Can't Connect after Upgrade to 4.7

[Cris Williams]

I was using Messenger with no problems. Then,
windowsupdate.microsoft.com showed a new version of
Messenger (4.7) available for download. I downloaded and
installed. Now, it won't sign-in. The net folks here
insist they changed nothing. I was using Messenger just
fine moments before the upgrade.

Any suggestions?

Thanks in advance,
Cris

[Jonathan Kay [MVP]]

Greetings Cris,

Are you using a third-party firewall? ie. ZoneAlarm, Mcafee, Norton Firewall, etc. If so,
it's possible that the firewall is recongizing the newest Messenger build as a "new" program
and therefore isn't allowing it access to the Internet. If this is the case, check in the
firewall configuration (the "Allow Programs" to access the Internet), and add the latest
version to the list.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Cris Williams" > wrote in message
...
> I was using Messenger with no problems. Then,
> windowsupdate.microsoft.com showed a new version of
> Messenger (4.7) available for download. I downloaded and
> installed. Now, it won't sign-in. The net folks here
> insist they changed nothing. I was using Messenger just
> fine moments before the upgrade.
>
> Any suggestions?
>
> Thanks in advance,
> Cris
>

[David]

Ignore all this for now.......It seems to be up and
running......maybe the service was simply down....

Very sorry if I wasted anyones time....

Thank you,
David

[Jonathan Kay [MVP]]

Hi David,

Glad to hear it =).
__________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"David" > wrote in message
...
> Ignore all this for now.......It seems to be up and
> running......maybe the service was simply down....
>
> Very sorry if I wasted anyones time....
>
> Thank you,
> David

[Cris Williams]

For those of you who may have read David's "ignore all
this for now" message, please ignore his message. He
posted his reply in the wrong thread. My problem continues.

THANKS ALOT, MR. DAVID, FOR STEERING WOULD-BE PROBLEM
SOLVERS AWAY FROM ME.

>-----Original Message-----
>Ignore all this for now.......It seems to be up and
>running......maybe the service was simply down....
>
>Very sorry if I wasted anyones time....
>
>Thank you,
>David
>.
>

[steve.uk]

i guess this could be a firewall problem

try configuring the firewall to allow the new program.
if you've got norton internet security, configure the firewall by going to
the programs tab and clicking 'add'.

select the program you want norton to allow access to t'internet.


"Cris Williams" > wrote in message
...
> For those of you who may have read David's "ignore all
> this for now" message, please ignore his message. He
> posted his reply in the wrong thread. My problem continues.
>
> THANKS ALOT, MR. DAVID, FOR STEERING WOULD-BE PROBLEM
> SOLVERS AWAY FROM ME.
>
> >-----Original Message-----
> >Ignore all this for now.......It seems to be up and
> >running......maybe the service was simply down....
> >
> >Very sorry if I wasted anyones time....
> >
> >Thank you,
> >David
> >.
> >