You are not signed in problem

[Strex]

Using version 4.7

I can sign in and use most of the features including chat, voice and video
but voice and video have to be initiated by the receiving party .. I cant
initiate ...

I do get a message on my main window saying with an 'i' sybol .. "You are
not signed in to all services" if I click on that a window comes up saying
"Sign IN To Communications Service" my correct sign in name appears so I
click OK... A further windows pops up saying "Signing in to Communications
SErvice failed because the service is temporaily unavailable Please try
again later .. I keep getting that message for the last 2 months .. I still
cant be unavailable..

Now I have verified my NETPassport and password and it comes up fine .. I am
also running NAV and have disabled it and tried to connect but still with no
luck .. Can you please help me.

[Jonathan Kay [MVP]]

Greetings,

I assume you're just trying to sign into the normal Windows Messenger network? (.NET
Messenger). To fix this, click the Tools menu, then select Options. Click the accounts tab
and then click the option button '.NET Passport' under 'Sign in with this account first:'.
Then, uncheck the box 'My contacts include users of a communications service', click OK and
then sign on again.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"Strex" > wrote in message news:3ecb8aff$1@news1...
> Using version 4.7
>
> I can sign in and use most of the features including chat, voice and video
> but voice and video have to be initiated by the receiving party .. I cant
> initiate ...
>
> I do get a message on my main window saying with an 'i' sybol .. "You are
> not signed in to all services" if I click on that a window comes up saying
> "Sign IN To Communications Service" my correct sign in name appears so I
> click OK... A further windows pops up saying "Signing in to Communications
> SErvice failed because the service is temporaily unavailable Please try
> again later .. I keep getting that message for the last 2 months .. I still
> cant be unavailable..
>
> Now I have verified my NETPassport and password and it comes up fine .. I am
> also running NAV and have disabled it and tried to connect but still with no
> luck .. Can you please help me.
>
>
>
>