufacturer but when you run into it with a shop, there's almost
> > no place else to go.
>
> And if you run into a dead end with Dell or Gateway, what's your
> recourse? With a small shop, you can generally look the owner in the
> eye and negotiate. A small shop, if they're any good, is going to
> want to make the customer happy because word-of-mouth is important,
> and one angry customer spreading the word can actually have noticable
> effects. So even if the customer is "wrong" many times a local shop
> will bend over backward to make them happy, just so they don't get a
> bad reputation. If angry customers had that sort of effect on the big
> OEMs, then HP would be handing out CDs with their computers.
>
> Of course, there are lousy small computer shops, and there have been
> a few in this town. Oddly enough, they didn't last very long. And
> people who knew computers knew which shops were legit and which
> weren't.
>
> >
> > --
> > Michael Solomon MS-MVP
> > Windows Shell/User
> > Backup is a PC User's Best Friend
> > DTS-L.Org: http://www.dts-l.org/
> >
> > "D.Currie" > wrote in message
> > ...
> > > I'd like to suggest that you buy your replacement from a small
> > > shop that will supply what you want and give you personal support
> > > instead of from someplace that will send you their cookie-cutter
> > > production line model.
> > >
> > > "Lillian" > wrote in message
> > > ...
> > > > Ron, thanks for your reply. I appreciate tips on choices.
> > > > Maybe it's just too late to teach this old 'cat' new
> > > > tricks--but I'd much rather have stoneage Win98 :-).
> > > > Problems from the start with XP (restarts on it's own just
> > > > whenever--usually when I'm in the middle of a long
> > > > research project). Tech help told me I needed to use my
> > > > restore disk (I would if Gateway had provided one), but
> > > > other than that, they were puzzled by it.
> > > > I understand your preference for XP since it fits your
> > > > needs--that's great. It's more than I need & I don't
> > > > really have time to learn a new system from scratch
> > > > (especially without manual which Gateway promised to send
> > > > long ago).
> > > > Thanks again,
> > > > Lillian
> > > >
> > > > > -----Original Message-----
> > > > > "Lillian" > wrote:
> > > > >
> > > > > >
> > > > > > I recently purchased a PC from Gateway--I ask for Win98
> > > > &
> > > > > > got WinXP (plus several programs I ordered were not
> > > > > > included). They refused to remedy the situation & are
> > > > > > worthless in the technical dept.--which is frustrating
> > > > > > because if takes an average of 45 minutes to even get to
> > > > > > tech support via the 800# (they did not provide a manual
> > > > > > for XP).
> > > > > >
> > > > > > My questions are:
> > > > > >
> > > > > > How do you clean cache files in XP?
> > > > >
> > > > > Start - All Programs - Accessories - System Tools - Disk
> > > > Cleanup
> > > > >
> > > > > >
> > > > > > Where do you locate the equivilant to the Win98 File
> > > > > > Manager in XP?
> > > > >
> > > > > Ain't no such beastie in XP and thank God for that.
> > > > Using the
> > > > > stone-age 16 bit Winfile.exe in Windows 98 is extremely
> > > > foolhardy if
> > > > > not downright dangerous.
> > > > >
> > > > > Windows Explorer can do pretty much everything that
> > > > Winfile could.
> > > > > And if you want the same old "look and feel" there are
> > > > 3rd party
> > > > > products you can install into XP that will do that, such
> > > > as
> > > > > http://www.winability.com/abcommander/
> > > > >
> > > > > However if you are insistent then I do believe that the
> > > > winfile.exe
> > > > > version from Windows NT4 can be made to work with Windows
> > > > XP.
> > > > > However I do not have the gory details as to how to do
> > > > this.
> > > > >
> > > > > >
> > > > > > I preferred 98 because it was simple to maintain & I
> > > > felt
> > > > > > like I had more control over the maintence (& it served
> > > > > > all my needs).
> > > > >
> > > > > I have found, since the earliest Beta versions of XP,
> > > > that it need
> > > > > vastly less maintenance and tweaking than either Windows
> > > > 98 or Windows
> > > > > Me and that is why it almost instantly became my
> > > > operating system of
> > > > > choice, long before the actual release date.
> > > > >
> > > > >
> > > > > Good luck
> > > > >
> > > > >
> > > > > Ron Martell Duncan B.C. Canada
> > > > > --
> > > > > Microsoft MVP
> > > > > On-Line Help Computer Service
> > > > > http://onlinehelp.bc.ca
> > > > >
> > > > > "The reason computer chips are so small is computers
> > > > don't eat much."
> > > > > .

