fari
December 5th 03, 02:01 PM
Messenger doesn't connect, and a few seconds after, a
message appears: "you can't connect to NET. Messenger
Service, probably due to a problem with the service or
your Internet connection. Please, be sure you are
connected to Internet."
Of course, i'm connected, and i didn't change anything to
my connection !I can connect through another ID.So, what
can i do to solve this problem ? I tried Microsoft
support and all of ur segesstions (except the firewall
one i didnt understand how to do that)that are:
1. The date on your computer needs to be set properly --
double click the clock verify that the time and date are
set.
2. If your password information is not saved, verify
that you are typing it in with the correct case
(uppercase or lowercase).
3. Change your password @
http://memberservicesnet.passport.com/memberservice.srf,
then try signing in again.
4. If you use a firewall (like ZoneAlarm, Norton
Internet Security etc. ), it's possible that Messenger
doesn't have the correct rights to access the Internet.
You may need to re/add Messenger to the allowed list of
programs in your firewall if this is the case.
5. If you disabled your firewall in the past, it still
may be blocking Messenger -- try restarting it and see if
that helps the situation. You also might try ninstalling
an installed firewall, to verify that it isn't causing a
problem (even if it is disabled).
6. Check your IE Security settings -- open Internet
Explorer, click the Tools menu, then Internet Options,
then Advanced tab, scroll to the Security section, and
verify that "Check for server certificate revocation" is
unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
message appears: "you can't connect to NET. Messenger
Service, probably due to a problem with the service or
your Internet connection. Please, be sure you are
connected to Internet."
Of course, i'm connected, and i didn't change anything to
my connection !I can connect through another ID.So, what
can i do to solve this problem ? I tried Microsoft
support and all of ur segesstions (except the firewall
one i didnt understand how to do that)that are:
1. The date on your computer needs to be set properly --
double click the clock verify that the time and date are
set.
2. If your password information is not saved, verify
that you are typing it in with the correct case
(uppercase or lowercase).
3. Change your password @
http://memberservicesnet.passport.com/memberservice.srf,
then try signing in again.
4. If you use a firewall (like ZoneAlarm, Norton
Internet Security etc. ), it's possible that Messenger
doesn't have the correct rights to access the Internet.
You may need to re/add Messenger to the allowed list of
programs in your firewall if this is the case.
5. If you disabled your firewall in the past, it still
may be blocking Messenger -- try restarting it and see if
that helps the situation. You also might try ninstalling
an installed firewall, to verify that it isn't causing a
problem (even if it is disabled).
6. Check your IE Security settings -- open Internet
Explorer, click the Tools menu, then Internet Options,
then Advanced tab, scroll to the Security section, and
verify that "Check for server certificate revocation" is
unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.