Messenger keeps shutting off

[Ed]

Its driving me nuts, have ran updates and still having problems. Messenger
lets me log on and after 5 mins or so when I go to send an IM, tells me I'm
not logged on and I can log on again.

Win xp, DSL, no firewall. I've seen posts about others with the same
problem but can't seem to find any answers. Anyone have a suggestion?

Ed

[Jonathan Kay [MVP]]

Greetings Ed,

Here are some suggestions that might help:

If you're using a third-party firewall (Sygate, ZoneAlarm, Norton, etc.) try uninstalling
them or set Messenger to "Permit All" or "Allow" type options in the firewall configuration.

If you're using a router, make sure you have the latest firmware from your router
manufacturer. As well, you might try setting your computers local IP into the routers DMZ
setting (see documentation on how to do this).

If you see the disconnection problem on a corporate network, the network may be timing out
your settings -- in this case, you might want to ask your system administrator to adjust the
corporate internet sharing solution/firewall (if possible).

Finally, this can also happen due to a lack of bandwidth. If you have Kazaa, WinMX, GNUtella
or some other file sharing-type application or something else that takes considerable amounts
of bandwidth, you may want to shut it down and see if that helps the situation (even if
you're using a high speed connection, these applications can use most of the resources of
your connection).
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Ed" > wrote in message
.. .
> Its driving me nuts, have ran updates and still having problems. Messenger
> lets me log on and after 5 mins or so when I go to send an IM, tells me I'm
> not logged on and I can log on again.
>
> Win xp, DSL, no firewall. I've seen posts about others with the same
> problem but can't seem to find any answers. Anyone have a suggestion?
>
> Ed
>
>
>

[Shane]

This is the same problem which I am having. Also xp, dsl
and no firewall. Uninstalling Norton 2002 has not
helped. I'm not exactly sure what a router does/is but I
don't think I'm using one. I'm not on a corporate
network, just me at home on a direct dsl connection to my
laptop. Also disconnected Kazaa to no avail. Any further
ideas? Thanks in advance
Shane

>-----Original Message-----
>Greetings Ed,
>
>Here are some suggestions that might help:
>
>If you're using a third-party firewall (Sygate,
ZoneAlarm, Norton, etc.) try uninstalling
>them or set Messenger to "Permit All" or "Allow" type
options in the firewall configuration.
>
>If you're using a router, make sure you have the latest
firmware from your router
>manufacturer. As well, you might try setting your
computers local IP into the routers DMZ
>setting (see documentation on how to do this).
>
>If you see the disconnection problem on a corporate
network, the network may be timing out
>your settings -- in this case, you might want to ask
your system administrator to adjust the
>corporate internet sharing solution/firewall (if
possible).
>
>Finally, this can also happen due to a lack of
bandwidth. If you have Kazaa, WinMX, GNUtella
>or some other file sharing-type application or something
else that takes considerable amounts
>of bandwidth, you may want to shut it down and see if
that helps the situation (even if
>you're using a high speed connection, these applications
can use most of the resources of
>your connection).
>____________________________________________
>Jonathan Kay
>Windows MVP, Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>"Ed" > wrote in message
.. .
>> Its driving me nuts, have ran updates and still having
problems. Messenger
>> lets me log on and after 5 mins or so when I go to
send an IM, tells me I'm
>> not logged on and I can log on again.
>>
>> Win xp, DSL, no firewall. I've seen posts about
others with the same
>> problem but can't seem to find any answers. Anyone
have a suggestion?
>>
>> Ed
>>
>>
>>
>
>
>.
>

[Ed]

Yeah, I'm with you shane, none of what Jonathan is suggesting helps me. .

Anyone with any other suggestions? No router, no firewall, no kazaa running,
no antivirus...



