Windows XP Service Pack 1

[Joe Masella]

I have just purchased a new Toshiba laptop loaded with
XP. While attempting to load drivers for peripherals I
have repeatedly been told via pop-ups that XYZ.ABC file
is needed and to get it from Service Pack 1 CD. Trouble
is, there is no such CD. Both Toshiba and Microsoft point
at each other and tell me to call the other guy for
support. I just want to get the Service Pack so that I
can use my new laptop.

I have tried to resolve this bt downloading Service Pack
1a, but this only gave me a few patches and updates, not
he files that I need.

[Sharon F]

On Tue, 23 Dec 2003 14:45:40 -0800, Joe Masella wrote:

> I have just purchased a new Toshiba laptop loaded with
> XP. While attempting to load drivers for peripherals I
> have repeatedly been told via pop-ups that XYZ.ABC file
> is needed and to get it from Service Pack 1 CD. Trouble
> is, there is no such CD. Both Toshiba and Microsoft point
> at each other and tell me to call the other guy for
> support. I just want to get the Service Pack so that I
> can use my new laptop.
>
> I have tried to resolve this bt downloading Service Pack
> 1a, but this only gave me a few patches and updates, not
> he files that I need.

If you have Service Pack 1 installed, there will be a
Windows\ServicePackFiles folder. Whenever you are prompted for the SP1 CD,
redirect to this folder.

--
Sharon F
MS MVP - Windows XP Shell/User

[Peter Hutchison]

On Tue, 23 Dec 2003 14:45:40 -0800, "Joe Masella"
> wrote:

>I have just purchased a new Toshiba laptop loaded with
>XP. While attempting to load drivers for peripherals I
>have repeatedly been told via pop-ups that XYZ.ABC file
>is needed and to get it from Service Pack 1 CD. Trouble
>is, there is no such CD. Both Toshiba and Microsoft point
>at each other and tell me to call the other guy for
>support. I just want to get the Service Pack so that I
>can use my new laptop.

What is the name of the file?
Have you tried Toshiba's website for Toshiba drivers.

Peter Hutchison
Windows FAQ
http://www.pcguru.plus.com/