D.Currie
December 5th 03, 08:16 PM
I've got to admit that if I didn't have a computer store and had to let
someone else build or repair a machine for me (like if I was in a full-body
cast, for example), I'd be the biggest pain-in-the-arse customer they'd ever
see. Because I know what some of my "competitors" have done.

Fortunately, the jerks don't last that long, and once someone's been stung,
they tend to be more careful. Which ends up being good for me. :-)

"Michael Solomon (MS-MVP Windows Shell/User)" > wrote in
message ...
> No disagreement from me. I didn't mean it to be argumentative, just a
> cautionary.:-)
>
> --
> Michael Solomon MS-MVP
> Windows Shell/User
> Backup is a PC User's Best Friend
> DTS-L.Org: http://www.dts-l.org/
>
>
> D.Currie wrote:
> > "Michael Solomon (MS-MVP Windows Shell/User)" > wrote
> > in message ...
> > > Just be sure you know the shop or check with others. I have my
> > > systems built by a small shop and I'm pleased with them but there
> > > are also a lot of fly by night operators who may not be there when
> > > you need them.
> >
> > True, but it's the same with any small business. Get your car
> > repaired at a local mechanic or the dealership? You'd better check it
> > out a little before you get work done. As far as not being there when
> > you need them, there have been plenty of computer-related companies
> > that have vanished overnight, as well.
> >
> > Most of my business growth is due to referrals, so that must mean
> > something :-)
> >
> > >
> > > This is by no means is meant to be critical, you just need to do a
> > > little more checking.
> >
> > Shopping around is a good idea. I didn't mean to imply the the OP
> > should run to the nearest shop and plunk down cash without asking
> > questions. With small shops there are going to be a lot of options
> > for customization, so it will take some research.
> >
> > We've run into whole bunches of folks on these boards who
> > > ended up with pirated copies of XP and bogus CD keys. Watch the
> > > ads and be sure they've been around for awhile. There's a
> > > periodical called "Computer User." They have local editions for
> > > all over the country and many local shops advertise in it,
> > > www.computeruser.com has a link to where it is available. It's
> > > free or you can subscribe to it for a price.
> >
> > While advertising is a good way to find someone, it doesn't say much
> > about how good or bad the business is, nor does it tell you how long
> > they've been in business (unless, of course, that's part of the ad).
> > It just means they're paying for an ad. And there's enough misleading
> > advertising out there. And I've seen ads that offer blatently illegal
> > software, as well.
> >
> > Best bet is to ask other people about their experiences at local
> > shops, and talk to the people there.
> >
> > >
> > > One other thing to consider, a lot of small shops do an excellent
> > > job of building the system but unfortunately, many have employees
> > > whose native language is something other than English and it can
> > > make it difficult when seeking tech support.
> >
> > Huh? There are about a half-dozen small computer shops in my town,
> > and in general, the person you're most likely to talk to is the
> > owner, who is also a tech. And the techs do double-duty answering
> > questions to retail customers. And ansering the phone. Maybe you have
> > a different definition of a "small shop" than I do, but the type I'm
> > thinking of wouldn't survive if the techs didn't speak the native
> > language of the surrounding population.
> >
> > You can certainly run into that with a major
> > > manufacturer but when you run into it with a shop, there's almost
> > > no place else to go.
> >
> > And if you run into a dead end with Dell or Gateway, what's your
> > recourse? With a small shop, you can generally look the owner in the
> > eye and negotiate. A small shop, if they're any good, is going to
> > want to make the customer happy because word-of-mouth is important,
> > and one angry customer spreading the word can actually have noticable
> > effects. So even if the customer is "wrong" many times a local shop
> > will bend over backward to make them happy, just so they don't get a
