I cant send files

[Scott Hatley]

Hi, can anyone help me I keep getting the error message:
"We could not send this file because the connection is
blocked. Please contact your network administrator or
Internet service provider; they may be able to enable
file transfers"
when I try so send a file using either Windows messenger
or MSN messenger. Im using windows XP, and have tried
disableing the windows firewall and Norton firewall.
I'd be very greatful if anyone can help.
Thanks, Scott

[Jonathan Kay [MVP]]

Greetings Scott,

Since you've disabled both firewalls, if you're going through any type of router, it will
need to support Universal Plug and Play (UPnP) or have some type of built-in Messenger
support (which may be activated by putting your computer into the DMZ of the router). If it
does support UPnP, you'll also need to use MSN Messenger 5:
(http://messenger.msn.com) as it supports UPnP file transfer.

Other then that, the only other thing that could possibly be effecting is if your ISP has
NAT'd (shared) your connection. You can check this by looking at your IP address -- click
Start, then All Programs, then Accessories, then Communications, then Network Connections.
Double-click your Internet connection, and choose the Support tab. If your IP address begins
with a 192, 172, or 10, you may be on a NAT'd connection (either from your ISP, or a router).
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Scott Hatley" > wrote in message
...
> Hi, can anyone help me I keep getting the error message:
> "We could not send this file because the connection is
> blocked. Please contact your network administrator or
> Internet service provider; they may be able to enable
> file transfers"
> when I try so send a file using either Windows messenger
> or MSN messenger. Im using windows XP, and have tried
> disableing the windows firewall and Norton firewall.
> I'd be very greatful if anyone can help.
> Thanks, Scott

[Scott Hatley]

Hi Jonathan,
Im using an ADSL modem from AOL broadband. Do you think
this could be the problem?
In 'network connections, LAN/high speed internet' the
1394 connection the address does start with 192.
thanks for your help
scott

>-----Original Message-----
>Greetings Scott,
>
>Since you've disabled both firewalls, if you're going
through any type of router, it will
>need to support Universal Plug and Play (UPnP) or have
some type of built-in Messenger
>support (which may be activated by putting your computer
into the DMZ of the router). If it
>does support UPnP, you'll also need to use MSN Messenger
5:
>(http://messenger.msn.com) as it supports UPnP file
transfer.
>
>Other then that, the only other thing that could
possibly be effecting is if your ISP has
>NAT'd (shared) your connection. You can check this by
looking at your IP address -- click
>Start, then All Programs, then Accessories, then
Communications, then Network Connections.
>Double-click your Internet connection, and choose the
Support tab. If your IP address begins
>with a 192, 172, or 10, you may be on a NAT'd connection
(either from your ISP, or a router).
>____________________________________________
>Jonathan Kay
>Windows MVP, Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>"Scott Hatley" > wrote in message
...
>> Hi, can anyone help me I keep getting the error
message:
>> "We could not send this file because the connection is
>> blocked. Please contact your network administrator or
>> Internet service provider; they may be able to enable
>> file transfers"
>> when I try so send a file using either Windows
messenger
>> or MSN messenger. Im using windows XP, and have tried
>> disableing the windows firewall and Norton firewall.
>> I'd be very greatful if anyone can help.
>> Thanks, Scott
>
>
>.
>

[Jonathan Kay [MVP]]

