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laceycat
December 5th 03, 02:21 PM
When I've gone to sign into Messenger previously, it used
to go through the "signing in" process, now when I click
on the icon at the top, the contact list comes up
automatically suggesting its auto signed in as soon as
the net is connected. Outlook Express doesn't have the
box to check/uncheck for Messenger, Messenger itself has
been configured to start when I click on it.. When I
signout then immediatly sign back in, the "signing in"
process is normal in that it takes a few seconds. What
else can be affecting how its auto starting?
Jonathan Kay [MVP]
December 5th 03, 02:23 PM
Greetings Laceycat,
Do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging scanning"
feature to Norton Antivirus 2003, which can conflict with Messenger and cause this behavior.
To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in the System
Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click Options, then
Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
"laceycat" > wrote in message
...
> When I've gone to sign into Messenger previously, it used
> to go through the "signing in" process, now when I click
> on the icon at the top, the contact list comes up
> automatically suggesting its auto signed in as soon as
> the net is connected. Outlook Express doesn't have the
> box to check/uncheck for Messenger, Messenger itself has
> been configured to start when I click on it.. When I
> signout then immediatly sign back in, the "signing in"
> process is normal in that it takes a few seconds. What
> else can be affecting how its auto starting?
>
laceycat
December 5th 03, 02:24 PM
Aahh right! Yes I do have Norton Anti Virus 2003 and
will uncheck that box. Thanks for that tip! I forgot to
say that the green icon for Messenger wasn't even
appearing on the System Tray which was adding to the
puzzle. I also have AIM but haven't had any probs with
it at all, must just be MSN/Messenger. Will this
conflict be resolved or is it an NAV issue?
>-----Original Message-----
>Greetings Laceycat,
>
>Do you have Norton Antivirus 2003 installed? Norton
added a new "instant messaging scanning"
>feature to Norton Antivirus 2003, which can conflict
with Messenger and cause this behavior.
>To stop it, open Norton Antivirus (Right-click on the
Norton Antivirus icon in the System
>Tray/Notification Area (by the clock), choose 'Open
Norton Antivirus'), click Options, then
>Instant Messenger then uncheck MSN Instant Messenger and
click OK.
>____________________________________________
>Jonathan Kay
>Windows MVP, Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>
>"laceycat" > wrote in message
...
>> When I've gone to sign into Messenger previously, it
used
>> to go through the "signing in" process, now when I
click
>> on the icon at the top, the contact list comes up
>> automatically suggesting its auto signed in as soon as
>> the net is connected. Outlook Express doesn't have the
>> box to check/uncheck for Messenger, Messenger itself
has
>> been configured to start when I click on it.. When I
>> signout then immediatly sign back in, the "signing in"
>> process is normal in that it takes a few seconds. What
>> else can be affecting how its auto starting?
>>
>
>
>.
>
Jonathan Kay [MVP]
December 5th 03, 02:26 PM
Hi Laceycat,
The issue is that Norton is making use of the (Windows) Messenger API (that is, the
programming interface between Messenger and other applications). When Norton uses the
Messenger API, it automatically starts Messenger and signs in (as well as preventing it from
closing and various other issues). It's really hard to put blame on this one, simply because
both sides could be at fault.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
"laceycat" > wrote in message
...
> Aahh right! Yes I do have Norton Anti Virus 2003 and
> will uncheck that box. Thanks for that tip! I forgot to
> say that the green icon for Messenger wasn't even
> appearing on the System Tray which was adding to the
> puzzle. I also have AIM but haven't had any probs with
> it at all, must just be MSN/Messenger. Will this
> conflict be resolved or is it an NAV issue?
>
> >-----Original Message-----
> >Greetings Laceycat,
> >
> >Do you have Norton Antivirus 2003 installed? Norton
> added a new "instant messaging scanning"
> >feature to Norton Antivirus 2003, which can conflict
> with Messenger and cause this behavior.
> >To stop it, open Norton Antivirus (Right-click on the
> Norton Antivirus icon in the System
> >Tray/Notification Area (by the clock), choose 'Open
> Norton Antivirus'), click Options, then
> >Instant Messenger then uncheck MSN Instant Messenger and
> click OK.
> >____________________________________________
> >Jonathan Kay
> >Windows MVP, Messenger
> >Associate Expert
> >http://www.microsoft.com/windowsxp/expertzone/
> >Messenger Resources - http://messenger.jonathankay.com
> >
> >
> >"laceycat" > wrote in message
> ...
> >> When I've gone to sign into Messenger previously, it
> used
> >> to go through the "signing in" process, now when I
> click
> >> on the icon at the top, the contact list comes up
> >> automatically suggesting its auto signed in as soon as
> >> the net is connected. Outlook Express doesn't have the
> >> box to check/uncheck for Messenger, Messenger itself
> has
> >> been configured to start when I click on it.. When I
> >> signout then immediatly sign back in, the "signing in"
> >> process is normal in that it takes a few seconds. What
> >> else can be affecting how its auto starting?
> >>
> >
> >
> >.
> >
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