cant sign in,

[Mick]

cant sign into windows messenger tells mt to check my
connection and .Net settings which r both fine, however
someone has told me that there are issues with windows
messenger and directx 9 and ive only just installed 9a so
i suspect this is the problem, any help welcome, Mick

[Jonathan Kay [MVP]]

Greetings Mick,

Here are some suggestions you might want to try/check:
1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf, then try
signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet. You may need to
re/add Messenger to the allowed list of programs in your firewall if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Mick" > wrote in message
...
> cant sign into windows messenger tells mt to check my
> connection and .Net settings which r both fine, however
> someone has told me that there are issues with windows
> messenger and directx 9 and ive only just installed 9a so
> i suspect this is the problem, any help welcome, Mick