Hi Scott,

You can ignore the 1394 Connection (this is your firewire connection, not your internet
connection). As for AOL broadband, your DSL modem may in fact be performing like a router,
do you know what model it is?
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Scott Hatley" > wrote in message
...
> Hi Jonathan,
> Im using an ADSL modem from AOL broadband. Do you think
> this could be the problem?
> In 'network connections, LAN/high speed internet' the
> 1394 connection the address does start with 192.
> thanks for your help
> scott
>
> >-----Original Message-----
> >Greetings Scott,
> >
> >Since you've disabled both firewalls, if you're going
> through any type of router, it will
> >need to support Universal Plug and Play (UPnP) or have
> some type of built-in Messenger
> >support (which may be activated by putting your computer
> into the DMZ of the router). If it
> >does support UPnP, you'll also need to use MSN Messenger
> 5:
> >(http://messenger.msn.com) as it supports UPnP file
> transfer.
> >
> >Other then that, the only other thing that could
> possibly be effecting is if your ISP has
> >NAT'd (shared) your connection. You can check this by
> looking at your IP address -- click
> >Start, then All Programs, then Accessories, then
> Communications, then Network Connections.
> >Double-click your Internet connection, and choose the
> Support tab. If your IP address begins
> >with a 192, 172, or 10, you may be on a NAT'd connection
> (either from your ISP, or a router).
> >____________________________________________
> >Jonathan Kay
> >Windows MVP, Messenger
> >Associate Expert
> >http://www.microsoft.com/windowsxp/expertzone/
> >Messenger Resources - http://messenger.jonathankay.com
> >
> >"Scott Hatley" > wrote in message
> ...
> >> Hi, can anyone help me I keep getting the error
> message:
> >> "We could not send this file because the connection is
> >> blocked. Please contact your network administrator or
> >> Internet service provider; they may be able to enable
> >> file transfers"
> >> when I try so send a file using either Windows
> messenger
> >> or MSN messenger. Im using windows XP, and have tried
> >> disableing the windows firewall and Norton firewall.
> >> I'd be very greatful if anyone can help.
> >> Thanks, Scott
> >
> >
> >.
> >

[Scott Hatley]

Thanks for the reply Jonathan,
The modem AOL supplied me is called a 'BT (British
telecom) Voyager ADSL modem', and it has its own icon
under dial up in network connection
scott

>-----Original Message-----
>Hi Scott,
>
>You can ignore the 1394 Connection (this is your
firewire connection, not your internet
>connection). As for AOL broadband, your DSL modem may
in fact be performing like a router,
>do you know what model it is?
>____________________________________________
>Jonathan Kay
>Windows MVP, Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>"Scott Hatley" > wrote in message
...
>> Hi Jonathan,
>> Im using an ADSL modem from AOL broadband. Do you think
>> this could be the problem?
>> In 'network connections, LAN/high speed internet' the
>> 1394 connection the address does start with 192.
>> thanks for your help
>> scott
>>
>> >-----Original Message-----
>> >Greetings Scott,
>> >
>> >Since you've disabled both firewalls, if you're going
>> through any type of router, it will
>> >need to support Universal Plug and Play (UPnP) or have
>> some type of built-in Messenger
>> >support (which may be activated by putting your
computer
>> into the DMZ of the router). If it
>> >does support UPnP, you'll also need to use MSN
Messenger
>> 5:
>> >(http://messenger.msn.com) as it supports UPnP file
>> transfer.
>> >
>> >Other then that, the only other thing that could
>> possibly be effecting is if your ISP has
>> >NAT'd (shared) your connection. You can check this by
>> looking at your IP address -- click
>> >Start, then All Programs, then Accessories, then
>> Communications, then Network Connections.
>> >Double-click your Internet connection, and choose the
>> Support tab. If your IP address begins
>> >with a 192, 172, or 10, you may be on a NAT'd
connection
>> (either from your ISP, or a router).
>> >____________________________________________
>> >Jonathan Kay
>> >Windows MVP, Messenger
>> >Associate Expert
>> >http://www.microsoft.com/windowsxp/expertzone/
>> >Messenger Resources - http://messenger.jonathankay.com
>> >
>> >"Scott Hatley" > wrote in
message
>> ...
>> >> Hi, can anyone help me I keep getting the error
>> message:
>> >> "We could not send this file because the connection
is
>> >> blocked. Please contact your network administrator
or
>> >> Internet service provider; they may be able to
enable
>> >> file transfers"
>> >> when I try so send a file using either Windows
>> messenger
>> >> or MSN messenger. Im using windows XP, and have
tried
>> >> disableing the windows firewall and Norton firewall.
>> >> I'd be very greatful if anyone can help.
>> >> Thanks, Scott
>> >
>> >
>> >.
>> >
>
>
>.
>

[Jonathan Kay [MVP]]

Hi Scott,

Double-click the connection for it then, and look on the support tab for the IP there,
although from what I've read about the Voyager modems, none of them have built-in NATs, nor
do I think BT would NAT you.

