Problem with connection to MSN Messenger...

[Jean-Louis]

I usually use MSN Messenger with Windows XP, but, since 3 days, i have a problem
with it.

Messenger doesn't connect, and a few seconds after, a message appears: "you
can't connect to NET. Messenger Service, probably due to a problem with the
service or your Internet connection. Please, be sure you are connected to
Internet."

Of course, i'm connected, and i didn't change anything to my connection !

So, what can i do to solve this problem ? I tried Microsoft support, but it's to
complicated to get an answer !

Thanks to all for your future solutions....


Nota Bene : i tried also with Windows Messenger, but the problem is the same...
--
Ce message a ete poste via la plateforme Web club-Internet.fr
This message has been posted by the Web platform club-Internet.fr

http://forums.club-internet.fr/

[Jonathan Kay [MVP]]

Greetings Jean-Louis,

Are you able to log in to any of the
Passport sites (ex. http://www.passport.net, click the 'Sign In' at the top)?

If so, here are some suggestions you might want to try/check:
1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf, then try
signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet. You may need to
re/add Messenger to the allowed list of programs in your firewall if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"Jean-Louis" > wrote in message ...
>
> I usually use MSN Messenger with Windows XP, but, since 3 days, i have a problem
> with it.
>
> Messenger doesn't connect, and a few seconds after, a message appears: "you
> can't connect to NET. Messenger Service, probably due to a problem with the
> service or your Internet connection. Please, be sure you are connected to
> Internet."
>
> Of course, i'm connected, and i didn't change anything to my connection !
>
> So, what can i do to solve this problem ? I tried Microsoft support, but it's to
> complicated to get an answer !
>
> Thanks to all for your future solutions....
>
>
> Nota Bene : i tried also with Windows Messenger, but the problem is the same...
> --
> Ce message a ete poste via la plateforme Web club-Internet.fr
> This message has been posted by the Web platform club-Internet.fr
>
> http://forums.club-internet.fr/