SYSTEM HAS RECOVERED FROM A FATAL ERROR

[Lori]

I am helping a friend fix his computer, with some
technical experience I have on XP. Ok he has a laptop and
the computer didn't come with any disc's and I am looking
at having to reformat the computer without any original
disc's, I know I can download it from the computer but
there is no internet connection on that computer.

Anyway the error is error SYSTEM HAS RECOVERED FROM A
FATAL ERROR, how do I fix this. Is there anyway to fix it
without the disc's and doing a full reformat, that is what
I am thinking that is going to have to be done. This error
occurred the first day that he got the computer also.

Do you also think that maybe I can run a thorough scan
disk on this computer and fix errors and see if maybe that
will also fix the problem and also do some basic
maintenance and see if that will fix the problem. Or
should he just take it back to office depot and see if
they will give him another one, which I doubt.

Thanks, Lori

[Julie Carrigon]

"Lori" > wrote in message
...
> I am helping a friend fix his computer, with some
> technical experience I have on XP. Ok he has a laptop and
> the computer didn't come with any disc's and I am looking
> at having to reformat the computer without any original
> disc's, I know I can download it from the computer but
> there is no internet connection on that computer.
>
> Anyway the error is error SYSTEM HAS RECOVERED FROM A
> FATAL ERROR, how do I fix this. Is there anyway to fix it
> without the disc's and doing a full reformat, that is what
> I am thinking that is going to have to be done. This error
> occurred the first day that he got the computer also.
>
> Do you also think that maybe I can run a thorough scan
> disk on this computer and fix errors and see if maybe that
> will also fix the problem and also do some basic
> maintenance and see if that will fix the problem. Or
> should he just take it back to office depot and see if
> they will give him another one, which I doubt.
>
> Thanks, Lori

I have some experience with this. You can try resetting the pc's swap file
in virtual memory. Sometimes the file gets corrupted and then you get that
error. Here's how to reset that file:
use the following steps to delete the Minidump files and reset the
Pagefile.sys file.

1.. Delete the Minidump files.

a.. From the Start menu, click My Computer.
b.. In the My Computer window, double-click Local Drive (C:).
c.. In the Local Disk C: window, double-click the Windows or WINNT
folder, depending on how Windows XP was installed. If Windows XP was
installed from a CD, the folder is called Windows. If it is a factory
installation of Windows XP, it is called WINNT.
Note: If a These files are hidden window opens, click Show the contents
of this folder.


d.. In the Windows or WINNT window, select the Minidump folder.
e.. Click to select each file found in the Minidump folder, and then on
the File menu, click Delete.
f.. In the Confirm Folder Delete dialog box, click Yes.
g.. Close the Minidump window.

2.. Reset the Pagefile.sys file.

a.. Open Control Panel.

a.. From the Windows XP default Start menu, click Control Panel.
b.. From the classic Start menu, point to Settings, and then click
Control Panel.

b.. In Control Panel, open System.

a.. If the computer is in Category View, click Performance and
Maintenance, and then click the System icon.
b.. If the computer is in Classic View, double-click System.

c.. In the System Properties dialog box, click the Advanced tab. In the
Performance area, click Settings.
d.. In the Performance Options dialog box, click the Advanced tab. In
the Virtual Memory area, click Change.
e.. In the Virtual Memory dialog box, write down the Initial size (MB)
and the Maximum size (MB). After you are finished, click to select No paging
file, click Set, and then click OK.
f.. In the System Control Panel Applet dialog box, click OK.
g.. In the Performance Options dialog box, click OK.
h.. In the System Properties dialog box, click OK.
i.. Shut down Windows and restart the computer.
j.. When the computer restarts, open Control Panel.

a.. From the Windows XP default Start menu, click Control Panel.
b.. From the classic Start menu, point to Settings, and then click
Control Panel.

k.. In Control Panel, open System.

a.. If the computer is in Category View, click Performance and
Maintenance, and then click the System icon.
b.. If the computer is in Classic View, double-click System.

l.. In the System Properties dialog box, click the Advanced tab. In the
Performance area, click Settings.
m.. In the Performance Options dialog box, click the Advanced tab. In
the Virtual Memory area, click Change.
n.. In the Virtual Memory dialog box, type the Initial size (MB) and the
Maximum size (MB) that was written down in step e. After you are finished,
click Set, and then click OK.
o.. In the System Control Panel Applet dialog box, click OK.
p.. In the Performance Options dialog box, click OK.
q.. In the System Properties dialog box, click OK.
r.. Shut down Windows and restart the computer.
This should fix that error. If it doesn't. Get a reg cleaner program and
run it to check for reg errors.

