Netmeeting DESPERATE!

[Sofia]

When I try to configure the sound on th eAudio Tuning
Wizard netmeeting freezes and I even have to restart the
computer!
It used to work, but after a few minutes Netmeeting would
freeze too, having to restart the machine.
This only happened when i used my webcam (logitech
quickcam express). When i wasnt using it, i could see and
hear the other person great.
But Now i just cant use netmeeting and i would like to
fix it.
The same happens when i use Windows Mesenger with another
XP user. After a few minutes of chatting and video the
computer freezes.
Thanks for your help!!!!!!!!!!!!!!!!

[Joel Estes]

Do you have a old computer???, It would appear that you have some real
driver problems with the video. The Logitech work or all versions of
NetMeeting and Windows Messenger.

Joel

"Sofia" > wrote in message
...
> When I try to configure the sound on th eAudio Tuning
> Wizard netmeeting freezes and I even have to restart the
> computer!
> It used to work, but after a few minutes Netmeeting would
> freeze too, having to restart the machine.
> This only happened when i used my webcam (logitech
> quickcam express). When i wasnt using it, i could see and
> hear the other person great.
> But Now i just cant use netmeeting and i would like to
> fix it.
> The same happens when i use Windows Mesenger with another
> XP user. After a few minutes of chatting and video the
> computer freezes.
> Thanks for your help!!!!!!!!!!!!!!!!

[Sofia]

I bought my computer in 2000, its a Compaq Presario 700,
and it came with Windows XP
I sent it to the Compaw service and they couldnt tell me
anything....

>-----Original Message-----
>Do you have a old computer???, It would appear that you
have some real
>driver problems with the video. The Logitech work or
all versions of
>NetMeeting and Windows Messenger.
>
>Joel
>
>"Sofia" > wrote in message
...
>> When I try to configure the sound on th eAudio Tuning
>> Wizard netmeeting freezes and I even have to restart
the
>> computer!
>> It used to work, but after a few minutes Netmeeting
would
>> freeze too, having to restart the machine.
>> This only happened when i used my webcam (logitech
>> quickcam express). When i wasnt using it, i could see
and
>> hear the other person great.
>> But Now i just cant use netmeeting and i would like to
>> fix it.
>> The same happens when i use Windows Mesenger with
another
>> XP user. After a few minutes of chatting and video the
>> computer freezes.
>> Thanks for your help!!!!!!!!!!!!!!!!
>
>
>.
>

[Sofia]

Sorry, I bought it in November 2001


>-----Original Message-----
>Do you have a old computer???, It would appear that you
have some real
>driver problems with the video. The Logitech work or
all versions of
>NetMeeting and Windows Messenger.
>
>Joel
>
>"Sofia" > wrote in message
...
>> When I try to configure the sound on th eAudio Tuning
>> Wizard netmeeting freezes and I even have to restart
the
>> computer!
>> It used to work, but after a few minutes Netmeeting
would
>> freeze too, having to restart the machine.
>> This only happened when i used my webcam (logitech
>> quickcam express). When i wasnt using it, i could see
and
>> hear the other person great.
>> But Now i just cant use netmeeting and i would like to
>> fix it.
>> The same happens when i use Windows Mesenger with
another
>> XP user. After a few minutes of chatting and video the
>> computer freezes.
>> Thanks for your help!!!!!!!!!!!!!!!!
>
>
>.
>

[Joel Estes]

I was not aware that Compaq had a service center where one could send their
computers for service/repair. However, I would suggest that you contact one
of the local, highly reputable, repair shops or such and have then check out
the video card and/or drivers.

Joel

"Sofia" > wrote in message
...
> I bought my computer in 2000, its a Compaq Presario 700,
> and it came with Windows XP
> I sent it to the Compaw service and they couldnt tell me
> anything....
>
> >-----Original Message-----
> >Do you have a old computer???, It would appear that you
> have some real
> >driver problems with the video. The Logitech work or
> all versions of
> >NetMeeting and Windows Messenger.
> >
> >Joel
> >
> >"Sofia" > wrote in message
> ...
> >> When I try to configure the sound on th eAudio Tuning
> >> Wizard netmeeting freezes and I even have to restart
> the
> >> computer!
> >> It used to work, but after a few minutes Netmeeting
> would
> >> freeze too, having to restart the machine.
> >> This only happened when i used my webcam (logitech
> >> quickcam express). When i wasnt using it, i could see
> and
> >> hear the other person great.
> >> But Now i just cant use netmeeting and i would like to
> >> fix it.
> >> The same happens when i use Windows Mesenger with
> another
> >> XP user. After a few minutes of chatting and video the
> >> computer freezes.
> >> Thanks for your help!!!!!!!!!!!!!!!!
> >
> >
> >.
> >

[sofia]

In my country (Uruguay) compaw does have this service
center, and you can pay to have it repaired.
But i already sent it there and they said nothing was
wrong with my computer except that netmeeting didnt work,
and that many XP users had the same problem. I dont think
they know what they were talking about!!!!!!!!!!!!! What
can I do. I know i dont have problem with th evideo card
because i can see other people, and i can see videos of
news and stuff, but i just cant use netmeeting!