Another cause of this problem is if your connections are in the wrong order. In Network
Connections, Choose the Advanced menu, then Advanced Settings, and use the arrow's in the
first window to change the order to:

Connections:
Your Internet/Network Connection to the DSL modem
Any other connections you have
1394 Connection
[Remote Access connections]

After you've finished, click OK, and then reboot.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Scott Hatley" > wrote in message
...
> Thanks for the reply Jonathan,
> The modem AOL supplied me is called a 'BT (British
> telecom) Voyager ADSL modem', and it has its own icon
> under dial up in network connection
> scott
>
> >-----Original Message-----
> >Hi Scott,
> >
> >You can ignore the 1394 Connection (this is your
> firewire connection, not your internet
> >connection). As for AOL broadband, your DSL modem may
> in fact be performing like a router,
> >do you know what model it is?
> >____________________________________________
> >Jonathan Kay
> >Windows MVP, Messenger
> >Associate Expert
> >http://www.microsoft.com/windowsxp/expertzone/
> >Messenger Resources - http://messenger.jonathankay.com
> >
> >"Scott Hatley" > wrote in message
> ...
> >> Hi Jonathan,
> >> Im using an ADSL modem from AOL broadband. Do you think
> >> this could be the problem?
> >> In 'network connections, LAN/high speed internet' the
> >> 1394 connection the address does start with 192.
> >> thanks for your help
> >> scott
> >>
> >> >-----Original Message-----
> >> >Greetings Scott,
> >> >
> >> >Since you've disabled both firewalls, if you're going
> >> through any type of router, it will
> >> >need to support Universal Plug and Play (UPnP) or have
> >> some type of built-in Messenger
> >> >support (which may be activated by putting your
> computer
> >> into the DMZ of the router). If it
> >> >does support UPnP, you'll also need to use MSN
> Messenger
> >> 5:
> >> >(http://messenger.msn.com) as it supports UPnP file
> >> transfer.
> >> >
> >> >Other then that, the only other thing that could
> >> possibly be effecting is if your ISP has
> >> >NAT'd (shared) your connection. You can check this by
> >> looking at your IP address -- click
> >> >Start, then All Programs, then Accessories, then
> >> Communications, then Network Connections.
> >> >Double-click your Internet connection, and choose the
> >> Support tab. If your IP address begins
> >> >with a 192, 172, or 10, you may be on a NAT'd
> connection
> >> (either from your ISP, or a router).
> >> >____________________________________________
> >> >Jonathan Kay
> >> >Windows MVP, Messenger
> >> >Associate Expert
> >> >http://www.microsoft.com/windowsxp/expertzone/
> >> >Messenger Resources - http://messenger.jonathankay.com
> >> >
> >> >"Scott Hatley" > wrote in
> message
> >> ...
> >> >> Hi, can anyone help me I keep getting the error
> >> message:
> >> >> "We could not send this file because the connection
> is
> >> >> blocked. Please contact your network administrator
> or
> >> >> Internet service provider; they may be able to
> enable
> >> >> file transfers"
> >> >> when I try so send a file using either Windows
> >> messenger
> >> >> or MSN messenger. Im using windows XP, and have
> tried
> >> >> disableing the windows firewall and Norton firewall.
> >> >> I'd be very greatful if anyone can help.
> >> >> Thanks, Scott
> >> >
> >> >
> >> >.
> >> >
> >
> >
> >.
> >

[Scott Hatley]

Hi Jonathan,
their already in the order:
Local area connection
1394 connection
remote access connections

from what you said that sounds ok. Im really lost on this
one. If its not the firewalls, or the modem what can it
be?

