Unable to open attachments

[susan]

I just set up my new computer today and had my husband
email me back some of my documents from my old computer
that I had emailed to him. However, when I try to open
the attachments I get a notice saying "OE removed access
to the following unsafe attachments in your mail." These
attachments are safe and I need to open them. What
is "OE" and how can I get it to stop blocking my
attachments? Thank you for any help.

[Bruce Chambers]

Greetings --

Outlook Express' default security settings are simply trying to
protect you. OE has no way of telling whether an attachment actually
contains a virus or not, so it temporarily blocks any of those file
types that could potentially contain a virus. In Outlook Express,
Tools > Options > Security, uncheck the "Do not allow attachments to
be saved or opened that could potentially be a virus" option, assuming
you trust the source, of course. The wiser course of action, however,
would be to modify your list of unsafe files, as outlined in the KB
articles below:

Cannot Open E-Mail Attachments in OE After You Install SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329570

Information About the Unsafe File List in Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291369

OLEXP Using Virus Protection Features in Outlook Express 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291387


Bruce Chambers

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having both at once. -- RAH


"susan" > wrote in message
...
> I just set up my new computer today and had my husband
> email me back some of my documents from my old computer
> that I had emailed to him. However, when I try to open
> the attachments I get a notice saying "OE removed access
> to the following unsafe attachments in your mail." These
> attachments are safe and I need to open them. What
> is "OE" and how can I get it to stop blocking my
> attachments? Thank you for any help.