Exit Failure in Windows Messenger

[Rich]

I use Windows Messenger. However, there are times when I'd
like to exit the program. When I right-click the icon in
my system tray and select "exit" I get a message telling
me that there are other applications using features
provided by Messenger. That I must close these
applications before I can exit. And, that these programs
include Outlook, Outlook Express, MSN Explorer, and
Internet Explorer. None of these programs are running,
however. This is also a fairly new development, and I
suspect that Window's Automatic Updating has something to
do with it. I can force Messenger to close
using "Ctrl"+"Alt"+"Delete", however I'd rather not rely
on this method. Hopefully someone can tell me how to fix
Messenger so it will exit on command.

[Jonathan Kay [MVP]]

Greetings Rich,

Do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging scanning"
feature to Norton Antivirus 2003, which can conflict with Messenger and cause this behavior.
To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in the System
Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click Options, then
Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Rich" > wrote in message ...
> I use Windows Messenger. However, there are times when I'd
> like to exit the program. When I right-click the icon in
> my system tray and select "exit" I get a message telling
> me that there are other applications using features
> provided by Messenger. That I must close these
> applications before I can exit. And, that these programs
> include Outlook, Outlook Express, MSN Explorer, and
> Internet Explorer. None of these programs are running,
> however. This is also a fairly new development, and I
> suspect that Window's Automatic Updating has something to
> do with it. I can force Messenger to close
> using "Ctrl"+"Alt"+"Delete", however I'd rather not rely
> on this method. Hopefully someone can tell me how to fix
> Messenger so it will exit on command.

[Ankit Shah]

You are the man Johnathan. I have been trying to tackal
this problems for months. I am happy you can assist me.
Just wanted to take the time to say thank you for your
support.

Ankit Shah

>-----Original Message-----
>Greetings Rich,
>
>Do you have Norton Antivirus 2003 installed? Norton
added a new "instant messaging scanning"
>feature to Norton Antivirus 2003, which can conflict
with Messenger and cause this behavior.
>To stop it, open Norton Antivirus (Right-click on the
Norton Antivirus icon in the System
>Tray/Notification Area (by the clock), choose 'Open
Norton Antivirus'), click Options, then
>Instant Messenger then uncheck MSN Instant Messenger and
click OK.
>____________________________________________
>Jonathan Kay
>Windows MVP, Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>"Rich" > wrote in message
...
>> I use Windows Messenger. However, there are times when
I'd
>> like to exit the program. When I right-click the icon
in
>> my system tray and select "exit" I get a message
telling
>> me that there are other applications using features
>> provided by Messenger. That I must close these
>> applications before I can exit. And, that these
programs
>> include Outlook, Outlook Express, MSN Explorer, and
>> Internet Explorer. None of these programs are running,
>> however. This is also a fairly new development, and I
>> suspect that Window's Automatic Updating has something
to
>> do with it. I can force Messenger to close
>> using "Ctrl"+"Alt"+"Delete", however I'd rather not
rely
>> on this method. Hopefully someone can tell me how to
fix
>> Messenger so it will exit on command.
>
>
>.
>

[Jonathan Kay [MVP]]

Hi Ankit,

You're very welcome =).
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Ankit Shah" > wrote in message
...
> You are the man Johnathan. I have been trying to tackal
> this problems for months. I am happy you can assist me.
> Just wanted to take the time to say thank you for your
> support.
>
> Ankit Shah
>
> >-----Original Message-----
> >Greetings Rich,
> >
> >Do you have Norton Antivirus 2003 installed? Norton
> added a new "instant messaging scanning"
> >feature to Norton Antivirus 2003, which can conflict
> with Messenger and cause this behavior.
> >To stop it, open Norton Antivirus (Right-click on the
> Norton Antivirus icon in the System
> >Tray/Notification Area (by the clock), choose 'Open
> Norton Antivirus'), click Options, then
> >Instant Messenger then uncheck MSN Instant Messenger and
> click OK.
> >____________________________________________
> >Jonathan Kay
> >Windows MVP, Messenger
> >Associate Expert
> >http://www.microsoft.com/windowsxp/expertzone/
> >Messenger Resources - http://messenger.jonathankay.com
> >
> >"Rich" > wrote in message
> ...
> >> I use Windows Messenger. However, there are times when
> I'd
> >> like to exit the program. When I right-click the icon
> in
> >> my system tray and select "exit" I get a message
> telling
> >> me that there are other applications using features
> >> provided by Messenger. That I must close these
> >> applications before I can exit. And, that these
> programs
> >> include Outlook, Outlook Express, MSN Explorer, and
> >> Internet Explorer. None of these programs are running,
> >> however. This is also a fairly new development, and I
> >> suspect that Window's Automatic Updating has something
> to
> >> do with it. I can force Messenger to close
> >> using "Ctrl"+"Alt"+"Delete", however I'd rather not
> rely
> >> on this method. Hopefully someone can tell me how to
> fix
> >> Messenger so it will exit on command.
> >
> >
> >.
> >