Ed
"Shane" > wrote in message
...
> This is the same problem which I am having. Also xp, dsl
> and no firewall. Uninstalling Norton 2002 has not
> helped. I'm not exactly sure what a router does/is but I
> don't think I'm using one. I'm not on a corporate
> network, just me at home on a direct dsl connection to my
> laptop. Also disconnected Kazaa to no avail. Any further
> ideas? Thanks in advance
> Shane
>
> >-----Original Message-----
> >Greetings Ed,
> >
> >Here are some suggestions that might help:
> >
> >If you're using a third-party firewall (Sygate,
> ZoneAlarm, Norton, etc.) try uninstalling
> >them or set Messenger to "Permit All" or "Allow" type
> options in the firewall configuration.
> >
> >If you're using a router, make sure you have the latest
> firmware from your router
> >manufacturer. As well, you might try setting your
> computers local IP into the routers DMZ
> >setting (see documentation on how to do this).
> >
> >If you see the disconnection problem on a corporate
> network, the network may be timing out
> >your settings -- in this case, you might want to ask
> your system administrator to adjust the
> >corporate internet sharing solution/firewall (if
> possible).
> >
> >Finally, this can also happen due to a lack of
> bandwidth. If you have Kazaa, WinMX, GNUtella
> >or some other file sharing-type application or something
> else that takes considerable amounts
> >of bandwidth, you may want to shut it down and see if
> that helps the situation (even if
> >you're using a high speed connection, these applications
> can use most of the resources of
> >your connection).
> >____________________________________________
> >Jonathan Kay
> >Windows MVP, Messenger
> >Associate Expert
> >http://www.microsoft.com/windowsxp/expertzone/
> >Messenger Resources - http://messenger.jonathankay.com
> >
> >"Ed" > wrote in message
> .. .
> >> Its driving me nuts, have ran updates and still having
> problems. Messenger
> >> lets me log on and after 5 mins or so when I go to
> send an IM, tells me I'm
> >> not logged on and I can log on again.
> >>
> >> Win xp, DSL, no firewall. I've seen posts about
> others with the same
> >> problem but can't seem to find any answers. Anyone
> have a suggestion?
> >>
> >> Ed
> >>
> >>
> >>
> >
> >
> >.
> >

[Grant Smith]

I am in exactly the same position guys. Win XP pro,
firewall and router config appear OK (other users in my
department with no problems) and no Kazaa / winmx.
Could it just be a coincidence that Windows Update
uploaded some Windows Messenger 4.7 update and .Net
Framework 1.1 just before this started happening?

Grant

>-----Original Message-----
>Yeah, I'm with you shane, none of what Jonathan is
suggesting helps me. .
>
>Anyone with any other suggestions? No router, no
firewall, no kazaa running,
>no antivirus...
>
>
>
>Ed
>"Shane" > wrote in message
...
>> This is the same problem which I am having. Also xp,
dsl
>> and no firewall. Uninstalling Norton 2002 has not
>> helped. I'm not exactly sure what a router does/is but
I
>> don't think I'm using one. I'm not on a corporate
>> network, just me at home on a direct dsl connection to
my
>> laptop. Also disconnected Kazaa to no avail. Any
further
>> ideas? Thanks in advance
>> Shane
>>
>> >-----Original Message-----
>> >Greetings Ed,
>> >
>> >Here are some suggestions that might help:
>> >
>> >If you're using a third-party firewall (Sygate,
>> ZoneAlarm, Norton, etc.) try uninstalling
>> >them or set Messenger to "Permit All" or "Allow" type
>> options in the firewall configuration.
>> >
>> >If you're using a router, make sure you have the
latest
>> firmware from your router
>> >manufacturer. As well, you might try setting your
>> computers local IP into the routers DMZ
>> >setting (see documentation on how to do this).
>> >
>> >If you see the disconnection problem on a corporate
>> network, the network may be timing out
>> >your settings -- in this case, you might want to ask
>> your system administrator to adjust the
>> >corporate internet sharing solution/firewall (if
>> possible).
>> >
>> >Finally, this can also happen due to a lack of
>> bandwidth. If you have Kazaa, WinMX, GNUtella
>> >or some other file sharing-type application or
something
>> else that takes considerable amounts
>> >of bandwidth, you may want to shut it down and see if
>> that helps the situation (even if
>> >you're using a high speed connection, these
applications
>> can use most of the resources of
>> >your connection).
>> >____________________________________________
>> >Jonathan Kay
>> >Windows MVP, Messenger
>> >Associate Expert
>> >http://www.microsoft.com/windowsxp/expertzone/
>> >Messenger Resources - http://messenger.jonathankay.com
>> >
>> >"Ed" > wrote in message
>> .. .
>> >> Its driving me nuts, have ran updates and still
having
>> problems. Messenger
>> >> lets me log on and after 5 mins or so when I go to
>> send an IM, tells me I'm
>> >> not logged on and I can log on again.
>> >>
>> >> Win xp, DSL, no firewall. I've seen posts about
>> others with the same
>> >> problem but can't seem to find any answers. Anyone
>> have a suggestion?
>> >>
>> >> Ed
>> >>
>> >>
>> >>
>> >
>> >
>> >.
>> >
>
>
>
>.
>