>-----Original Message-----
>I was not aware that Compaq had a service center where
one could send their
>computers for service/repair. However, I would suggest
that you contact one
>of the local, highly reputable, repair shops or such and
have then check out
>the video card and/or drivers.
>
>Joel
>
>"Sofia" > wrote in message
...
>> I bought my computer in 2000, its a Compaq Presario
700,
>> and it came with Windows XP
>> I sent it to the Compaw service and they couldnt tell
me
>> anything....
>>
>> >-----Original Message-----
>> >Do you have a old computer???, It would appear that
you
>> have some real
>> >driver problems with the video. The Logitech work or
>> all versions of
>> >NetMeeting and Windows Messenger.
>> >
>> >Joel
>> >
>> >"Sofia" > wrote in message
>> ...
>> >> When I try to configure the sound on th eAudio
Tuning
>> >> Wizard netmeeting freezes and I even have to restart
>> the
>> >> computer!
>> >> It used to work, but after a few minutes Netmeeting
>> would
>> >> freeze too, having to restart the machine.
>> >> This only happened when i used my webcam (logitech
>> >> quickcam express). When i wasnt using it, i could
see
>> and
>> >> hear the other person great.
>> >> But Now i just cant use netmeeting and i would like
to
>> >> fix it.
>> >> The same happens when i use Windows Mesenger with
>> another
>> >> XP user. After a few minutes of chatting and video
the
>> >> computer freezes.
>> >> Thanks for your help!!!!!!!!!!!!!!!!
>> >
>> >
>> >.
>> >
>
>
>.
>

[Brian Sullivan MVP]

sofia wrote:
> In my country (Uruguay) compaw does have this service
> center, and you can pay to have it repaired.
> But i already sent it there and they said nothing was
> wrong with my computer except that netmeeting didnt work,
> and that many XP users had the same problem. I dont think
> they know what they were talking about!!!!!!!!!!!!! What
> can I do. I know i dont have problem with th evideo card
> because i can see other people, and i can see videos of
> news and stuff, but i just cant use netmeeting!
>

Have you downloaded and installed the latest software drivers for your sound
card and camera on your computer/operating system?

From your description it sounds like there is a flaw in those devices.




--
Brian Sullivan
Meeting by Wire ( http://www.meetingbywire.com)
Please do not email copies of newsgroup postings -- I am easily
confused.

[Sofia]

No i havent, how can i do that


>-----Original Message-----
>sofia wrote:
>> In my country (Uruguay) compaw does have this service
>> center, and you can pay to have it repaired.
>> But i already sent it there and they said nothing was
>> wrong with my computer except that netmeeting didnt
work,
>> and that many XP users had the same problem. I dont
think
>> they know what they were talking about!!!!!!!!!!!!!
What
>> can I do. I know i dont have problem with th evideo
card
>> because i can see other people, and i can see videos of
>> news and stuff, but i just cant use netmeeting!
>>
>
>Have you downloaded and installed the latest software
drivers for your sound
>card and camera on your computer/operating system?
>
>From your description it sounds like there is a flaw in
those devices.
>
>
>
>
>--
>Brian Sullivan
>Meeting by Wire ( http://www.meetingbywire.com)
>Please do not email copies of newsgroup postings -- I am
easily
>confused.
>
>.
>

[Sofia]

Its not only the camera. I have tried to tune the Audio
with the Audio Tuning wizard and thats when everythign
freezes and i have to restart... where can i download
audio drivers, i didnt know you were supposed to do that.
Windows XP came with the computer, therefore so did
Netmeeting....
I dont understand much about computers, but i want to fix
this
Thanks

[Brian Sullivan MVP]

Sofia wrote:
> Its not only the camera. I have tried to tune the Audio
> with the Audio Tuning wizard and thats when everythign
> freezes and i have to restart... where can i download
> audio drivers, i didnt know you were supposed to do that.
> Windows XP came with the computer, therefore so did
> Netmeeting....
> I dont understand much about computers, but i want to fix
> this
> Thanks


So likely the cause is the audio card software drivers -- you say the
computer it is a Compaq - www.compaq.com would be the place to start unless
you know the sound card maker.

If you already have the latest sound card driver -- I don't know what to
suggest.






--
Brian Sullivan
Meeting by Wire ( http://www.meetingbywire.com)
Please do not email copies of newsgroup postings -- I am easily
confused.