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Ron O'Brien
April 10th 03, 06:15 PM
I don't know this printer but if it is a USB device is could be something to
do with the power-saving features built in to Windows which shuts off power
to peripherals (including broadband USB modems if you're not careful!).

That's where to look first

Ron


"jas" > wrote in message
...
> Hello
>
> I have a Satellite Notebook with windows XP home which is
> giving me problems. I have reformatted the hard drive,
> but I am still having the same problem as ever. I have a
> hp printer 3420 which is not properly communicating with
> the computer. I have had the printer checked out and
> there is nothing wrong with it. The printer will print
> fine if it is just turned on, but if a few minutes elapse
> it will not work. I have to turn the printer off and on
> again to get it to print. What is happening? I have
> reinstalled the printer software several times but this
> does not solve the problem. The device manager says all
> is well.
>
> What can I do? This is driving me crazy.
>
> Jas
>

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