thanks for your continued help,
scott
>-----Original Message-----
>Hi Scott,
>
>Double-click the connection for it then, and look on the
support tab for the IP there,
>although from what I've read about the Voyager modems,
none of them have built-in NATs, nor
>do I think BT would NAT you.
>
>Another cause of this problem is if your connections are
in the wrong order. In Network
>Connections, Choose the Advanced menu, then Advanced
Settings, and use the arrow's in the
>first window to change the order to:
>
>Connections:
>Your Internet/Network Connection to the DSL modem
>Any other connections you have
>1394 Connection
>[Remote Access connections]
>
>After you've finished, click OK, and then reboot.
>____________________________________________
>Jonathan Kay
>Windows MVP, Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>"Scott Hatley" > wrote in message
...
>> Thanks for the reply Jonathan,
>> The modem AOL supplied me is called a 'BT (British
>> telecom) Voyager ADSL modem', and it has its own icon
>> under dial up in network connection
>> scott
>>
>> >-----Original Message-----
>> >Hi Scott,
>> >
>> >You can ignore the 1394 Connection (this is your
>> firewire connection, not your internet
>> >connection). As for AOL broadband, your DSL modem may
>> in fact be performing like a router,
>> >do you know what model it is?
>> >____________________________________________
>> >Jonathan Kay
>> >Windows MVP, Messenger
>> >Associate Expert
>> >http://www.microsoft.com/windowsxp/expertzone/
>> >Messenger Resources - http://messenger.jonathankay.com
>> >
>> >"Scott Hatley" > wrote in message
>> ...
>> >> Hi Jonathan,
>> >> Im using an ADSL modem from AOL broadband. Do you
think
>> >> this could be the problem?
>> >> In 'network connections, LAN/high speed internet'
the
>> >> 1394 connection the address does start with 192.
>> >> thanks for your help
>> >> scott
>> >>
>> >> >-----Original Message-----
>> >> >Greetings Scott,
>> >> >
>> >> >Since you've disabled both firewalls, if you're
going
>> >> through any type of router, it will
>> >> >need to support Universal Plug and Play (UPnP) or
have
>> >> some type of built-in Messenger
>> >> >support (which may be activated by putting your
>> computer
>> >> into the DMZ of the router). If it
>> >> >does support UPnP, you'll also need to use MSN
>> Messenger
>> >> 5:
>> >> >(http://messenger.msn.com) as it supports UPnP file
>> >> transfer.
>> >> >
>> >> >Other then that, the only other thing that could
>> >> possibly be effecting is if your ISP has
>> >> >NAT'd (shared) your connection. You can check
this by
>> >> looking at your IP address -- click
>> >> >Start, then All Programs, then Accessories, then
>> >> Communications, then Network Connections.
>> >> >Double-click your Internet connection, and choose
the
>> >> Support tab. If your IP address begins
>> >> >with a 192, 172, or 10, you may be on a NAT'd
>> connection
>> >> (either from your ISP, or a router).
>> >> >____________________________________________
>> >> >Jonathan Kay
>> >> >Windows MVP, Messenger
>> >> >Associate Expert
>> >> >http://www.microsoft.com/windowsxp/expertzone/
>> >> >Messenger Resources -
http://messenger.jonathankay.com
>> >> >
>> >> >"Scott Hatley" > wrote in
>> message
>> >> ...
>> >> >> Hi, can anyone help me I keep getting the error
>> >> message:
>> >> >> "We could not send this file because the
connection
>> is
>> >> >> blocked. Please contact your network
administrator
>> or
>> >> >> Internet service provider; they may be able to
>> enable
>> >> >> file transfers"
>> >> >> when I try so send a file using either Windows
>> >> messenger
>> >> >> or MSN messenger. Im using windows XP, and have
>> tried
>> >> >> disableing the windows firewall and Norton
firewall.
>> >> >> I'd be very greatful if anyone can help.
>> >> >> Thanks, Scott
>> >> >
>> >> >
>> >> >.
>> >> >
>> >
>> >
>> >.
>> >
>
>
>.
>

[Jonathan Kay [MVP]]

