W32.SoBig.F@mm Has infected C:\windows\winppr32.exe Help...

[b larose]

the worm did it... we think.... while getting rid of
the worm... it may have left been W32.SoBig.F@mm It has
Has infected C:\windows\winppr32.exe Help...it's unable to
clean/delete/quarantine. Does anyone have any ideas of how
to be rid of this malicious beast?

Can I delete C:\windows\winppr32.exe and then reinstall?
what is C:\windows\winppr32.exe? Could really use the
help... thanks..... brucela

[John E. Carty]

Removal tool can be found here:
http://www.sophos.com/virusinfo/analyses/w32sobigf.html

"b larose" > wrote in message
...
> the worm did it... we think.... while getting rid of
> the worm... it may have left been W32.SoBig.F@mm It has
> Has infected C:\windows\winppr32.exe Help...it's unable to
> clean/delete/quarantine. Does anyone have any ideas of how
> to be rid of this malicious beast?
>
> Can I delete C:\windows\winppr32.exe and then reinstall?
> what is C:\windows\winppr32.exe? Could really use the
> help... thanks..... brucela

[Doug Knox MS-MVP]

See www.kellys-korner-xp.com/xp_tweaks.htm, Line 262, Left Column, Remove
W32.Sobig.F Worm

--
Doug Knox, MS-MVP Windows XP/ Windows Smart Display
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Associate Expert
ExpertZone - http://www.microsoft.com/windowsxp/expertzone
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

"b larose" > wrote in message
...
> the worm did it... we think.... while getting rid of
> the worm... it may have left been W32.SoBig.F@mm It has
> Has infected C:\windows\winppr32.exe Help...it's unable to
> clean/delete/quarantine. Does anyone have any ideas of how
> to be rid of this malicious beast?
>
> Can I delete C:\windows\winppr32.exe and then reinstall?
> what is C:\windows\winppr32.exe? Could really use the
> help... thanks..... brucela

[Chuck]

"b larose" > wrote in message
...
> the worm did it... we think.... while getting rid of
> the worm... it may have left been W32.SoBig.F@mm It has
> Has infected C:\windows\winppr32.exe Help...it's unable to
> clean/delete/quarantine. Does anyone have any ideas of how
> to be rid of this malicious beast?
>
> Can I delete C:\windows\winppr32.exe and then reinstall?
> what is C:\windows\winppr32.exe? Could really use the
> help... thanks..... brucela
>

[Greg]

Norton could not delete it on my computer either- To get rid of it, I
had to reboot in safe mode, then go to C:\windows\winppr32.exe- right
click - then delete. Empty the recycle bin and reboot normally.


"Chuck" > wrote in message >...
> "b larose" > wrote in message
> ...
> > the worm did it... we think.... while getting rid of
> > the worm... it may have left been W32.SoBig.F@mm It has
> > Has infected C:\windows\winppr32.exe Help...it's unable to
> > clean/delete/quarantine. Does anyone have any ideas of how
> > to be rid of this malicious beast?
> >
> > Can I delete C:\windows\winppr32.exe and then reinstall?
> > what is C:\windows\winppr32.exe? Could really use the
> > help... thanks..... brucela
> >
>
>

[EchoBen]

What OS are u running?

Removal using the W32.Sobig.F@mm Removal Tool
http://securityresponse.symantec.com/avcenter/FixSbigF.exe
Symantec Security Response has developed a removal tool to clean the
infections of W32.Sobig.F@mm. This is the easiest way to remove this
threat and should be tried first.

Manual Removal
As an alternative to using the removal tool, you can manually remove
this threat.

The following instructions pertain to all current and recent Symantec
antivirus products, including the Symantec AntiVirus and Norton
AntiVirus product lines.

NOTE: If you are on a network or have a full-time connection to the
Internet, disconnect the computer from the network and the Internet.
Remove this threat from all the computers on the network before
reconnecting to it. Disable or password-protect file sharing before
reconnecting the computers to the network or to the Internet. For
instructions, see your Windows documentation, or the document, "How to
configure shared Windows folders for maximum network protection."

