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Gene C.
December 5th 03, 02:21 PM
Subject: Re: no longer able to sign into hotmail
From: "Gene C." > Sent: 6/4/2003
4:46:51 AM




I tried what you suggested and still i have no luck in
signing in.
Could you recommend other things to do?

>-----Original Message-----
>Greetings Gene,
>
>Firstly, verify that your computer's date and time has
been set correctly. To do so, just
>double-click the clock in the corner of the screen, and
verify that the day, month and year
>is set correctly.
>
>Then, if you haven't already, clear your Internet
Explorer cache and cookies -- open Internet
>Explorer, click the Tools menu, then Internet Options,
then click the Delete Files button,
>and when that's complete click the Delete Cookies
button. Then try accessing it again.
>
>If that doesn't work, click Start, then Run, and enter
the following:
>regsvr32 jscript.dll
>and click OK.
>Then, click Start again, then Run, and enter the
following:
>regsvr32 softpub.dll
>
>Then try going to Hotmail again.
>____________________________________________
>Jonathan Kay
>Windows MVP, Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>"Gene C." > wrote in message
...
>> I am unable to sign into hotmail anymore for some
unknown
>> reason. I run WinXP and have msn messenger, i can log
>> onto msn messenger and .net passport but not hotmail,
it
>> jst keeps reasking to enter a password and I do and it
>> keeps asking me. Now I am able to access hotmail
using a
>> different computer (my pc at work) but not my home pc.
>> Hotmail was working before now all of asudden it just
>> quit.
>>
>> I've tried reinstalling msn messenger and cahnging my
>> password in hotmail but those don't seem to work.
>>
>>
>> Thanking you in advance
>> Gene
>
>
>.
>
..

Jonathan Kay [MVP]
December 5th 03, 02:21 PM
Hi Gene,

Those are the main issues that could cause this problem. Are you able to sign into other
Passport sites, like http://www.passport.net (click the Sign In at the top)?
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"Gene C." > wrote in message
...
>
> Subject: Re: no longer able to sign into hotmail
> From: "Gene C." > Sent: 6/4/2003
> 4:46:51 AM
>
>
>
>
> I tried what you suggested and still i have no luck in
> signing in.
> Could you recommend other things to do?
>
> >-----Original Message-----
> >Greetings Gene,
> >
> >Firstly, verify that your computer's date and time has
> been set correctly. To do so, just
> >double-click the clock in the corner of the screen, and
> verify that the day, month and year
> >is set correctly.
> >
> >Then, if you haven't already, clear your Internet
> Explorer cache and cookies -- open Internet
> >Explorer, click the Tools menu, then Internet Options,
> then click the Delete Files button,
> >and when that's complete click the Delete Cookies
> button. Then try accessing it again.
> >
> >If that doesn't work, click Start, then Run, and enter
> the following:
> >regsvr32 jscript.dll
> >and click OK.
> >Then, click Start again, then Run, and enter the
> following:
> >regsvr32 softpub.dll
> >
> >Then try going to Hotmail again.
> >____________________________________________
> >Jonathan Kay
> >Windows MVP, Messenger
> >Associate Expert
> >http://www.microsoft.com/windowsxp/expertzone/
> >Messenger Resources - http://messenger.jonathankay.com
> >
> >"Gene C." > wrote in message
> ...
> >> I am unable to sign into hotmail anymore for some
> unknown
> >> reason. I run WinXP and have msn messenger, i can log
> >> onto msn messenger and .net passport but not hotmail,
> it
> >> jst keeps reasking to enter a password and I do and it
> >> keeps asking me. Now I am able to access hotmail
> using a
> >> different computer (my pc at work) but not my home pc.
> >> Hotmail was working before now all of asudden it just
> >> quit.
> >>
> >> I've tried reinstalling msn messenger and cahnging my
> >> password in hotmail but those don't seem to work.
> >>
> >>
> >> Thanking you in advance
> >> Gene
> >
> >
> >.
> >
> .
>
>

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