Voice/video again

[tsk]

I've followed your previous instructions but still cannot get voice/video working.

Got: XP, Router/firewall 3c857,ADSL
The 3C857 is updated to v2.02.02 which is a messenger supported version.

1. The tuning wizard OK
2.




Secondly, try turning off any firewall you might have engaged, including the Windows XP
Internet Connection Firewall -- click Start, then click the Control Panel. If you're in
category view click Network and Internet connections then click Network Connections. Right
click your network/internet connection, then click Properties. Click the Advanced Tab, and
verify that the Internet Connection Firewall is unchecked.

Thirdly, if you're using a router, in order for voice conversations to be successful, it will
either have built-in support for Messenger voice/video (usually turned on by setting your
computer into the DMZ of the router, see router documentation on how to turn this on) or need
to support Universal Plug and Play (UPnP). There may be an update for your router to support
UPnP, look on your router manufacturers website to see if there's an update for your routers
firmware to allow your router to support UPnP. If you do have a router, and it does already
support UPnP, you may just need to remove the current forwardings -- to do so, click Start,
All Programs, Accessories, Communications, Network Connections. Right-click the "Internet
Gateway" (should be under the Internet Gateway heading) and choose Properties. Choose the
Settings button, click each 'msmsgs' or 'msnmsgr' entry and then choose 'Delete' to each one.
Then close Messenger (right-click the Messenger icon, choose Exit), then restart Messenger
and try a voice/video conversation again.

[Jonathan Kay [MVP]]

Greetings Tsk,

I assume you mean the 3Com 3C857?

According to the release notes for the latest firmware, it does say it has MSN Messenger
support, but if you read the details, I believe it is referring to the 'Start Netmeeting'
function in MSN Messenger (which isn't even on by default in Windows Messenger).

Here is an exerpt:
"Netmeeting is an existing feature in the Gateway that works correctly as a stand alone
feature. When Netmeeting is run through an MSN Messenger connection it was not possible to
have voice, video and ftp. Only chat. This version of software allows you to use Netmeeting
voice, video and ftp through a MSN connection."

You could try putting your computer into the DMZ of the router (see the router documentation
on how to do this), just in case this "activates" some type of Messenger support inside the
router that they're not referring to (although I highly doubt it).

The only other solution is to use ENat for Messenger:
http://www.easyfp.com/msn-messenger-directtalk/
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"tsk" > wrote in message ...
I've followed your previous instructions but still cannot get voice/video working.

Got: XP, Router/firewall 3c857,ADSL
The 3C857 is updated to v2.02.02 which is a messenger supported version.

1. The tuning wizard OK
2.


/snip/