Hi Scott,

Odd, since I've never really dealt with AOL Broadband in the UK, if you e-mail me your
Passport, I'll contact you on Messenger and may be able to determine what the problem is.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Scott Hatley" > wrote in message
...
> Hi Jonathan,
> their already in the order:
> Local area connection
> 1394 connection
> remote access connections
>
> from what you said that sounds ok. Im really lost on this
> one. If its not the firewalls, or the modem what can it
> be?
>
> thanks for your continued help,
> scott
> >-----Original Message-----
> >Hi Scott,
> >
> >Double-click the connection for it then, and look on the
> support tab for the IP there,
> >although from what I've read about the Voyager modems,
> none of them have built-in NATs, nor
> >do I think BT would NAT you.
> >
> >Another cause of this problem is if your connections are
> in the wrong order. In Network
> >Connections, Choose the Advanced menu, then Advanced
> Settings, and use the arrow's in the
> >first window to change the order to:
> >
> >Connections:
> >Your Internet/Network Connection to the DSL modem
> >Any other connections you have
> >1394 Connection
> >[Remote Access connections]
> >
> >After you've finished, click OK, and then reboot.
> >____________________________________________
> >Jonathan Kay
> >Windows MVP, Messenger
> >Associate Expert
> >http://www.microsoft.com/windowsxp/expertzone/
> >Messenger Resources - http://messenger.jonathankay.com
> >
> >"Scott Hatley" > wrote in message
> ...
> >> Thanks for the reply Jonathan,
> >> The modem AOL supplied me is called a 'BT (British
> >> telecom) Voyager ADSL modem', and it has its own icon
> >> under dial up in network connection
> >> scott
> >>
> >> >-----Original Message-----
> >> >Hi Scott,
> >> >
> >> >You can ignore the 1394 Connection (this is your
> >> firewire connection, not your internet
> >> >connection). As for AOL broadband, your DSL modem may
> >> in fact be performing like a router,
> >> >do you know what model it is?
> >> >____________________________________________
> >> >Jonathan Kay
> >> >Windows MVP, Messenger
> >> >Associate Expert
> >> >http://www.microsoft.com/windowsxp/expertzone/
> >> >Messenger Resources - http://messenger.jonathankay.com
> >> >
> >> >"Scott Hatley" > wrote in message
> >> ...
> >> >> Hi Jonathan,
> >> >> Im using an ADSL modem from AOL broadband. Do you
> think
> >> >> this could be the problem?
> >> >> In 'network connections, LAN/high speed internet'
> the
> >> >> 1394 connection the address does start with 192.
> >> >> thanks for your help
> >> >> scott
> >> >>
> >> >> >-----Original Message-----
> >> >> >Greetings Scott,
> >> >> >
> >> >> >Since you've disabled both firewalls, if you're
> going
> >> >> through any type of router, it will
> >> >> >need to support Universal Plug and Play (UPnP) or
> have
> >> >> some type of built-in Messenger
> >> >> >support (which may be activated by putting your
> >> computer
> >> >> into the DMZ of the router). If it
> >> >> >does support UPnP, you'll also need to use MSN
> >> Messenger
> >> >> 5:
> >> >> >(http://messenger.msn.com) as it supports UPnP file
> >> >> transfer.
> >> >> >
> >> >> >Other then that, the only other thing that could
> >> >> possibly be effecting is if your ISP has
> >> >> >NAT'd (shared) your connection. You can check
> this by
> >> >> looking at your IP address -- click
> >> >> >Start, then All Programs, then Accessories, then
> >> >> Communications, then Network Connections.
> >> >> >Double-click your Internet connection, and choose
> the
> >> >> Support tab. If your IP address begins
> >> >> >with a 192, 172, or 10, you may be on a NAT'd
> >> connection
> >> >> (either from your ISP, or a router).
> >> >> >____________________________________________
> >> >> >Jonathan Kay
> >> >> >Windows MVP, Messenger
> >> >> >Associate Expert
> >> >> >http://www.microsoft.com/windowsxp/expertzone/
> >> >> >Messenger Resources -
> http://messenger.jonathankay.com
> >> >> >
> >> >> >"Scott Hatley" > wrote in
> >> message
> >> >> ...
> >> >> >> Hi, can anyone help me I keep getting the error
> >> >> message:
> >> >> >> "We could not send this file because the
> connection
> >> is
> >> >> >> blocked. Please contact your network
> administrator
> >> or
> >> >> >> Internet service provider; they may be able to
> >> enable
> >> >> >> file transfers"
> >> >> >> when I try so send a file using either Windows
> >> >> messenger
> >> >> >> or MSN messenger. Im using windows XP, and have
> >> tried
> >> >> >> disableing the windows firewall and Norton
> firewall.
> >> >> >> I'd be very greatful if anyone can help.
> >> >> >> Thanks, Scott
> >> >> >
> >> >> >
> >> >> >.
> >> >> >
> >> >
> >> >
> >> >.
> >> >
> >
> >
> >.
> >