[Shane]

Thanks for mentioning the add-ins, Grant. I took a
messenger add-in out of "add/remove programs" in control
panel and MSN messenger 5 now appears to be working
properly. Good luck

Shane

>-----Original Message-----
>I am in exactly the same position guys. Win XP pro,
>firewall and router config appear OK (other users in my
>department with no problems) and no Kazaa / winmx.
>Could it just be a coincidence that Windows Update
>uploaded some Windows Messenger 4.7 update and .Net
>Framework 1.1 just before this started happening?
>
>Grant
>
>>-----Original Message-----
>>Yeah, I'm with you shane, none of what Jonathan is
>suggesting helps me. .
>>
>>Anyone with any other suggestions? No router, no
>firewall, no kazaa running,
>>no antivirus...
>>
>>
>>
>>Ed
>>"Shane" > wrote in message
...
>>> This is the same problem which I am having. Also xp,
>dsl
>>> and no firewall. Uninstalling Norton 2002 has not
>>> helped. I'm not exactly sure what a router does/is
but
>I
>>> don't think I'm using one. I'm not on a corporate
>>> network, just me at home on a direct dsl connection
to
>my
>>> laptop. Also disconnected Kazaa to no avail. Any
>further
>>> ideas? Thanks in advance
>>> Shane
>>>
>>> >-----Original Message-----
>>> >Greetings Ed,
>>> >
>>> >Here are some suggestions that might help:
>>> >
>>> >If you're using a third-party firewall (Sygate,
>>> ZoneAlarm, Norton, etc.) try uninstalling
>>> >them or set Messenger to "Permit All" or "Allow" type
>>> options in the firewall configuration.
>>> >
>>> >If you're using a router, make sure you have the
>latest
>>> firmware from your router
>>> >manufacturer. As well, you might try setting your
>>> computers local IP into the routers DMZ
>>> >setting (see documentation on how to do this).
>>> >
>>> >If you see the disconnection problem on a corporate
>>> network, the network may be timing out
>>> >your settings -- in this case, you might want to ask
>>> your system administrator to adjust the
>>> >corporate internet sharing solution/firewall (if
>>> possible).
>>> >
>>> >Finally, this can also happen due to a lack of
>>> bandwidth. If you have Kazaa, WinMX, GNUtella
>>> >or some other file sharing-type application or
>something
>>> else that takes considerable amounts
>>> >of bandwidth, you may want to shut it down and see if
>>> that helps the situation (even if
>>> >you're using a high speed connection, these
>applications
>>> can use most of the resources of
>>> >your connection).
>>> >____________________________________________
>>> >Jonathan Kay
>>> >Windows MVP, Messenger
>>> >Associate Expert
>>> >http://www.microsoft.com/windowsxp/expertzone/
>>> >Messenger Resources -
http://messenger.jonathankay.com
>>> >
>>> >"Ed" > wrote in message
>>> .. .
>>> >> Its driving me nuts, have ran updates and still
>having
>>> problems. Messenger
>>> >> lets me log on and after 5 mins or so when I go to
>>> send an IM, tells me I'm
>>> >> not logged on and I can log on again.
>>> >>
>>> >> Win xp, DSL, no firewall. I've seen posts about
>>> others with the same
>>> >> problem but can't seem to find any answers. Anyone
>>> have a suggestion?
>>> >>
>>> >> Ed
>>> >>
>>> >>
>>> >>
>>> >
>>> >
>>> >.
>>> >
>>
>>
>>
>>.
>>
>.
>