User Accounts tool not opening

[Jim]

I have just set a laptop with XP and have an Admin
account. When I want to add other user's and attempt to
do this through the 'User Accounts' tool in control
panel. Nothing happens - it doesn't open.
The only way that I can create or change user accounts is
through Computer Management - Local users and groups.
Does anyone know why this is happening. I would
preferably like to user the user acccounts tool.

[M. Rajesh]

Are you trying to add users on the stand alone lap top or are u working on a domain.

Regards

M. Rajesh

----- Jim wrote: -----

I have just set a laptop with XP and have an Admin
account. When I want to add other user's and attempt to
do this through the 'User Accounts' tool in control
panel. Nothing happens - it doesn't open.
The only way that I can create or change user accounts is
through Computer Management - Local users and groups.
Does anyone know why this is happening. I would
preferably like to user the user acccounts tool.

[Ramesh [MVP]]

Jim,

Change the Windows Classic theme and try opening the User Accounts =
applet. If this works, the problem is with the theme you are using. Try =
this command as well:
mshta.exe "res://nusrmgr.cpl/nusrmgr.hta"

--=20
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k
-------------------------------------------
Computer viruses: description, prevention, and recovery:=20
http://support.microsoft.com/?kbid=3D129972
-------------------------------------------


"Jim" > wrote in message =
...
I have just set a laptop with XP and have an Admin=20
account. When I want to add other user's and attempt to=20
do this through the 'User Accounts' tool in control=20
panel. Nothing happens - it doesn't open.
The only way that I can create or change user accounts is=20
through Computer Management - Local users and groups.
Does anyone know why this is happening. I would=20
preferably like to user the user acccounts tool.

Hi,

Thanks for replying.

I have switched to classic theme but it still does not
work. I have run the command that you suggested and
nothing happened - I didn't even get an error message.

I have restarted PC just to refresh but doesn't work.
Thanks for help tho.

Regards

James

>-----Original Message-----
>Jim,
>
>Change the Windows Classic theme and try opening the
User Accounts applet. If this works, the problem is with
the theme you are using. Try this command as well:
>mshta.exe "res://nusrmgr.cpl/nusrmgr.hta"
>
>--
>Ramesh - Microsoft MVP
>http://www.mvps.org/sramesh2k
>-------------------------------------------
>Computer viruses: description, prevention, and recovery:
>http://support.microsoft.com/?kbid=129972
>-------------------------------------------
>
>
>"Jim" > wrote in message
...
>I have just set a laptop with XP and have an Admin
>account. When I want to add other user's and attempt to
>do this through the 'User Accounts' tool in control
>panel. Nothing happens - it doesn't open.
>The only way that I can create or change user accounts
is
>through Computer Management - Local users and groups.
>Does anyone know why this is happening. I would
>preferably like to user the user acccounts tool.
>.
>

Hi,

Thanks for replying.

I am working on a standalone setup.

Regards

James

>-----Original Message-----
>Are you trying to add users on the stand alone lap top
or are u working on a domain.
>
>Regards
>
>M. Rajesh
>
> ----- Jim wrote: -----
>
> I have just set a laptop with XP and have an Admin
> account. When I want to add other user's and
attempt to
> do this through the 'User Accounts' tool in control
> panel. Nothing happens - it doesn't open.
> The only way that I can create or change user
accounts is
> through Computer Management - Local users and
groups.
> Does anyone know why this is happening. I would
> preferably like to user the user acccounts tool.
>
>.
>

[Bob]

I have a similiar problem where the user account box in
the control panel is blank. Where you would normally see
the user names and the prompts to add a user, make
changes, etc.. it is just a white box. Any idea how to
repair this, will a reinstall on the top of the current
installation fix it? I tried changing to the classic
view, but there is no change. This is WINXP SP/1 with
current updates as of about 12/8/03.

