Re: Outlook express won't start

[Rick \Nutcase\ Rogers]

Hi,

To reinstall OE, right-click the msoe50.inf file in C:\Windows\inf and =
choose install.

--=20
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x - =
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone -
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"MXR" > wrote in message =
...
> I am running XP Pro and IE 6.0 w/sp1. My system locked up=20
> starting Outlook Express and when I rebooted, I am unable=20
> to start it at all. When you attempt to open OE, you=20
> receive the following error: "Outlook Express has=20
> encountered a problem and needs to close. We are sorry=20
> for the inconvenience." =20
>=20
> I cannot re-install IE 6.0 because it says that I have a=20
> newer version already on my computer. How do I re-install=20
> just OE or what do I need to do to get past this error=20
> without wiping my system?

[Kelly]

Hi,

What you are needing to do is change the IsInstalled setting via the
registry to enable the reinstall. More info:

To reinstall the same customized OE installation package a second time, run
this edit then reinstall:

Enable Reinstallation of IE or OE (Line 114)
http://www.kellys-korner-xp.com/xp_tweaks.htm

After running this edit, rename the CatRoot2 folder (Windows\CatRoot2) and
run the oe.inf (Windows\inf\MSOE50.INF).

How to Reinstall or Repair Outlook Express in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q318378

Another note: If you haven't done so already install the latest updates
listed here for IE/OE under why does OE crash?

Top 10 Frequently Asked Questions and Answers
http://www.kellys-korner-xp.com/top10faqs.htm

Or at least: Version 1173 of mshtml.dll. It can be downloaded from MS
here: http://tinyurl.com/80up


--
All the Best,
Kelly

MS-MVP Win98/XP [AE-Windows® XP]
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_abc.htm
http://www.kellys-korner-xp.com/xp_tweaks.htm

Top 10 Frequently Asked Questions and Answers
http://www.kellys-korner-xp.com/top10faqs.htm

"MXR" > wrote in message
...
> I am running XP Pro and IE 6.0 w/sp1. My system locked up
> starting Outlook Express and when I rebooted, I am unable
> to start it at all. When you attempt to open OE, you
> receive the following error: "Outlook Express has
> encountered a problem and needs to close. We are sorry
> for the inconvenience."
>
> I cannot re-install IE 6.0 because it says that I have a
> newer version already on my computer. How do I re-install
> just OE or what do I need to do to get past this error
> without wiping my system?