Can't delete a file

[Jennifer]

One of my kids downloaded a movie from Kazaa and I can't
delete the file. The error message reads as:

Cannot delete. It is being used by another person or
program.

I have everything closed and no other people are logged
on.

Is there a fix for this?

Thank you for your help!

[Thorsten Matzner]

"Jennifer" > wrote:

>One of my kids downloaded a movie from Kazaa and I can't
>delete the file. The error message reads as:
>
>Cannot delete. It is being used by another person or
>program.

Try to delete the item from the Safe Mode.
"A Description of the Safe Boot Mode Options in Windows XP"
(http://support.microsoft.com/?kbid=315222)

--
(tm)

[Taurarian]

1. Open the Command Prompt window and leave it open.
2. Close all open programs.
3. Click Start, Run and enter TASKMGR.EXE
4. Go to the Processes tab and End Process on Explorer.exe.
5. Leave Task Manager open.
6. Go back to the Command Prompt window and change to the folder where the
undeletable file is in.
7. At the command prompt type DEL <filename> (filename is the file you
want to delete).
8. Go back to Task Manager, click File, New Task and enter EXPLORER.EXE to
restart the GUI shell.
9. Close Task Manager.

For more information see these links if required:-
http://support.microsoft.com/default.aspx?scid=kb;en-us;320081
You Cannot Delete a File or a Folder
http://support.microsoft.com/default.aspx?scid=kb;en-us;298345
"Access Denied" Error Message When You Try to Delete a File
http://support.microsoft.com/default.aspx?scid=kb;en-us;319368
You Receive an "Access Denied" Error Message When You Delete Folders from a
Mounted Drive


"Jennifer" > wrote in message
...
> One of my kids downloaded a movie from Kazaa and I can't
> delete the file. The error message reads as:
>
> Cannot delete. It is being used by another person or
> program.
>
> I have everything closed and no other people are logged
> on.
>
> Is there a fix for this?
>
> Thank you for your help!