View Full Version : Can't sign into messenger!!!
Dave
December 5th 03, 02:24 PM
Same problem as below for about a week now I have not
been able to sign in to messenger - IS THERE A PROBLEM
THAT ANYONE KNOWS ABOUT????
Jonathan Kay [MVP]
December 5th 03, 02:25 PM
Greetings Dave,
There is no specific problem. Are you able to log in to any of the
Passport sites (ex. http://www.passport.net, click the 'Sign In' at the top)?
If so, here are some suggestions you might want to try/check:
1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf, then try
signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet. You may need to
re/add Messenger to the allowed list of programs in your firewall if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
"Dave" > wrote in message
...
> Same problem as below for about a week now I have not
> been able to sign in to messenger - IS THERE A PROBLEM
> THAT ANYONE KNOWS ABOUT????
Dave
December 5th 03, 02:27 PM
Jonathan,
Tahnx for your help - it workedf, I redid my password(
the same one I hade before) and bingo - I am in there!!!
Your a star!
Cheers Dave
>-----Original Message-----
>Greetings Dave,
>
>There is no specific problem. Are you able to log in to
any of the
>Passport sites (ex. http://www.passport.net, click
the 'Sign In' at the top)?
>
>If so, here are some suggestions you might want to
try/check:
>1. The date on your computer needs to be set properly --
double click the clock verify that
>the time and date are set.
>2. If your password information is not saved, verify
that you are typing it in with the
>correct case (uppercase or lowercase).
>3. Change your password @
http://memberservicesnet.passport.com/memberservice.srf,
then try
>signing in again.
>4. If you use a firewall (like ZoneAlarm, Norton
Internet Security etc. ), it's possible
>that Messenger doesn't have the correct rights to access
the Internet. You may need to
>re/add Messenger to the allowed list of programs in your
firewall if this is the case.
>5. If you disabled your firewall in the past, it still
may be blocking Messenger -- try
>restarting it and see if that helps the situation. You
also might try uninstalling an
>installed firewall, to verify that it isn't causing a
problem (even if it is disabled).
>6. Check your IE Security settings -- open Internet
Explorer, click the Tools menu, then
>Internet Options, then Advanced tab, scroll to the
Security section, and verify that "Check
>for server certificate revocation" is unchecked. Also
verify that 'Use SSL 2.0' and Use SSL
>3.0' is checked, then click OK.
>____________________________________________
>Jonathan Kay
>Windows MVP, Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>"Dave" > wrote in message
...
>> Same problem as below for about a week now I have not
>> been able to sign in to messenger - IS THERE A PROBLEM
>> THAT ANYONE KNOWS ABOUT????
>
>
>.
>
Jonathan Kay [MVP]
December 5th 03, 02:27 PM
Hi Dave,
Glad to hear it =).
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
"Dave" > wrote in message
...
> Jonathan,
>
> Tahnx for your help - it workedf, I redid my password(
> the same one I hade before) and bingo - I am in there!!!
>
>
> Your a star!
>
> Cheers Dave
>
> >-----Original Message-----
> >Greetings Dave,
> >
> >There is no specific problem. Are you able to log in to
> any of the
> >Passport sites (ex. http://www.passport.net, click
> the 'Sign In' at the top)?
> >
> >If so, here are some suggestions you might want to
> try/check:
> >1. The date on your computer needs to be set properly --
> double click the clock verify that
> >the time and date are set.
> >2. If your password information is not saved, verify
> that you are typing it in with the
> >correct case (uppercase or lowercase).
> >3. Change your password @
> http://memberservicesnet.passport.com/memberservice.srf,
> then try
> >signing in again.
> >4. If you use a firewall (like ZoneAlarm, Norton
> Internet Security etc. ), it's possible
> >that Messenger doesn't have the correct rights to access
> the Internet. You may need to
> >re/add Messenger to the allowed list of programs in your
> firewall if this is the case.
> >5. If you disabled your firewall in the past, it still
> may be blocking Messenger -- try
> >restarting it and see if that helps the situation. You
> also might try uninstalling an
> >installed firewall, to verify that it isn't causing a
> problem (even if it is disabled).
> >6. Check your IE Security settings -- open Internet
> Explorer, click the Tools menu, then
> >Internet Options, then Advanced tab, scroll to the
> Security section, and verify that "Check
> >for server certificate revocation" is unchecked. Also
> verify that 'Use SSL 2.0' and Use SSL
> >3.0' is checked, then click OK.
> >____________________________________________
> >Jonathan Kay
> >Windows MVP, Messenger
> >Associate Expert
> >http://www.microsoft.com/windowsxp/expertzone/
> >Messenger Resources - http://messenger.jonathankay.com
> >
> >"Dave" > wrote in message
> ...
> >> Same problem as below for about a week now I have not
> >> been able to sign in to messenger - IS THERE A PROBLEM
> >> THAT ANYONE KNOWS ABOUT????
> >
> >
> >.
> >
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