Carrigon
--
http://carrigon.proboards15.com/index.cgi
http://pop.suscom.net/~carrigon/tips.html
Carrigon's Sims Tips, Tricks, Cheats
<(©¿©)> @>---

[Amethyst]

Julie Carrigon wrote:
> "Lori" > wrote in message
> ...
>> I am helping a friend fix his computer, with some
>> technical experience I have on XP. Ok he has a laptop and
>> the computer didn't come with any disc's and I am looking
>> at having to reformat the computer without any original
>> disc's, I know I can download it from the computer but
>> there is no internet connection on that computer.
>>
>> Anyway the error is error SYSTEM HAS RECOVERED FROM A
>> FATAL ERROR, how do I fix this. Is there anyway to fix it
>> without the disc's and doing a full reformat, that is what
>> I am thinking that is going to have to be done. This error
>> occurred the first day that he got the computer also.
>>
>> Do you also think that maybe I can run a thorough scan
>> disk on this computer and fix errors and see if maybe that
>> will also fix the problem and also do some basic
>> maintenance and see if that will fix the problem. Or
>> should he just take it back to office depot and see if
>> they will give him another one, which I doubt.
>>
>> Thanks, Lori
>
> I have some experience with this. You can try resetting the pc's swap
file
> in virtual memory. Sometimes the file gets corrupted and then you get
that
> error. Here's how to reset that file:
> use the following steps to delete the Minidump files and reset the
> Pagefile.sys file.
>
> 1.. Delete the Minidump files.
>
> a.. From the Start menu, click My Computer.
> b.. In the My Computer window, double-click Local Drive (C:).
> c.. In the Local Disk C: window, double-click the Windows or WINNT
> folder, depending on how Windows XP was installed. If Windows XP was
> installed from a CD, the folder is called Windows. If it is a factory
> installation of Windows XP, it is called WINNT.
> Note: If a These files are hidden window opens, click Show the
contents
> of this folder.
>
>
> d.. In the Windows or WINNT window, select the Minidump folder.
> e.. Click to select each file found in the Minidump folder, and then
on
> the File menu, click Delete.
> f.. In the Confirm Folder Delete dialog box, click Yes.
> g.. Close the Minidump window.
>
> 2.. Reset the Pagefile.sys file.
>
> a.. Open Control Panel.
>
> a.. From the Windows XP default Start menu, click Control Panel.
> b.. From the classic Start menu, point to Settings, and then click
> Control Panel.
>
> b.. In Control Panel, open System.
>
> a.. If the computer is in Category View, click Performance and
> Maintenance, and then click the System icon.
> b.. If the computer is in Classic View, double-click System.
>
> c.. In the System Properties dialog box, click the Advanced tab. In
the
> Performance area, click Settings.
> d.. In the Performance Options dialog box, click the Advanced tab. In
> the Virtual Memory area, click Change.
> e.. In the Virtual Memory dialog box, write down the Initial size (MB)
> and the Maximum size (MB). After you are finished, click to select No
paging
> file, click Set, and then click OK.
> f.. In the System Control Panel Applet dialog box, click OK.
> g.. In the Performance Options dialog box, click OK.
> h.. In the System Properties dialog box, click OK.
> i.. Shut down Windows and restart the computer.
> j.. When the computer restarts, open Control Panel.
>
> a.. From the Windows XP default Start menu, click Control Panel.
> b.. From the classic Start menu, point to Settings, and then click
> Control Panel.
>
> k.. In Control Panel, open System.
>
> a.. If the computer is in Category View, click Performance and
> Maintenance, and then click the System icon.
> b.. If the computer is in Classic View, double-click System.
>
> l.. In the System Properties dialog box, click the Advanced tab. In
the
> Performance area, click Settings.
> m.. In the Performance Options dialog box, click the Advanced tab. In
> the Virtual Memory area, click Change.
> n.. In the Virtual Memory dialog box, type the Initial size (MB) and
the
> Maximum size (MB) that was written down in step e. After you are finished,
> click Set, and then click OK.
> o.. In the System Control Panel Applet dialog box, click OK.
> p.. In the Performance Options dialog box, click OK.
> q.. In the System Properties dialog box, click OK.
> r.. Shut down Windows and restart the computer.
> This should fix that error. If it doesn't. Get a reg cleaner program and
> run it to check for reg errors.
>
> Carrigon