> > bad reputation. If angry customers had that sort of effect on the big
> > OEMs, then HP would be handing out CDs with their computers.
> >
> > Of course, there are lousy small computer shops, and there have been
> > a few in this town. Oddly enough, they didn't last very long. And
> > people who knew computers knew which shops were legit and which
> > weren't.
> >
> > >
> > > --
> > > Michael Solomon MS-MVP
> > > Windows Shell/User
> > > Backup is a PC User's Best Friend
> > > DTS-L.Org: http://www.dts-l.org/
> > >
> > > "D.Currie" > wrote in message
> > > ...
> > > > I'd like to suggest that you buy your replacement from a small
> > > > shop that will supply what you want and give you personal support
> > > > instead of from someplace that will send you their cookie-cutter
> > > > production line model.
> > > >
> > > > "Lillian" > wrote in message
> > > > ...
> > > > > Ron, thanks for your reply. I appreciate tips on choices.
> > > > > Maybe it's just too late to teach this old 'cat' new
> > > > > tricks--but I'd much rather have stoneage Win98 :-).
> > > > > Problems from the start with XP (restarts on it's own just
> > > > > whenever--usually when I'm in the middle of a long
> > > > > research project). Tech help told me I needed to use my
> > > > > restore disk (I would if Gateway had provided one), but
> > > > > other than that, they were puzzled by it.
> > > > > I understand your preference for XP since it fits your
> > > > > needs--that's great. It's more than I need & I don't
> > > > > really have time to learn a new system from scratch
> > > > > (especially without manual which Gateway promised to send
> > > > > long ago).
> > > > > Thanks again,
> > > > > Lillian
> > > > >
> > > > > > -----Original Message-----
> > > > > > "Lillian" > wrote:
> > > > > >
> > > > > > >
> > > > > > > I recently purchased a PC from Gateway--I ask for Win98
> > > > > &
> > > > > > > got WinXP (plus several programs I ordered were not
> > > > > > > included). They refused to remedy the situation & are
> > > > > > > worthless in the technical dept.--which is frustrating
> > > > > > > because if takes an average of 45 minutes to even get to
> > > > > > > tech support via the 800# (they did not provide a manual
> > > > > > > for XP).
> > > > > > >
> > > > > > > My questions are:
> > > > > > >
> > > > > > > How do you clean cache files in XP?
> > > > > >
> > > > > > Start - All Programs - Accessories - System Tools - Disk
> > > > > Cleanup
> > > > > >
> > > > > > >
> > > > > > > Where do you locate the equivilant to the Win98 File
> > > > > > > Manager in XP?
> > > > > >
> > > > > > Ain't no such beastie in XP and thank God for that.
> > > > > Using the
> > > > > > stone-age 16 bit Winfile.exe in Windows 98 is extremely
> > > > > foolhardy if
> > > > > > not downright dangerous.
> > > > > >
> > > > > > Windows Explorer can do pretty much everything that
> > > > > Winfile could.
> > > > > > And if you want the same old "look and feel" there are
> > > > > 3rd party
> > > > > > products you can install into XP that will do that, such
> > > > > as
> > > > > > http://www.winability.com/abcommander/
> > > > > >
> > > > > > However if you are insistent then I do believe that the
> > > > > winfile.exe
> > > > > > version from Windows NT4 can be made to work with Windows
> > > > > XP.
> > > > > > However I do not have the gory details as to how to do
> > > > > this.
> > > > > >
> > > > > > >
> > > > > > > I preferred 98 because it was simple to maintain & I
> > > > > felt
> > > > > > > like I had more control over the maintence (& it served
> > > > > > > all my needs).
> > > > > >
> > > > > > I have found, since the earliest Beta versions of XP,
> > > > > that it need
> > > > > > vastly less maintenance and tweaking than either Windows
> > > > > 98 or Windows
> > > > > > Me and that is why it almost instantly became my
> > > > > operating system of
> > > > > > choice, long before the actual release date.
> > > > > >
> > > > > >
> > > > > > Good luck
> > > > > >
> > > > > >
> > > > > > Ron Martell Duncan B.C. Canada
> > > > > > --
> > > > > > Microsoft MVP
> > > > > > On-Line Help Computer Service
> > > > > > http://onlinehelp.bc.ca
> > > > > >
> > > > > > "The reason computer chips are so small is computers
> > > > > don't eat much."
> > > > > > .
>
>

