Cant send files

[Claire]

I cant send files while chatting with someone. Ican
receive them but i cant send them, how can i fix it
thanks

[Jonathan Kay [MVP]]

Greetings Claire,

It's possible that Windows XP has turned on your
firewall (and therefore is blocking the
transfers). You can either shut down the firewall (see below), or just configure it. Click
Start, then click the Control Panel. If you're in category view click Network and Internet
connections then click Network Connections. Right click your connection, then click
Properties. For cable modem/broadband users, your connection will usually be called Local
Area Connection. For dialup, it should be the name of your Internet Service Provider. Click
the Advanced Tab, verify the Internet Connection Firewall is turned on (or turn it off here,
and don't bother configuring it). Then click the Settings tab. Click the add button and then
in the Service Settings, type in the following information. For Description enter MSN
Connection for Name or IP address enter 127.0.0.1, for
both External and Internal ports enter 1863. Verify TCP is selected and click OK. Now you
need to repeat the last step but changing the ports to 5060, 1503, 6891, 6892, 6893, 6894,
6895, 6896, 6897, 6898, 6899, 6900. Yes, 13 (including the first one) will now be selected.

Then click the 'Remote Desktop' entry (that was there before you started) and click Edit.
Enter 127.0.0.1 as the IP, and click OK (can't change anything else). Make sure all 14 (the
13 you added + Remote Desktop) connections are selected then click OK. For screenshots on
this procedure, see
http://messenger.jonathankay.com/problem.aspx?ID=16

If you're using any other firewall, you'll need to set it to 'Permit All'
or 'Allow All' to
make sure file transfers work. As well, if you're going through any type of router, it will
need to support Universal Plug and Play (UPnP) or have some type of built-in Messenger
support (which it doesn't if it's not working). If it does support UPnP, you'll also need to
use MSN Messenger 5:
(http://messenger.msn.com) as it supports UPnP file transfer.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"Claire" > wrote in message ...
> I cant send files while chatting with someone. Ican
> receive them but i cant send them, how can i fix it
> thanks
>

[Peter]

I have the same problem as Claire. The thing is, however,
that even if i turn my firewall OFF, I STILL can't send
files (though I can receive them fine either way). Also,
other IM services, like ICQ, work just fine even with the
firewall switched on. What is the problem here?

/Peter

>-----Original Message-----
>Greetings Claire,
>
>It's possible that Windows XP has turned on your
>firewall (and therefore is blocking the
>transfers). You can either shut down the firewall (see
below), or just configure it. Click
>Start, then click the Control Panel. If you're in
category view click Network and Internet
>connections then click Network Connections. Right click
your connection, then click
>Properties. For cable modem/broadband users, your
connection will usually be called Local
>Area Connection. For dialup, it should be the name of
your Internet Service Provider. Click
>the Advanced Tab, verify the Internet Connection
Firewall is turned on (or turn it off here,
>and don't bother configuring it). Then click the Settings
tab. Click the add button and then
>in the Service Settings, type in the following
information. For Description enter MSN
>Connection for Name or IP address enter 127.0.0.1, for
>both External and Internal ports enter 1863. Verify TCP
is selected and click OK. Now you
>need to repeat the last step but changing the ports to
5060, 1503, 6891, 6892, 6893, 6894,
>6895, 6896, 6897, 6898, 6899, 6900. Yes, 13 (including
the first one) will now be selected.
>
>Then click the 'Remote Desktop' entry (that was there
before you started) and click Edit.
>Enter 127.0.0.1 as the IP, and click OK (can't change
anything else). Make sure all 14 (the
>13 you added + Remote Desktop) connections are selected
then click OK. For screenshots on
>this procedure, see
>http://messenger.jonathankay.com/problem.aspx?ID=16
>
>If you're using any other firewall, you'll need to set it
to 'Permit All'
>or 'Allow All' to
>make sure file transfers work. As well, if you're going
through any type of router, it will
>need to support Universal Plug and Play (UPnP) or have
some type of built-in Messenger
>support (which it doesn't if it's not working). If it
does support UPnP, you'll also need to
>use MSN Messenger 5:
>(http://messenger.msn.com) as it supports UPnP file
transfer.
>____________________________________________
>Jonathan Kay
>Windows MVP, Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>
>"Claire" > wrote in message
...
>> I cant send files while chatting with someone. Ican
>> receive them but i cant send them, how can i fix it
>> thanks
>>
>
>
>.
>

[Jonathan Kay [MVP]]

Hi Peter,

The ICQ protocol is radically different from Messenger, you can't use that as a comparison.

If you're going through any type of router, it will need to support Universal Plug and Play
(UPnP) or have some type of built-in Messenger support (which it doesn't if it's not
working). If it does support UPnP, you'll also need to use MSN Messenger 5:
(http://messenger.msn.com) as it supports UPnP file transfer.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Peter" > wrote in message ...
>
> I have the same problem as Claire. The thing is, however,
> that even if i turn my firewall OFF, I STILL can't send
> files (though I can receive them fine either way). Also,
> other IM services, like ICQ, work just fine even with the
> firewall switched on. What is the problem here?
>
> /Peter
>
> >-----Original Message-----
> >Greetings Claire,
> >
> >It's possible that Windows XP has turned on your
> >firewall (and therefore is blocking the
> >transfers). You can either shut down the firewall (see
> below), or just configure it. Click
> >Start, then click the Control Panel. If you're in
> category view click Network and Internet
> >connections then click Network Connections. Right click
> your connection, then click
> >Properties. For cable modem/broadband users, your
> connection will usually be called Local
> >Area Connection. For dialup, it should be the name of
> your Internet Service Provider. Click
> >the Advanced Tab, verify the Internet Connection
> Firewall is turned on (or turn it off here,
> >and don't bother configuring it). Then click the Settings
> tab. Click the add button and then
> >in the Service Settings, type in the following
> information. For Description enter MSN
> >Connection for Name or IP address enter 127.0.0.1, for
> >both External and Internal ports enter 1863. Verify TCP
> is selected and click OK. Now you
> >need to repeat the last step but changing the ports to
> 5060, 1503, 6891, 6892, 6893, 6894,
> >6895, 6896, 6897, 6898, 6899, 6900. Yes, 13 (including
> the first one) will now be selected.
> >
> >Then click the 'Remote Desktop' entry (that was there
> before you started) and click Edit.
> >Enter 127.0.0.1 as the IP, and click OK (can't change
> anything else). Make sure all 14 (the
> >13 you added + Remote Desktop) connections are selected
> then click OK. For screenshots on
> >this procedure, see
> >http://messenger.jonathankay.com/problem.aspx?ID=16
> >
> >If you're using any other firewall, you'll need to set it
> to 'Permit All'
> >or 'Allow All' to
> >make sure file transfers work. As well, if you're going
> through any type of router, it will
> >need to support Universal Plug and Play (UPnP) or have
> some type of built-in Messenger
> >support (which it doesn't if it's not working). If it
> does support UPnP, you'll also need to
> >use MSN Messenger 5:
> >(http://messenger.msn.com) as it supports UPnP file
> transfer.
> >____________________________________________
> >Jonathan Kay
> >Windows MVP, Messenger
> >Associate Expert
> >http://www.microsoft.com/windowsxp/expertzone/
> >Messenger Resources - http://messenger.jonathankay.com
> >
> >
> >"Claire" > wrote in message
> ...
> >> I cant send files while chatting with someone. Ican
> >> receive them but i cant send them, how can i fix it
> >> thanks
> >>
> >
> >
> >.
> >