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View Full Version : won't install critical and security updates


brett
December 22nd 03, 09:19 PM
It says catalog database corruption in microsoft windows,
what can I do?!?!

Mark L. Ferguson
December 22nd 03, 09:21 PM
Microsoft Windows Update Troubleshooter:
http://v4.windowsupdate.microsoft.com/troubleshoot/#Other



--
Mark L. Ferguson TabletPC MVP
Email address : Subject: "QZ" + anything
All email without "QZ" in the subject line will be automatically deleted.
marfer's notes for XP > http://www.geocities.com/marfer_mvp/xp_notes.htm
..

"brett" > wrote in message
...
> It says catalog database corruption in microsoft windows,
> what can I do?!?!

Torgeir Bakken (MVP)
December 22nd 03, 09:23 PM
brett wrote:

> It says catalog database corruption in microsoft windows,
> what can I do?!?!

Hi

For WinXP, unless Q817287 is installed, renaming or deleting the Catroot2
folder may solve the problem.

Go to http://support.microsoft.com/?scid=kb;en-us;326815

Follow the steps 6 to 8 in the Resolution section of above link (do a reboot
first so the computer is "fresh" before you do the steps).

Then try to install the update again.

Disregard that the link above is for SP1, the Catroot2 problem is relevant for
other updates as well. The Catroot2 problem can be avoided by installing
Q817287:
http://support.microsoft.com/default.aspx?scid=kb;en-us;817287


If renaming or deleting the Catroot2 folder doesn't help, try this:

Check your "windows update.log" file for specific error code (the log file
is in your windows folder) and take look at this Web page:

Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/


--
torgeir
Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of the 1328 page
Scripting Guide: http://www.microsoft.com/technet/scriptcenter

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