Urgent Help !...Please... "Signing in .NET messenger service failed "

[A.P.]

I am XP user in a Small Business 2000 Network. Earlier i was using
latest MSN & AIM Messengers on Win98 systems fine without any problem.
But now i cannot connect to any of those or even the "Windows
Mesenger" when i got a new Xp machine.

I tried all the possible connections "Socks4-5 & http proxy" with the
right server parameters but nothing helped to connect. I am Getting "
Signing in .NET messenger service failed because the service could not
be found. Please make sure you are connected to internet" ,even though
i am able to surf internet without any problems.. & download files off
web .. All other users on Win98 are presently using the same
messengers without any problem.

PLease HELP...

Thanking you in advance,

AP

[Jonathan Kay [MVP]]

Greetings,

Are you able to log in to any of the
Passport sites (ex. http://www.passport.net, click the 'Sign In' at the top)?

If so, here are some suggestions you might want to try/check:
1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf, then try
signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet. You may need to
re/add Messenger to the allowed list of programs in your firewall if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"A.P." > wrote in message
om...
> I am XP user in a Small Business 2000 Network. Earlier i was using
> latest MSN & AIM Messengers on Win98 systems fine without any problem.
> But now i cannot connect to any of those or even the "Windows
> Mesenger" when i got a new Xp machine.
>
> I tried all the possible connections "Socks4-5 & http proxy" with the
> right server parameters but nothing helped to connect. I am Getting "
> Signing in .NET messenger service failed because the service could not
> be found. Please make sure you are connected to internet" ,even though
> i am able to surf internet without any problems.. & download files off
> web .. All other users on Win98 are presently using the same
> messengers without any problem.
>
> PLease HELP...
>
> Thanking you in advance,
>
> AP