To Jonathan Kay

[Michael]

This is a repost of a previous question that I expected
Jonathan to reply to and didn't. I allowed Windows
Messenger to upgrade to version 4.7. Now when I click on
it to close, it doesn't close, it continues to run in the
background even though I've unchecked that option. I keep
finding it running in the task manager after I close it. I
don't what it running in the background. How do I fix this
without doing a system restore?

[Jonathan Kay [MVP]]

Greetings Michael,

Do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging scanning"
feature to Norton Antivirus 2003, which can conflict with Messenger and cause this behavior.
To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in the System
Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click Options, then
Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Michael" > wrote in message
...
> This is a repost of a previous question that I expected
> Jonathan to reply to and didn't. I allowed Windows
> Messenger to upgrade to version 4.7. Now when I click on
> it to close, it doesn't close, it continues to run in the
> background even though I've unchecked that option. I keep
> finding it running in the task manager after I close it. I
> don't what it running in the background. How do I fix this
> without doing a system restore?

[Michael]

Thanks for the quick reply. Yes, I do have Norton's AV
2003 installed. I'll uncheck that feature right away. I'm
a computer tech and only use windows messenger to do
remote assistance with so when I close it, I do want it to
close and not run in the back ground. Thanks again.
>-----Original Message-----
>Greetings Michael,
>
>Do you have Norton Antivirus 2003 installed? Norton added
a new "instant messaging scanning"
>feature to Norton Antivirus 2003, which can conflict with
Messenger and cause this behavior.
>To stop it, open Norton Antivirus (Right-click on the
Norton Antivirus icon in the System
>Tray/Notification Area (by the clock), choose 'Open
Norton Antivirus'), click Options, then
>Instant Messenger then uncheck MSN Instant Messenger and
click OK.
>____________________________________________
>Jonathan Kay
>Windows MVP, Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>"Michael" > wrote in message
...
>> This is a repost of a previous question that I expected
>> Jonathan to reply to and didn't. I allowed Windows
>> Messenger to upgrade to version 4.7. Now when I click on
>> it to close, it doesn't close, it continues to run in
the
>> background even though I've unchecked that option. I
keep
>> finding it running in the task manager after I close
it. I
>> don't what it running in the background. How do I fix
this
>> without doing a system restore?
>
>
>.
>

[Jonathan Kay [MVP]]

Hi Michael,

You're very welcome =).
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Michael" > wrote in message
...
> Thanks for the quick reply. Yes, I do have Norton's AV
> 2003 installed. I'll uncheck that feature right away. I'm
> a computer tech and only use windows messenger to do
> remote assistance with so when I close it, I do want it to
> close and not run in the back ground. Thanks again.
> >-----Original Message-----
> >Greetings Michael,
> >
> >Do you have Norton Antivirus 2003 installed? Norton added
> a new "instant messaging scanning"
> >feature to Norton Antivirus 2003, which can conflict with
> Messenger and cause this behavior.
> >To stop it, open Norton Antivirus (Right-click on the
> Norton Antivirus icon in the System
> >Tray/Notification Area (by the clock), choose 'Open
> Norton Antivirus'), click Options, then
> >Instant Messenger then uncheck MSN Instant Messenger and
> click OK.
> >____________________________________________
> >Jonathan Kay
> >Windows MVP, Messenger
> >Associate Expert
> >http://www.microsoft.com/windowsxp/expertzone/
> >Messenger Resources - http://messenger.jonathankay.com
> >
> >"Michael" > wrote in message
> ...
> >> This is a repost of a previous question that I expected
> >> Jonathan to reply to and didn't. I allowed Windows
> >> Messenger to upgrade to version 4.7. Now when I click on
> >> it to close, it doesn't close, it continues to run in
> the
> >> background even though I've unchecked that option. I
> keep
> >> finding it running in the task manager after I close
> it. I
> >> don't what it running in the background. How do I fix
> this
> >> without doing a system restore?
> >
> >
> >.
> >

[Michael]

Yeppers, that fixed it, thanks again. Good to go now.
>-----Original Message-----
>Greetings Michael,
>
>Do you have Norton Antivirus 2003 installed? Norton added
a new "instant messaging scanning"
>feature to Norton Antivirus 2003, which can conflict with
Messenger and cause this behavior.
>To stop it, open Norton Antivirus (Right-click on the
Norton Antivirus icon in the System
>Tray/Notification Area (by the clock), choose 'Open
Norton Antivirus'), click Options, then
>Instant Messenger then uncheck MSN Instant Messenger and
click OK.
>____________________________________________
>Jonathan Kay
>Windows MVP, Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>"Michael" > wrote in message
...
>> This is a repost of a previous question that I expected
>> Jonathan to reply to and didn't. I allowed Windows
>> Messenger to upgrade to version 4.7. Now when I click on
>> it to close, it doesn't close, it continues to run in
the
>> background even though I've unchecked that option. I
keep
>> finding it running in the task manager after I close
it. I
>> don't what it running in the background. How do I fix
this
>> without doing a system restore?
>
>
>.
>

[Jonathan Kay [MVP]]

Hi Michael,

Great =)
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Michael" > wrote in message
...
> Yeppers, that fixed it, thanks again. Good to go now.
> >-----Original Message-----
> >Greetings Michael,
> >
> >Do you have Norton Antivirus 2003 installed? Norton added
> a new "instant messaging scanning"
> >feature to Norton Antivirus 2003, which can conflict with
> Messenger and cause this behavior.
> >To stop it, open Norton Antivirus (Right-click on the
> Norton Antivirus icon in the System
> >Tray/Notification Area (by the clock), choose 'Open
> Norton Antivirus'), click Options, then
> >Instant Messenger then uncheck MSN Instant Messenger and
> click OK.
> >____________________________________________
> >Jonathan Kay
> >Windows MVP, Messenger
> >Associate Expert
> >http://www.microsoft.com/windowsxp/expertzone/
> >Messenger Resources - http://messenger.jonathankay.com
> >
> >"Michael" > wrote in message
> ...
> >> This is a repost of a previous question that I expected
> >> Jonathan to reply to and didn't. I allowed Windows
> >> Messenger to upgrade to version 4.7. Now when I click on
> >> it to close, it doesn't close, it continues to run in
> the
> >> background even though I've unchecked that option. I
> keep
> >> finding it running in the task manager after I close
> it. I
> >> don't what it running in the background. How do I fix
> this
> >> without doing a system restore?
> >
> >
> >.
> >