IMPORTANT: Do not skip this step. Disconnect from the network before
attempting to remove this worm.


Disable System Restore (Windows Me/XP).
Update the virus definitions.
Do one of the following:
Windows 95/98/Me: Restart the computer in Safe mode.
Windows NT/2000/XP: End the Trojan process.
Run a full system scan and delete all the files detected as
W32.Sobig.F@mm.
Delete the value that was added to the registry.

For specific details on each of these steps, read the following
instructions.

1. Disabling System Restore (Windows Me/XP)
If you are running Windows Me or Windows XP, we recommend that you
temporarily turn off System Restore. Windows Me/XP uses this feature,
which is enabled by default, to restore the files on your computer in
case they become damaged. If a virus, worm, or Trojan infects a
computer, System Restore may back up the virus, worm, or Trojan on the
computer.

Windows prevents outside programs, including antivirus programs, from
modifying System Restore. Therefore, antivirus programs or tools
cannot remove threats in the System Restore folder. As a result,
System Restore has the potential of restoring an infected file on your
computer, even after you have cleaned the infected files from all the
other locations.

Also, a virus scan may detect a threat in the System Restore folder
even though you have removed the threat.

For instructions on how to turn off System Restore, read your Windows
documentation, or one of the following articles:
"How to disable or enable Windows Me System Restore"
"How to turn off or turn on Windows XP System Restore"

2. Updating the virus definitions
Symantec Security Response fully tests all the virus definitions for
quality assurance before they are posted to our servers. There are two
ways to obtain the most recent virus definitions:
Running LiveUpdate, which is the easiest way to obtain virus
definitions: These virus definitions are posted to the LiveUpdate
servers once each week (usually on Wednesdays), unless there is a
major virus outbreak. To determine whether definitions for this threat
are available by LiveUpdate, refer to the Virus Definitions
(LiveUpdate).
Downloading the definitions using the Intelligent Updater: The
Intelligent Updater virus definitions are posted on U.S. business days
(Monday through Friday). You should download the definitions from the
Symantec Security Response Web site and manually install them. To
determine whether definitions for this threat are available by the
Intelligent Updater, refer to the Virus Definitions (Intelligent
Updater).

The Intelligent Updater virus definitions are available: Read "How to
update virus definition files using the Intelligent Updater" for
detailed instructions.

3. Restarting the computer in Safe mode or ending the Trojan process
Windows 95/98/Me
Restart the computer in Safe mode. All the Windows 32-bit operating
systems, except for Windows NT, can be restarted in Safe mode. For
instructions, read the document, "How to start the computer in Safe
Mode."

Windows NT/2000/XP
To end the Trojan process:
Press Ctrl+Alt+Delete once.
Click Task Manager.
Click the Processes tab.
Double-click the Image Name column header to alphabetically sort the
processes.
Scroll through the list and look for Winppr32.exe.
If you find the file, click it, and then click End Process.
Exit the Task Manager.

4. Scanning for and deleting the infected files
Start your Symantec antivirus program and make sure that it is
configured to scan all the files.
For Norton AntiVirus consumer products: Read the document, "How to
configure Norton AntiVirus to scan all files."
For Symantec AntiVirus Enterprise products: Read the document, "How to
verify that a Symantec Corporate antivirus product is set to scan all
files."
Run a full system scan.
If any files are detected as infected with W32.Sobig.F@mm, click
Delete.


5. Deleting the value from the registry

CAUTION: Symantec strongly recommends that you back up the registry
before making any changes to it. Incorrect changes to the registry can
result in permanent data loss or corrupted files. Modify the specified
keys only. Read the document, "How to make a backup of the Windows
registry," for instructions.

Click Start, and then click Run. (The Run dialog box appears.)
Type regedit

Then click OK. (The Registry Editor opens.)


Navigate to the key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run


In the right pane, delete the value:

"TrayX"="%Windir%\winppr32.exe /sinc"


Navigate to the key:

HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Run


In the right pane, delete the value:

"TrayX"="%Windir%\winppr32.exe /sinc"


Exit the Registry Editor.