Ron Martell
December 5th 03, 08:17 PM
"Perdita X. Nitt" > wrote:

>Not true for a standard retail licence and it certainly doesn't apply to an
>OEM. I believe, though someone correct me if I'm wrong, it only applies to
>certain types of OL or VL licence packages.

Downgrade rights also apply to OEM versions of Windows XP Pro

from http://www.microsoft.com/licensing/downloads/oem_eula.doc
Use of Previous Version of Software (Windows XP Professional only).
This OEM EULA consists of a license to use one copy of Windows XP
Professional. If you acquire PCs licensed for Windows XP
Professional, then you are licensed to use identified previous
versions of Windows Operating System Product(s) in lieu of Windows XP
Professional (Microsoft® Windows® 2000 Professional, Microsoft®
Windows NT® 4.0 or Microsoft® Windows® 98 (Second Edition).


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."

Michael Solomon \(MS-MVP Windows Shell/User\)
December 5th 03, 08:17 PM
I hear ya. I started with the folks who build my systems a few years ago.
I tell them exactly what I want and configure it myself. The last time they
built a system for me, they already had a generic system that was close to
the specs on my list. I made a few additions and modifications and gave
them my deposit.:-)

Most of the shops in my area have various basic systems. I'm sure some
people buy them as is and it does give them something to offer and advertise
but they are usually all configurable in ways you could never configure
setups from the majors. Beyond that, most have a means for you to
completely start from scratch (Something I would have to have done had it
not been my shop just happened to already have a configuration that was
close to what I wanted) if that's what you wish, virtually building your own
without actually assembling it yourself.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/