Well hello there! Fancy seeing you around these parts! ;o) What you're
recommending to the OP is not to be recommended. That error is just a
generic one, and is completely meaningless. You're overlooking the fact that
he doesn't know what the error is and the best way to find out is to right
click 'My Computer' and select the Advanced tab. You then need to click the
'Settings' button under 'Startup and Recovery' and take the check mark out
of 'Automatically restart'. The next time the system crashes, a BSOD will be
generated rather than the system simply restarting. It is the information on
this screen that will tell us what the problem is and I rather suspect, it's
'IRQL_NOT_LESS_OR_EQUAL' which indicates a driver problem (very often,
though not exclusively, a graphics driver issue). The underlying error that
you probably received was 'BAD_POOL_CALLER' in which case, yes, that may
very well have helped, but it isn't a good idea to second guess an
underlying error, as the 'serious error' could mean anything.

I'm not getting at you simply pointing out that, whilst that may have helped
you, it's 90% certain it won't help him because the underlying error could
very well be different.

Cass

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[L Beck]

Was this computer purchased new or used? Either way, the system discs
should be with it. If they are not, you need to go back to the seller and
get them. With XP they go with the computer, NOT with the person, as in
previous Windows versions.


"Lori" > wrote in message
...
> I am helping a friend fix his computer, with some
> technical experience I have on XP. Ok he has a laptop and
> the computer didn't come with any disc's and I am looking
> at having to reformat the computer without any original
> disc's, I know I can download it from the computer but
> there is no internet connection on that computer.
>
> Anyway the error is error SYSTEM HAS RECOVERED FROM A
> FATAL ERROR, how do I fix this. Is there anyway to fix it
> without the disc's and doing a full reformat, that is what
> I am thinking that is going to have to be done. This error
> occurred the first day that he got the computer also.
>
> Do you also think that maybe I can run a thorough scan
> disk on this computer and fix errors and see if maybe that
> will also fix the problem and also do some basic
> maintenance and see if that will fix the problem. Or
> should he just take it back to office depot and see if
> they will give him another one, which I doubt.
>
> Thanks, Lori

[Johnny]

I think if you bought the laptop with this problem then whomever
you bought it from should fix it for you or direct you to who can fix
it as part of the warranty/support agreement.
You paid some good money for it I am sure and at a minimum they
should provide you with a stable configuration. Most vendors today do
not ship an straight Windows XP CDROM with a desktop or a laptop-all
you get is the product key (typically a sticker on the PC case or
bottom of a laptop) because it is an OEM license that the vendor has
purchased not a retail license.
But the laptop should have come with some kind of disaster
recovery CDs in the event that something like this happened, so you
could restore it from a hidden partition on the drive-BUT wait until
you talk with someone before you do anything.
John




On Mon, 26 May 2003 22:18:56 -0700, "Lori" >
wrote:

>I am helping a friend fix his computer, with some
>technical experience I have on XP. Ok he has a laptop and
>the computer didn't come with any disc's and I am looking
>at having to reformat the computer without any original
>disc's, I know I can download it from the computer but
>there is no internet connection on that computer.
>
>Anyway the error is error SYSTEM HAS RECOVERED FROM A
>FATAL ERROR, how do I fix this. Is there anyway to fix it
>without the disc's and doing a full reformat, that is what
>I am thinking that is going to have to be done. This error
>occurred the first day that he got the computer also.
>
>Do you also think that maybe I can run a thorough scan
>disk on this computer and fix errors and see if maybe that
>will also fix the problem and also do some basic
>maintenance and see if that will fix the problem. Or
>should he just take it back to office depot and see if
>they will give him another one, which I doubt.
>
>Thanks, Lori