paper sizing & templates

[Shaun]

I have to use a dot matrix printer for pharmacy labels.
I had a template written in MS WORD 5 years ago that
allows me to fill in boxes (name, drug, instructions,
etc). Theres some fiixed info on every label like address
& federal warning, then the date field is automatically
the correct date. Worked great in Win 98 with Word 98.
I upgraded to WIN XP & Office XP. The date feature is
gone. More importantly, when I print a lable on an OKI
Microline 320 Turbo----it advances about 3 labels after
each one that prints. OKI assured me it's a software
problem and to demonstrate that fact they had me use
NOTEPAD and print something---it printed and stopped as
it should---no feeding....That points to the Word XP and
paper sizing, but I can't figure out how to change the
defaults. I'm using the same template (set at 2.75x2.75)
so why doesn't XP understand this? HELP----can't run a
business like this and I have no idea where my old copy
of word 98 is!!

[LVTravel]

You know that you can use Word '97, Word 2000 and Word XP with Windows XP.
You do not need to upgrade your application software when you upgrade your
operating system most of the time.

To make it easier to track down the problem, I would install Word '97 and
try the template. If all goes OK the problem is in Office XP. If not the
problem may be in Windows XP or the printer driver that is provided in XP.

To install two copies (97 or 2000 and XP office) when the computer asks for
the file location Browse and create a new folder called something different
than Microsoft Office. I use Office 97 and Office XP together on different
office and home systems so I know that they can coexist. The only problem I
have some times is that my file associations seem to like the newer versions
of the applications.


"Shaun" > wrote in message
...
> I have to use a dot matrix printer for pharmacy labels.
> I had a template written in MS WORD 5 years ago that
> allows me to fill in boxes (name, drug, instructions,
> etc). Theres some fiixed info on every label like address
> & federal warning, then the date field is automatically
> the correct date. Worked great in Win 98 with Word 98.
> I upgraded to WIN XP & Office XP. The date feature is
> gone. More importantly, when I print a lable on an OKI
> Microline 320 Turbo----it advances about 3 labels after
> each one that prints. OKI assured me it's a software
> problem and to demonstrate that fact they had me use
> NOTEPAD and print something---it printed and stopped as
> it should---no feeding....That points to the Word XP and
> paper sizing, but I can't figure out how to change the
> defaults. I'm using the same template (set at 2.75x2.75)
> so why doesn't XP understand this? HELP----can't run a
> business like this and I have no idea where my old copy
> of word 98 is!!
>
>