D.Currie wrote:
> I've got to admit that if I didn't have a computer store and had to
> let someone else build or repair a machine for me (like if I was in a
> full-body cast, for example), I'd be the biggest pain-in-the-arse
> customer they'd ever see. Because I know what some of my
> "competitors" have done.
>
> Fortunately, the jerks don't last that long, and once someone's been
> stung, they tend to be more careful. Which ends up being good for me.
> :-)
>
> "Michael Solomon (MS-MVP Windows Shell/User)" > wrote
> in message ...
> > No disagreement from me. I didn't mean it to be argumentative,
> > just a cautionary.:-)
> >
> > --
> > Michael Solomon MS-MVP
> > Windows Shell/User
> > Backup is a PC User's Best Friend
> > DTS-L.Org: http://www.dts-l.org/
> >
> >
> > D.Currie wrote:
> > > "Michael Solomon (MS-MVP Windows Shell/User)" >
> > > wrote in message ...
> > > > Just be sure you know the shop or check with others. I have my
> > > > systems built by a small shop and I'm pleased with them but
> > > > there are also a lot of fly by night operators who may not be
> > > > there when you need them.
> > >
> > > True, but it's the same with any small business. Get your car
> > > repaired at a local mechanic or the dealership? You'd better
> > > check it out a little before you get work done. As far as not
> > > being there when you need them, there have been plenty of
> > > computer-related companies that have vanished overnight, as well.
> > >
> > > Most of my business growth is due to referrals, so that must mean
> > > something :-)
> > >
> > > >
> > > > This is by no means is meant to be critical, you just need to
> > > > do a little more checking.
> > >
> > > Shopping around is a good idea. I didn't mean to imply the the OP
> > > should run to the nearest shop and plunk down cash without asking
> > > questions. With small shops there are going to be a lot of options
> > > for customization, so it will take some research.
> > >
> > > We've run into whole bunches of folks on these boards who
> > > > ended up with pirated copies of XP and bogus CD keys. Watch the
> > > > ads and be sure they've been around for awhile. There's a
> > > > periodical called "Computer User." They have local editions for
> > > > all over the country and many local shops advertise in it,
> > > > www.computeruser.com has a link to where it is available. It's
> > > > free or you can subscribe to it for a price.
> > >
> > > While advertising is a good way to find someone, it doesn't say
> > > much about how good or bad the business is, nor does it tell you
> > > how long they've been in business (unless, of course, that's part
> > > of the ad). It just means they're paying for an ad. And there's
> > > enough misleading advertising out there. And I've seen ads that
> > > offer blatently illegal software, as well.
> > >
> > > Best bet is to ask other people about their experiences at local
> > > shops, and talk to the people there.
> > >
> > > >
> > > > One other thing to consider, a lot of small shops do an
> > > > excellent job of building the system but unfortunately, many
> > > > have employees whose native language is something other than
> > > > English and it can make it difficult when seeking tech support.
> > >
> > > Huh? There are about a half-dozen small computer shops in my town,
> > > and in general, the person you're most likely to talk to is the
> > > owner, who is also a tech. And the techs do double-duty answering
> > > questions to retail customers. And ansering the phone. Maybe you
> > > have a different definition of a "small shop" than I do, but the
> > > type I'm thinking of wouldn't survive if the techs didn't speak
> > > the native language of the surrounding population.
> > >
> > > You can certainly run into that with a major
> > > > manufacturer but when you run into it with a shop, there's
> > > > almost no place else to go.
> > >
> > > And if you run into a dead end with Dell or Gateway, what's your
> > > recourse? With a small shop, you can generally look the owner in
> > > the eye and negotiate. A small shop, if they're any good, is
> > > going to want to make the customer happy because word-of-mouth is
> > > important, and one angry customer spreading the word can actually
> > > have noticable effects. So even if the customer is "wrong" many
> > > times a local shop will bend over backward to make them happy,
> > > just so they don't get a bad reputation. If angry customers had
> > > that sort of effect on the big OEMs, then HP would be handing out
> > > CDs with their computers.
> > >
> > > Of course, there are lousy small computer shops, and there have
> > > been a few in this town. Oddly enough, they didn't last very
> > > long. And people who knew computers knew which shops were legit
> > > and which weren't.
> > >
> > > >
> > > > --
> > > > Michael Solomon MS-MVP
> > > > Windows Shell/User
> > > > Backup is a PC User's Best Friend
> > > > DTS-L.Org: http://www.dts-l.org/
> > > >
