Service pack error

[bradd]

everytime i go to windows update and want to install
windows xp service pack 1 (express) i get an error
message after the installment:

this file was unable to install on your comp, so it says
try re-installing it, which i did 6 times and each time
the installation failed,

can somebody help me install this service pack please

thanx in advance

[Jupiter Jones]

Bradd;
Try installing Windows XP Service Pack 1a this way:
***PRINT THIS LIST***
Do not use Express Installation.
You can order Service Pack 1 CD from:
http://www.microsoft.com/windowsxp/pro/downloads/servicepacks/sp1/ordercd.asp
http://www.microsoft.com/uk/windowsxp/servicepacks/sp1.asp
The CD is also distributed with some magazines.
Download the Network Installation from here: (be sure to select the
correct language)
Also select "Windows XP Professional and Home Edition" Do NOT select
64 bit.
http://www.microsoft.com/windowsxp/pro/downloads/servicepacks/sp1/
DSL takes about 20 minutes, if you do not have high speed access, get
a friend to D/L SP1 for you.
Then burn it to a CD and keep for the future.
It is best to resolve current issues BEFORE installing SP1a.
First check to make sure you have all updated drivers.
You should have at least 2gb free space (Less than half that is needed
for SP1, but if you are that close, you need to start looking for ways
to free space or add another hard drive.)
Check with computer manufacturer to insure compatibility with SP1,
there are a few models where the company has said wait while the
manufacturer implements a fix.
Compaq and HP are 2 that I know of.
If you have HP or Compaq computer contact them before installing SP1a:
http://www.hp.com/cposupport/personal_computing/support_doc/bph07866.html#P1_65
There may still be issues with the HP/Compaq fix, so you may want to
wait
If possible run Ad-Aware and delete spyware:
http://www.webattack.com/get/adaware.shtml
If you ever installed XP-Antispy, it disables a dll XSP1 needs, so
just in case, Start - Run and run
regsvr32 licdll.dll
regsvr32 regwiz.dll
Run chkdsk to check file system.
Perform Disk Cleanup (all boxes checked except Compress old files)
Perform Disk Defragmentation.
Ensure correct date and time.
Disconnect all peripherals (camera, scanner, printer etc)
When you are ready:
Create a Restore Point in System Restore
Go to MSCONFIG, make note of what is checked in Start-Up tab then
uncheck all in Start-up tab.
Reboot the computer
Login as an Administrator, disable ALL unnecessary applications
including antivirus.
Do NOT touch any keys during the process unless necessary.
Install SP1a by double clicking on it, follow the prompts.
After SP1 install is completed, reboot, defrag.
Go back to MSCONFIG and recheck what you unchecked.

Then:
http://support.microsoft.com/default.aspx?scid=kb;en-us;331923

--
Jupiter Jones
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
Please respond to newsgroup only for everyone's benefit.


"bradd" > wrote in message
...
> everytime i go to windows update and want to install
> windows xp service pack 1 (express) i get an error
> message after the installment:
>
> this file was unable to install on your comp, so it says
> try re-installing it, which i did 6 times and each time
> the installation failed,
>
> can somebody help me install this service pack please
>
> thanx in advance
>

[Steven Liu [MSFT]]

Hi Sean,

Based on my research, the behavior may be caused by the password stored in
the Windows XP is corrupted.

The only solution is to clean install the Windows XP.

We can parallel install the Windows XP to another partition and backup the
data. Then, format the partition C and reinstall the Windows XP and restore
the data.

Thanks for using Microsoft News Group!

Sincerely,

Steven Liu

Online Support Professional



This posting is provided ¡°AS IS¡± with no warranties, and confers no
rights.
--------------------
| Content-Class: urn:content-classes:message
| From: "sean willeford" >
| Sender: "sean willeford" >
| Subject: error
| Date: Fri, 2 May 2003 13:42:47 -0700
| Lines: 6
| Message-ID: >
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="iso-8859-1"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
| Thread-Index: AcMQ62OSeo92z17uQnqR4eyAuWKjTw==
| Newsgroups: microsoft.public.windowsxp.help_and_support
| Path: cpmsftngxa06.phx.gbl
| Xref: cpmsftngxa06.phx.gbl
microsoft.public.windowsxp.help_and_support:269274
| NNTP-Posting-Host: TK2MSFTNGXA12 10.40.1.164
| X-Tomcat-NG: microsoft.public.windowsxp.help_and_support
|
| This is the error message I am getting, "when trying to
| update a password, the return status indicates the value
| that was stated as the current password is not correct.
| The machine loads until it gets to this dialogue box and
| then restarts itself, over and over and over. Any
| ideas.??? Thanks in advance.
|

[Kelly]

Hi Bradd,

Troubleshooting Windows Update discussed here. Follow the first three
options.

Top 10 Frequently Asked Questions and Answers
http://www.kellys-korner-xp.com/top10faqs.htm

For Windows Installer error messages:

Go to Start/Run and type in:
msiexec /unregister [click ok]

Then Start/Run and type in:
msiexec /regserver [click ok]

Troubleshooting Windows Installer
http://www.kellys-korner-xp.com/xp_w.htm#xp_wininstaller

--
All the Best,
Kelly

MS-MVP Win98/XP [AE-Windows® XP]
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_abc.htm
http://www.kellys-korner-xp.com/xp_tweaks.htm



"bradd" > wrote in message
...
> everytime i go to windows update and want to install
> windows xp service pack 1 (express) i get an error
> message after the installment:
>
> this file was unable to install on your comp, so it says
> try re-installing it, which i did 6 times and each time
> the installation failed,
>
> can somebody help me install this service pack please
>
> thanx in advance
>