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Johnny Rebel
December 5th 03, 01:47 PM
The following error message appears when I try to exit MSN
Messenger. "There are other applciations currently using
features provided by Windows Messenger. You must close
these other applications before you can exit Windows
Messenger. These Applciation may include Outlook, Outlook
Express, and Internet Explorer"

When I get this error I make sure all the forementioned
applications are closed. Is there any work around to
close MSN Messenger?

Through task manager I can end the process msmsgs.exe
which in fact will close MSN Messenger without any ill
effects. Although I would prefer a simple patch or some
instructions so I can just close Messenger properly. Any
help would be greatly appreciated.

Jonathan Kay [MVP]
December 5th 03, 01:47 PM
Greetings Johnny,

Do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging scanning"
feature to Norton Antivirus 2003, which can conflict with Messenger and cause this behavior.
To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in the System
Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click Options, then
Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com



"Johnny Rebel" > wrote in message
...
> The following error message appears when I try to exit MSN
> Messenger. "There are other applciations currently using
> features provided by Windows Messenger. You must close
> these other applications before you can exit Windows
> Messenger. These Applciation may include Outlook, Outlook
> Express, and Internet Explorer"
>
> When I get this error I make sure all the forementioned
> applications are closed. Is there any work around to
> close MSN Messenger?
>
> Through task manager I can end the process msmsgs.exe
> which in fact will close MSN Messenger without any ill
> effects. Although I would prefer a simple patch or some
> instructions so I can just close Messenger properly. Any
> help would be greatly appreciated.

SFG
December 5th 03, 01:47 PM
Same problem here and I unchecked MSG on Norton and rebooted. Still have
the problem.



"Jonathan Kay [MVP]" > wrote in message
...
> Greetings Johnny,
>
> Do you have Norton Antivirus 2003 installed? Norton added a new "instant
messaging scanning"
> feature to Norton Antivirus 2003, which can conflict with Messenger and
cause this behavior.
> To stop it, open Norton Antivirus (Right-click on the Norton Antivirus
icon in the System
> Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'),
click Options, then
> Instant Messenger then uncheck MSN Instant Messenger and click OK.
> ____________________________________________
> Jonathan Kay
> Windows MVP, Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
>
>
>
> "Johnny Rebel" > wrote in message
> ...
> > The following error message appears when I try to exit MSN
> > Messenger. "There are other applciations currently using
> > features provided by Windows Messenger. You must close
> > these other applications before you can exit Windows
> > Messenger. These Applciation may include Outlook, Outlook
> > Express, and Internet Explorer"
> >
> > When I get this error I make sure all the forementioned
> > applications are closed. Is there any work around to
> > close MSN Messenger?
> >
> > Through task manager I can end the process msmsgs.exe
> > which in fact will close MSN Messenger without any ill
> > effects. Although I would prefer a simple patch or some
> > instructions so I can just close Messenger properly. Any
> > help would be greatly appreciated.
>
>

Jonathan Kay [MVP]
December 5th 03, 01:47 PM
Hi,

Then it must be another application that you have loaded, try shutting down some apps
(perhaps in the system tray/notification area) to try and find out what it is.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"SFG" > wrote in message ...
> Same problem here and I unchecked MSG on Norton and rebooted. Still have
> the problem.
>
>
>
> "Jonathan Kay [MVP]" > wrote in message
> ...
> > Greetings Johnny,
> >
> > Do you have Norton Antivirus 2003 installed? Norton added a new "instant
> messaging scanning"
> > feature to Norton Antivirus 2003, which can conflict with Messenger and
> cause this behavior.
> > To stop it, open Norton Antivirus (Right-click on the Norton Antivirus
> icon in the System
> > Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'),
> click Options, then
> > Instant Messenger then uncheck MSN Instant Messenger and click OK.
> > ____________________________________________
> > Jonathan Kay
> > Windows MVP, Messenger
> > Associate Expert
> > http://www.microsoft.com/windowsxp/expertzone/
> > Messenger Resources - http://messenger.jonathankay.com
> >
> >
> >
> > "Johnny Rebel" > wrote in message
> > ...
> > > The following error message appears when I try to exit MSN
> > > Messenger. "There are other applciations currently using
> > > features provided by Windows Messenger. You must close
> > > these other applications before you can exit Windows
> > > Messenger. These Applciation may include Outlook, Outlook
> > > Express, and Internet Explorer"
> > >
> > > When I get this error I make sure all the forementioned
> > > applications are closed. Is there any work around to
> > > close MSN Messenger?
> > >
> > > Through task manager I can end the process msmsgs.exe
> > > which in fact will close MSN Messenger without any ill
> > > effects. Although I would prefer a simple patch or some
> > > instructions so I can just close Messenger properly. Any
> > > help would be greatly appreciated.
> >
> >
>
>

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