> > > > "D.Currie" > wrote in message
> > > > ...
> > > > > I'd like to suggest that you buy your replacement from a small
> > > > > shop that will supply what you want and give you personal
> > > > > support instead of from someplace that will send you their
> > > > > cookie-cutter production line model.
> > > > >
> > > > > "Lillian" > wrote in message
> > > > > ...
> > > > > > Ron, thanks for your reply. I appreciate tips on choices.
> > > > > > Maybe it's just too late to teach this old 'cat' new
> > > > > > tricks--but I'd much rather have stoneage Win98 :-).
> > > > > > Problems from the start with XP (restarts on it's own just
> > > > > > whenever--usually when I'm in the middle of a long
> > > > > > research project). Tech help told me I needed to use my
> > > > > > restore disk (I would if Gateway had provided one), but
> > > > > > other than that, they were puzzled by it.
> > > > > > I understand your preference for XP since it fits your
> > > > > > needs--that's great. It's more than I need & I don't
> > > > > > really have time to learn a new system from scratch
> > > > > > (especially without manual which Gateway promised to send
> > > > > > long ago).
> > > > > > Thanks again,
> > > > > > Lillian
> > > > > >
> > > > > > > -----Original Message-----
> > > > > > > "Lillian" > wrote:
> > > > > > >
> > > > > > > >
> > > > > > > > I recently purchased a PC from Gateway--I ask for Win98
> > > > > > &
> > > > > > > > got WinXP (plus several programs I ordered were not
> > > > > > > > included). They refused to remedy the situation & are
> > > > > > > > worthless in the technical dept.--which is frustrating
> > > > > > > > because if takes an average of 45 minutes to even get to
> > > > > > > > tech support via the 800# (they did not provide a manual
> > > > > > > > for XP).
> > > > > > > >
> > > > > > > > My questions are:
> > > > > > > >
> > > > > > > > How do you clean cache files in XP?
> > > > > > >
> > > > > > > Start - All Programs - Accessories - System Tools - Disk
> > > > > > Cleanup
> > > > > > >
> > > > > > > >
> > > > > > > > Where do you locate the equivilant to the Win98 File
> > > > > > > > Manager in XP?
> > > > > > >
> > > > > > > Ain't no such beastie in XP and thank God for that.
> > > > > > Using the
> > > > > > > stone-age 16 bit Winfile.exe in Windows 98 is extremely
> > > > > > > foolhardy if not downright dangerous.
> > > > > > >
> > > > > > > Windows Explorer can do pretty much everything that
> > > > > > Winfile could.
> > > > > > > And if you want the same old "look and feel" there are
> > > > > > 3rd party
> > > > > > > products you can install into XP that will do that, such
> > > > > > as
> > > > > > > http://www.winability.com/abcommander/
> > > > > > >
> > > > > > > However if you are insistent then I do believe that the
> > > > > > > winfile.exe version from Windows NT4 can be made to work
> > > > > > > with Windows
> > > > > > XP.
> > > > > > > However I do not have the gory details as to how to do
> > > > > > this.
> > > > > > >
> > > > > > > >
> > > > > > > > I preferred 98 because it was simple to maintain & I
> > > > > > felt
> > > > > > > > like I had more control over the maintence (& it served
> > > > > > > > all my needs).
> > > > > > >
> > > > > > > I have found, since the earliest Beta versions of XP,
> > > > > > that it need
> > > > > > > vastly less maintenance and tweaking than either Windows
> > > > > > 98 or Windows
> > > > > > > Me and that is why it almost instantly became my
> > > > > > operating system of
> > > > > > > choice, long before the actual release date.
> > > > > > >
> > > > > > >
> > > > > > > Good luck
> > > > > > >
> > > > > > >
> > > > > > > Ron Martell Duncan B.C. Canada
> > > > > > > --
> > > > > > > Microsoft MVP
> > > > > > > On-Line Help Computer Service
> > > > > > > http://onlinehelp.bc.ca
> > > > > > >
> > > > > > > "The reason computer chips are so small is computers
> > > > > > don't eat much."
> > > > > > > .

Perdita X. Nitt
December 5th 03, 08:19 PM
Ron Martell wrote:
> "Perdita X. Nitt" > wrote:
>
>> Not true for a standard retail licence and it certainly doesn't
>> apply to an OEM. I believe, though someone correct me if I'm wrong,
>> it only applies to certain types of OL or VL licence packages.
>
> Downgrade rights also apply to OEM versions of Windows XP Pro
>
> from http://www.microsoft.com/licensing/downloads/oem_eula.doc
> Use of Previous Version of Software (Windows XP Professional only).
> This OEM EULA consists of a license to use one copy of Windows XP
> Professional. If you acquire PCs licensed for Windows XP
> Professional, then you are licensed to use identified previous
> versions of Windows Operating System Product(s) in lieu of Windows XP
> Professional (Microsoft® Windows® 2000 Professional, Microsoft®
> Windows NT® 4.0 or Microsoft® Windows® 98 (Second Edition).
>
>
> Ron Martell Duncan B.C. Canada

Thanks Ron...;o)

--
Perdita X. Dream

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