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View Full Version : Re: XP "forgets" and "loses" parts of Microsoft Office 2000


Mark L. Ferguson
April 10th 03, 01:30 AM
Office apps always have a "Detect and repair" item on the help menu.

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Mark L. Ferguson TabletPC MVP
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marfer's notes for XP > http://www.geocities.com/marfer_mvp/xp_notes.htm
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"Serious_Practitioner" > wrote in
message ...
> Recently installed XP on a Dell which had come with Win 98 from the factory.
> I used the "Upgrade" option and followed all the instructions. Prior to the
> upgrade, I had installed MS Office 2000 Pro Edition on the machine.
>
> Win XP frequently generates error messages like "This feature is not
> installed" when I try to get "Help" in MS Access 2000. That's the most
> frequent occurrence. Today I tried to import some stuff into Outlook 2000 -
> message said that the import capability wasn't installed. And other odd
> things have happened which indicate that the OS has lost track of some
> features that I have installed. This only seems to happen with Microsoft
> products...
>
> Additionally, sometimes the desktop will redraw itself with different icons,
> windows sometimes change size and position by themselves and so forth. It's
> like being in a fun house at the amusement park sometimes.
>
> I had this problem with Win98 also, but I had so much other trouble with 98
> that I assumed the OS was at fault and the problems would clear up with an
> upgrade to XP. The upgrade didn't fix these issues. I'd like to resolve them
> before I install Office XP Developer.
>
> Does anyone have any advice on this sort of problem? Any and all help
> appreciated.
>
> Thanks...
>
>
> Steve
>

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