Slow start up of PC-Cillen with XP

[D. Wilson]

Does anyone with XP and TrendMicro's PC-Cillen anti-virus program have
a problem with slow start-up of PC-Cillen? After boot up it can take
up to 2 more minutes for the PC-Cillen banner to flicker on my screen
and the icon to appear in the notification tray. Wondered if there was
any way to fix this (apart from getting different virus program!)?
many thanks for any advice.
Denise

[Torgeir Bakken (MVP)]

"D. Wilson" wrote:

> Does anyone with XP and TrendMicro's PC-Cillen anti-virus program have
> a problem with slow start-up of PC-Cillen? After boot up it can take
> up to 2 more minutes for the PC-Cillen banner to flicker on my screen
> and the icon to appear in the notification tray. Wondered if there was
> any way to fix this (apart from getting different virus program!)?
> many thanks for any advice.

Hi

This can have been caused by the Q811493 update if it is installed...

Open Control Panel and go to "Add or Remote Programs". Uninstall Q811493 if it
is installed and see if it helps.

If you get a warning that other installs may stop working if you remove it,
just ignore it.


You May Experience Performance Issues After You Install the 811493 (MS03-013)
Package on Your Windows XP SP1-Based Computer
http://support.microsoft.com/?kbid=819634



--
torgeir
Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of the 1328 page
Scripting Guide: http://www.microsoft.com/technet/scriptcenter

[D. Wilson]

On Fri, 02 May 2003 22:32:37 +0200, "Torgeir Bakken (MVP)"
> wrote:

>"D. Wilson" wrote:
>> Does anyone with XP and TrendMicro's PC-Cillen anti-virus program have
>> a problem with slow start-up of PC-Cillen?

>This can have been caused by the Q811493 update if it is installed...
>
Thanks for reply, I checked in "Add/Remove programs" and the only
thing similar I have to above is: "Windows XP Hotfix (SP 1) (See
Q307969 for more info). Would that have anything to do with it?
many thanks. Denise

[D. Wilson]

Re my last message re: -
"Windows XP Hotfix (SP 1) (See Q307969 for more info).
Sorry - have just discovered that above is a fix for my HP Scanner
being installed on a parallel port, so it couldn't be this. Any other
suggestions? Many thanks. DW