disc not recognized in drive

[bill ash]

When a disc is in drive d: (dvd rom drive ) a message is displayed "please
insert a disc in drive d:". The e: cd r/w drive works fine. I'm using XP
pro. The device manager indicates the drive is working properly. Thanks.

[who me?]

The most likely cause is a failure in the laser electronics, or the loss of
a disk insert switch, both of which are internal to the drive and not
repairable. You most likely will have to replace the drive. The device
manager can only tell that the drive is powered and all connections
complete. It can not tell is the laser (mirrors and all) are aligned and
working nor can it tell if a small plastic switch lever is broken.

"bill ash" > wrote in message
...
> When a disc is in drive d: (dvd rom drive ) a message is displayed
"please
> insert a disc in drive d:". The e: cd r/w drive works fine. I'm using XP
> pro. The device manager indicates the drive is working properly. Thanks.
>
>

[bill ash]

"who me?" > wrote in message
...
> The most likely cause is a failure in the laser electronics, or the loss
of
> a disk insert switch, both of which are internal to the drive and not
> repairable. You most likely will have to replace the drive. The device
> manager can only tell that the drive is powered and all connections
> complete. It can not tell is the laser (mirrors and all) are aligned and
> working nor can it tell if a small plastic switch lever is broken.
>
> "bill ash" > wrote in message
> ...
> > When a disc is in drive d: (dvd rom drive ) a message is displayed
> "please
> > insert a disc in drive d:". The e: cd r/w drive works fine. I'm using
XP
> > pro. The device manager indicates the drive is working properly. Thanks.
> >
> >You may be right, except that about a week ago it worked until I shut the
computer down overnight. The next day I got the same error message, which
suggests a software glitch.
>
>

[Unknown]

Did you right click on the CD icon and check autoplay settings?
"bill ash" > wrote in message
...
>
> "who me?" > wrote in message
> ...
> > The most likely cause is a failure in the laser electronics, or the loss
> of
> > a disk insert switch, both of which are internal to the drive and not
> > repairable. You most likely will have to replace the drive. The
device
> > manager can only tell that the drive is powered and all connections
> > complete. It can not tell is the laser (mirrors and all) are aligned
and
> > working nor can it tell if a small plastic switch lever is broken.
> >
> > "bill ash" > wrote in message
> > ...
> > > When a disc is in drive d: (dvd rom drive ) a message is displayed
> > "please
> > > insert a disc in drive d:". The e: cd r/w drive works fine. I'm using
> XP
> > > pro. The device manager indicates the drive is working properly.
Thanks.
> > >
> > >You may be right, except that about a week ago it worked until I shut
the
> computer down overnight. The next day I got the same error message, which
> suggests a software glitch.
> >
> >
>
>

[Kelly]

Hi Bill,

HOW TO: Troubleshoot Issues That Occur When You Write Data to a CD-R or
CD-RW Optical Disc in Windows XP
http://support.microsoft.com/default.aspx?scid=KB;en-us;q324129

CD-R Drive or CD-RW Drive Is Not Recognized As a Recordable Device
http://support.microsoft.com/?kbid=316529

How to Troubleshoot Issues with Reading CD, CD-R, CD-RW, DVD
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q321641

Hardware Compatibility List
http://www.microsoft.com/hwdq/hcl/search.asp

--
All the Best,
Kelly

MS-MVP Win98/XP [AE-Windows® XP]
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_abc.htm
http://www.kellys-korner-xp.com/xp_tweaks.htm

Top 10 Frequently Asked Questions and Answers
http://www.kellys-korner-xp.com/top10faqs.htm


"bill ash" > wrote in message
...
> When a disc is in drive d: (dvd rom drive ) a message is displayed
"please
> insert a disc in drive d:". The e: cd r/w drive works fine. I'm using XP
> pro. The device manager indicates the drive is working properly. Thanks.
>
>