[Ramesh [MVP]]

James,

Try performing SFC /Scannow [Insert your XP CD in the drive and type =
"SFC /Scannow" in a DOS box]
Once the core files are restored, type "regsvr32 /i nusrmgr.cpl"
Restart

--=20
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k
-------------------------------------------
Computer viruses: description, prevention, and recovery:=20
http://support.microsoft.com/?kbid=3D129972
-------------------------------------------


> wrote in message =
...
Hi,

Thanks for replying.

I have switched to classic theme but it still does not=20
work. I have run the command that you suggested and=20
nothing happened - I didn't even get an error message.

I have restarted PC just to refresh but doesn't work.=20
Thanks for help tho.

Regards

James

>-----Original Message-----
>Jim,
>
>Change the Windows Classic theme and try opening the=20
User Accounts applet. If this works, the problem is with=20
the theme you are using. Try this command as well:
>mshta.exe "res://nusrmgr.cpl/nusrmgr.hta"
>
>--=20
>Ramesh - Microsoft MVP
>http://www.mvps.org/sramesh2k
>-------------------------------------------
>Computer viruses: description, prevention, and recovery:=20
>http://support.microsoft.com/?kbid=3D129972
>-------------------------------------------
>
>
>"Jim" > wrote in message=20
...
>I have just set a laptop with XP and have an Admin=20
>account. When I want to add other user's and attempt to=20
>do this through the 'User Accounts' tool in control=20
>panel. Nothing happens - it doesn't open.
>The only way that I can create or change user accounts=20
is=20
>through Computer Management - Local users and groups.
>Does anyone know why this is happening. I would=20
>preferably like to user the user acccounts tool.
>.
>

[Ramesh [MVP]]

Bob,

I've seen this issue resolved by registering the Oleaut32.dll. Try this:

Click Start | Run | type "regsvr32 oleaut32.dll"
then "regsvr32 ole32.dll"
"regsvr32 /i shdocvw.dll"

If this does not help, try performing a system restore rollback.

--=20
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k
-------------------------------------------
Computer viruses: description, prevention, and recovery:=20
http://support.microsoft.com/?kbid=3D129972
-------------------------------------------


"Bob" > wrote in message =
...
I have a similiar problem where the user account box in=20
the control panel is blank. Where you would normally see=20
the user names and the prompts to add a user, make=20
changes, etc.. it is just a white box. Any idea how to=20
repair this, will a reinstall on the top of the current=20
installation fix it? I tried changing to the classic=20
view, but there is no change. This is WINXP SP/1 with=20
current updates as of about 12/8/03.

[Bob]

Your suggestion worked. Thanks a lot.

[Ramesh [MVP]]

Most welcome, Bob.

--=20
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k
-------------------------------------------
Computer viruses: description, prevention, and recovery:=20
http://support.microsoft.com/?kbid=3D129972
-------------------------------------------


"Bob" > wrote in message =
...
Your suggestion worked. Thanks a lot.

bob,
I think my installation was corrupt from the start.
I discovered lots of other errors so thought best to re-
install.
All works fine now.
Thanks
Regards
Jim

>-----Original Message-----
>Bob,
>
>I've seen this issue resolved by registering the
Oleaut32.dll. Try this:
>
>Click Start | Run | type "regsvr32 oleaut32.dll"
>then "regsvr32 ole32.dll"
>"regsvr32 /i shdocvw.dll"
>
>If this does not help, try performing a system restore
rollback.
>
>--
>Ramesh - Microsoft MVP
>http://www.mvps.org/sramesh2k
>-------------------------------------------
>Computer viruses: description, prevention, and recovery:
>http://support.microsoft.com/?kbid=129972
>-------------------------------------------
>
>
>"Bob" > wrote in message
...
>I have a similiar problem where the user account box in
>the control panel is blank. Where you would normally
see
>the user names and the prompts to add a user, make
>changes, etc.. it is just a white box. Any idea how to
>repair this, will a reinstall on the top of the current
>installation fix it? I tried changing to the classic
>view, but there is no change. This is WINXP SP/1 with
>current updates as of about 12/8/03.
>
>.
>