Cant Sign in to windows messenger

[Matthew]

When I try to sign into windows messenger, it
says "Signing into .NET messenger service failed because
the password is incorrect or the sign in name does not
exist. If you have forgotton your password..." This is
certainly not the case as I can access my e-mail via the
hotmail website. I have use messenger for years now, WHy
has this started to happen? Is there a simple thing I am
overlooking. And just incase anyone says it, Yes my e-mail
and password are typed in correctly.

Many Thanks
-Matt

[Jonathan Kay [MVP]]

Greetings Matt,

Here are some suggestions you might want to try/check:
1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf, then try
signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet. You may need to
re/add Messenger to the allowed list of programs in your firewall if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Matthew" > wrote in message
...
> When I try to sign into windows messenger, it
> says "Signing into .NET messenger service failed because
> the password is incorrect or the sign in name does not
> exist. If you have forgotton your password..." This is
> certainly not the case as I can access my e-mail via the
> hotmail website. I have use messenger for years now, WHy
> has this started to happen? Is there a simple thing I am
> overlooking. And just incase anyone says it, Yes my e-mail
> and password are typed in correctly.
>
> Many Thanks
> -Matt

[Matt]

I have tried all 5 steps and none of them are the problem
or solve the problem, I have even gone as far as to remove
it entirely from my system and to re-download it, but to
no avail. Any further advice? Or am I going to have to re-
install windows?

Many thanks once again
Matt :D
>-----Original Message-----
>Greetings Matt,
>
>Here are some suggestions you might want to try/check:
>1. The date on your computer needs to be set properly --
double click the clock verify that
>the time and date are set.
>2. If your password information is not saved, verify
that you are typing it in with the
>correct case (uppercase or lowercase).
>3. Change your password @
http://memberservicesnet.passport.com/memberservice.srf,
then try
>signing in again.
>4. If you use a firewall (like ZoneAlarm, Norton
Internet Security etc. ), it's possible
>that Messenger doesn't have the correct rights to access
the Internet. You may need to
>re/add Messenger to the allowed list of programs in your
firewall if this is the case.
>5. If you disabled your firewall in the past, it still
may be blocking Messenger -- try
>restarting it and see if that helps the situation. You
also might try uninstalling an
>installed firewall, to verify that it isn't causing a
problem (even if it is disabled).
>____________________________________________
>Jonathan Kay
>Windows MVP, Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>"Matthew" > wrote in message
...
>> When I try to sign into windows messenger, it
>> says "Signing into .NET messenger service failed because
>> the password is incorrect or the sign in name does not
>> exist. If you have forgotton your password..." This is
>> certainly not the case as I can access my e-mail via the
>> hotmail website. I have use messenger for years now, WHy
>> has this started to happen? Is there a simple thing I am
>> overlooking. And just incase anyone says it, Yes my e-
mail
>> and password are typed in correctly.
>>
>> Many Thanks
>> -Matt
>
>
>.
>

[Dave]

I'm having the same probs. 4.6 works fine but 4.7 will
not sign it. I've tried all your suggestions and none
work. A glitch in the program maybe?
>-----Original Message-----
>Greetings Matt,
>
>Here are some suggestions you might want to try/check:
>1. The date on your computer needs to be set properly --
double click the clock verify that
>the time and date are set.
>2. If your password information is not saved, verify
that you are typing it in with the
>correct case (uppercase or lowercase).
>3. Change your password @
http://memberservicesnet.passport.com/memberservice.srf,
then try
>signing in again.
>4. If you use a firewall (like ZoneAlarm, Norton
Internet Security etc. ), it's possible
>that Messenger doesn't have the correct rights to access
the Internet. You may need to
>re/add Messenger to the allowed list of programs in your
firewall if this is the case.
>5. If you disabled your firewall in the past, it still
may be blocking Messenger -- try
>restarting it and see if that helps the situation. You
also might try uninstalling an
>installed firewall, to verify that it isn't causing a
problem (even if it is disabled).
>____________________________________________
>Jonathan Kay
>Windows MVP, Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>"Matthew" > wrote in message
...
>> When I try to sign into windows messenger, it
>> says "Signing into .NET messenger service failed
because
>> the password is incorrect or the sign in name does not
>> exist. If you have forgotton your password..." This is
>> certainly not the case as I can access my e-mail via
the
>> hotmail website. I have use messenger for years now,
WHy
>> has this started to happen? Is there a simple thing I
am
>> overlooking. And just incase anyone says it, Yes my e-
mail
>> and password are typed in correctly.
>>
>> Many Thanks
>> -Matt
>
>
>.
>

[Philip Maylor]

I too am having this same problem, and I have been for a
couple of days now. Tried everything I can think of, but
to no avail.

>-----Original Message-----
>I'm having the same probs. 4.6 works fine but 4.7 will
>not sign it. I've tried all your suggestions and none
>work. A glitch in the program maybe?
>>-----Original Message-----
>>Greetings Matt,
>>
>>Here are some suggestions you might want to try/check:
>>1. The date on your computer needs to be set properly -
-
> double click the clock verify that
>>the time and date are set.
>>2. If your password information is not saved, verify
>that you are typing it in with the
>>correct case (uppercase or lowercase).
>>3. Change your password @
>http://memberservicesnet.passport.com/memberservice.srf,
>then try
>>signing in again.
>>4. If you use a firewall (like ZoneAlarm, Norton
>Internet Security etc. ), it's possible
>>that Messenger doesn't have the correct rights to
access
>the Internet. You may need to
>>re/add Messenger to the allowed list of programs in
your
>firewall if this is the case.
>>5. If you disabled your firewall in the past, it still
>may be blocking Messenger -- try
>>restarting it and see if that helps the situation. You
>also might try uninstalling an
>>installed firewall, to verify that it isn't causing a
>problem (even if it is disabled).
>>____________________________________________
>>Jonathan Kay
>>Windows MVP, Messenger
>>Associate Expert
>>http://www.microsoft.com/windowsxp/expertzone/
>>Messenger Resources - http://messenger.jonathankay.com
>>
>>"Matthew" > wrote in message
...
>>> When I try to sign into windows messenger, it
>>> says "Signing into .NET messenger service failed
>because
>>> the password is incorrect or the sign in name does not
>>> exist. If you have forgotton your password..." This is
>>> certainly not the case as I can access my e-mail via
>the
>>> hotmail website. I have use messenger for years now,
>WHy
>>> has this started to happen? Is there a simple thing I
>am
>>> overlooking. And just incase anyone says it, Yes my e-
>mail
>>> and password are typed in correctly.
>>>
>>> Many Thanks
>>> -Matt
>>
>>
>>.
>>
>.
>