deleting files

[bw]

somehow an email i received installed a program (an exe
file) on my pc (in program files) that keeps trying to
contact a website. when i tried to delete the file, i
get an error message telling me that i have been denied.
any one have a sure fire way to delete this file ? i am
not a techie so if you don't mind keep it as simple as
possible. thanks. bw

[Chris Lanier]

i would suggest doing a virus scan. theirs a 99.98% chance that it is a
virus.

"bw" > wrote in message
...
> somehow an email i received installed a program (an exe
> file) on my pc (in program files) that keeps trying to
> contact a website. when i tried to delete the file, i
> get an error message telling me that i have been denied.
> any one have a sure fire way to delete this file ? i am
> not a techie so if you don't mind keep it as simple as
> possible. thanks. bw

[Michael Solomon \(MS-MVP Windows Shell/User\)]

If the virus scan comes up clean, try Ad Aware, www.lavasoftusa.com
or
Spybot:
http://www.safer-networking.org/

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/


bw wrote:
> somehow an email i received installed a program (an exe
> file) on my pc (in program files) that keeps trying to
> contact a website. when i tried to delete the file, i
> get an error message telling me that i have been denied.
> any one have a sure fire way to delete this file ? i am
> not a techie so if you don't mind keep it as simple as
> possible. thanks. bw