Paul Ramagost
December 24th 03, 02:53 PM
Yes, you should be using what's called Remote Assistance
vs. Remote Desktop Sharing to provide support to other
people. Remote Desktop Sharing is suppose to be used for
people who wish access to their work computer remotely.
Remote Assistance however is to be used to support remote
users.
Microsoft Windows Remote Assistance Home Page:
http://www.microsoft.com/windowsxp/expertzone/focuson/remo
teassist.asp
Go to the above link to find instructions on how to use
this.
>-----Original Message-----
>All,
>
>Does anyone know if, and how, you can prevent Windows XP
>from locking the users desktop when exiting a remote
>desktop session? I understand, and have no problem
>w/their desktop locking while I have the session open
and
>working, however, upon exit, I'd like the desktop to
>unlock. This would prevent the necessity of contacting
>the end user to enform them we're done, and in a school
>district enviornment this is paramount.
>
>Thanks in advance for any help anyone can give.
>
>-Amy
>.
>
vs. Remote Desktop Sharing to provide support to other
people. Remote Desktop Sharing is suppose to be used for
people who wish access to their work computer remotely.
Remote Assistance however is to be used to support remote
users.
Microsoft Windows Remote Assistance Home Page:
http://www.microsoft.com/windowsxp/expertzone/focuson/remo
teassist.asp
Go to the above link to find instructions on how to use
this.
>-----Original Message-----
>All,
>
>Does anyone know if, and how, you can prevent Windows XP
>from locking the users desktop when exiting a remote
>desktop session? I understand, and have no problem
>w/their desktop locking while I have the session open
and
>working, however, upon exit, I'd like the desktop to
>unlock. This would prevent the necessity of contacting
>the end user to enform them we're done, and in a school
>district enviornment this is paramount.
>
>Thanks in advance for any help anyone can give.
>
>-Amy
>.
>