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Roger Beckermeyer
April 13th 03, 04:01 AM
Hello there Jonathan,

The ports you have listed are they the start and end
ports?

I have gone through the Audio Tuning Wizard and still no
change.

Thanks for the help,
Roger Beckermeyer


>-----Original Message-----
>Greetings Roger,
>
>If it is truly UPnP compliant, then the ports will
automatically open and forward
>themselves -- no configuration is necessary.
>
>However, if you're interested, the ports required for
voice/video are 5004 through 65535 UDP,
>1503 TCP for Whiteboard/Application Sharing and 3389 for
Remote Assistance.
>
>Since it's just voice/video that isn't functioning, you
may just need to go through the Audio
>(and Video) Tuning Wizard again (open the main Messenger
window, click the Tools menu, then
>Audio Tuning Wizard). Also -- is this "other computer"
on the local network?
>____________________________________________
>Jonathan Kay
>Windows MVP, Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>"Roger Beckermeyer" > wrote in
message
...
>> Someone please help,
>>
>> I have a netgear router/firewall that is UPnP
compliant.
>> I just purchased it a couple days ago (as an upgrade to
>> one I already had). I want to know which port(s) need
to
>> be open for me to use Windows Messenger and a
webcamera.
>> I can get Whiteboard and Remote Assistance to connect
to
>> the other computer, just can get the webcamera or the
>> voice only to work.
>>
>> PLEASE help.
>>
>> Thanks in advance,
>> Roger Beckermeyer
>
>
>.
>

Spike
April 13th 03, 05:24 PM
Roger

What model Netgear are you using?
I have the RP614 model (latest firmware update from Netgear web site)
Messenger 4.7 will not allow me to use audio
Messenger 5.0 will
I am still having problems receiving files

Spike


"Roger Beckermeyer" > wrote in message
...
> Someone please help,
>
> I have a netgear router/firewall that is UPnP compliant.
> I just purchased it a couple days ago (as an upgrade to
> one I already had). I want to know which port(s) need to
> be open for me to use Windows Messenger and a webcamera.
> I can get Whiteboard and Remote Assistance to connect to
> the other computer, just can get the webcamera or the
> voice only to work.
>
> PLEASE help.
>
> Thanks in advance,
> Roger Beckermeyer

Jonathan Kay [MVP]
April 16th 03, 08:13 AM
Hi Spike,

Due to the way Messenger receives files, any problem receiving files is most likely on the
side of the person sending (when you receive, you connect to your contact and download the
file). This is either due to your contact sending either having a firewall that isn't allow
Messenger to connect to the correct ports, or not using an UPnP enabled router and MSN
Messenger 5.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Spike" <Spam_Is_Not > wrote in message
news:77gma.15744$2_3.8054@fed1read04...
> Roger
>
> What model Netgear are you using?
> I have the RP614 model (latest firmware update from Netgear web site)
> Messenger 4.7 will not allow me to use audio
> Messenger 5.0 will
> I am still having problems receiving files
>
> Spike
>
>
> "Roger Beckermeyer" > wrote in message
> ...
> > Someone please help,
> >
> > I have a netgear router/firewall that is UPnP compliant.
> > I just purchased it a couple days ago (as an upgrade to
> > one I already had). I want to know which port(s) need to
> > be open for me to use Windows Messenger and a webcamera.
> > I can get Whiteboard and Remote Assistance to connect to
> > the other computer, just can get the webcamera or the
> > voice only to work.
> >
> > PLEASE help.
> >
> > Thanks in advance,
> > Roger Beckermeyer
>
>

Jonathan Kay [MVP]
April 16th 03, 08:14 AM
Hi Roger,

Which Netgear router is this?
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Roger Beckermeyer" > wrote in message
...
> Sorry one other thing.... the other computer is not on my
> network.
>
> Thanks,
> Roger
>
>
> >-----Original Message-----
> >Hello there Jonathan,
> >
> >The ports you have listed are they the start and end
> >ports?
> >
> >I have gone through the Audio Tuning Wizard and still no
> >change.
> >
> >Thanks for the help,
> >Roger Beckermeyer
> >
> >
> >>-----Original Message-----
> >>Greetings Roger,
> >>
> >>If it is truly UPnP compliant, then the ports will
> >automatically open and forward
> >>themselves -- no configuration is necessary.
> >>
> >>However, if you're interested, the ports required for
> >voice/video are 5004 through 65535 UDP,
> >>1503 TCP for Whiteboard/Application Sharing and 3389
> for
> >Remote Assistance.
> >>
> >>Since it's just voice/video that isn't functioning, you
> >may just need to go through the Audio
> >>(and Video) Tuning Wizard again (open the main
> Messenger
> >window, click the Tools menu, then
> >>Audio Tuning Wizard). Also -- is this "other computer"
> >on the local network?
> >>____________________________________________
> >>Jonathan Kay
> >>Windows MVP, Messenger
> >>Associate Expert
> >>http://www.microsoft.com/windowsxp/expertzone/
> >>Messenger Resources - http://messenger.jonathankay.com
> >>
> >>"Roger Beckermeyer" > wrote in
> >message
> ...
> >>> Someone please help,
> >>>
> >>> I have a netgear router/firewall that is UPnP
> >compliant.
> >>> I just purchased it a couple days ago (as an upgrade
> to
> >>> one I already had). I want to know which port(s)
> need
> >to
> >>> be open for me to use Windows Messenger and a
> >webcamera.
> >>> I can get Whiteboard and Remote Assistance to connect
> >to
> >>> the other computer, just can get the webcamera or the
> >>> voice only to work.
> >>>
> >>> PLEASE help.
> >>>
> >>> Thanks in advance,
> >>> Roger Beckermeyer
> >>
> >>
> >>.
> >>
> >.
> >

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