Voice and Video only One-Way

[Steve Kemp]

Hopefully someone has a cure for this....

The voice and video conversations between myself and "some" computers is
one-way. Specfically between myself and one WinXP computer I can have full
voice and video converations. Between myself and a 2nd WinXP computer I can
hear and see them, they can't me. This problem has not always been there. It
showed up sometime in that last month or so. I wish I knew exactly when so
that I could track it down to a specific change in the system.

First of all I am using Windows Messenger for Exchange 4.7 on our LAN. The
LAN is behind a router (obviously :-) ) All computers in question are
completely up-to-date as far as Service Packs and MS critical updates.

I have tried a complete uninstall of Windows Messenger on my computer (using
the 'RunDll32 advpack.dll,LaunchINFSection
%windir%\INF\msmsgs.inf,BLC.Remove' command). Then reinstall. One
interesting thing in my system. I cannot "exit" Messenger. It always
complains about other applications "using features provided my Windows
Messenger".

Any ideas? I have tried the Knowledge Base to no avail.

Steve Kemp

[John Holmes [MSFT]]

Are both machines on your LAN or is one external to your network?

--
John Holmes
Developer, MSN Messenger

This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send e-mail directly to this alias. This alias is for
newsgroup purposes only.


"Steve Kemp" > wrote in message
...
> Hopefully someone has a cure for this....
>
> The voice and video conversations between myself and "some" computers is
> one-way. Specfically between myself and one WinXP computer I can have full
> voice and video converations. Between myself and a 2nd WinXP computer I
can
> hear and see them, they can't me. This problem has not always been there.
It
> showed up sometime in that last month or so. I wish I knew exactly when so
> that I could track it down to a specific change in the system.
>
> First of all I am using Windows Messenger for Exchange 4.7 on our LAN. The
> LAN is behind a router (obviously :-) ) All computers in question are
> completely up-to-date as far as Service Packs and MS critical updates.
>
> I have tried a complete uninstall of Windows Messenger on my computer
(using
> the 'RunDll32 advpack.dll,LaunchINFSection
> %windir%\INF\msmsgs.inf,BLC.Remove' command). Then reinstall. One
> interesting thing in my system. I cannot "exit" Messenger. It always
> complains about other applications "using features provided my Windows
> Messenger".
>
> Any ideas? I have tried the Knowledge Base to no avail.
>
> Steve Kemp
>
>
>
>
>
>

[Steve Kemp]

Yes, all are behind the LAN.

"John Holmes [MSFT]" > wrote in message
...
> Are both machines on your LAN or is one external to your network?
>
> --
> John Holmes
> Developer, MSN Messenger
>
> This posting is provided "AS IS" with no warranties, and confers no
rights.
> Please do not send e-mail directly to this alias. This alias is for
> newsgroup purposes only.
>
>
> "Steve Kemp" > wrote in message
> ...
> > Hopefully someone has a cure for this....
> >
> > The voice and video conversations between myself and "some" computers is
> > one-way. Specfically between myself and one WinXP computer I can have
full
> > voice and video converations. Between myself and a 2nd WinXP computer I
> can
> > hear and see them, they can't me. This problem has not always been
there.
> It
> > showed up sometime in that last month or so. I wish I knew exactly when
so
> > that I could track it down to a specific change in the system.
> >
> > First of all I am using Windows Messenger for Exchange 4.7 on our LAN.
The
> > LAN is behind a router (obviously :-) ) All computers in question are
> > completely up-to-date as far as Service Packs and MS critical updates.
> >
> > I have tried a complete uninstall of Windows Messenger on my computer
> (using
> > the 'RunDll32 advpack.dll,LaunchINFSection
> > %windir%\INF\msmsgs.inf,BLC.Remove' command). Then reinstall. One
> > interesting thing in my system. I cannot "exit" Messenger. It always
> > complains about other applications "using features provided my Windows
> > Messenger".
> >
> > Any ideas? I have tried the Knowledge Base to no avail.
> >
> > Steve Kemp
> >
> >
> >
> >
> >
> >
>
>

[Steve Kemp]

> Yes, all are behind the LAN.

Actually let me elaborate. I first noticed the problem with a computer that
was physically external to the LAN, howveer was connected by VPN, making it
vitually on the LAN. However, I was suspicious that the VPN was not the
problem. So then I tested on several computers that were physically on the
LAN (all WinXP with all updates) and found some that worked and some that
didn't. So I think I've eliminated the VPN as the problem.

I noticed another thread in the newsgroup has started regarding this
problem. Same symtoms, it used to work and now it doesn't. Perhaps a recent
update caused the problem?


>
> "John Holmes [MSFT]" > wrote in message
> ...
> > Are both machines on your LAN or is one external to your network?
> >
> > --
> > John Holmes
> > Developer, MSN Messenger
> >
> > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> > Please do not send e-mail directly to this alias. This alias is for
> > newsgroup purposes only.
> >
> >
> > "Steve Kemp" > wrote in message
> > ...
> > > Hopefully someone has a cure for this....
> > >
> > > The voice and video conversations between myself and "some" computers
is
> > > one-way. Specfically between myself and one WinXP computer I can have
> full
> > > voice and video converations. Between myself and a 2nd WinXP computer
I
> > can
> > > hear and see them, they can't me. This problem has not always been
> there.
> > It
> > > showed up sometime in that last month or so. I wish I knew exactly
when
> so
> > > that I could track it down to a specific change in the system.
> > >
> > > First of all I am using Windows Messenger for Exchange 4.7 on our LAN.
> The
> > > LAN is behind a router (obviously :-) ) All computers in question are
> > > completely up-to-date as far as Service Packs and MS critical updates.
> > >
> > > I have tried a complete uninstall of Windows Messenger on my computer
> > (using
> > > the 'RunDll32 advpack.dll,LaunchINFSection
> > > %windir%\INF\msmsgs.inf,BLC.Remove' command). Then reinstall. One
> > > interesting thing in my system. I cannot "exit" Messenger. It always
> > > complains about other applications "using features provided my Windows
> > > Messenger".
> > >
> > > Any ideas? I have tried the Knowledge Base to no avail.
> > >
> > > Steve Kemp
> > >
> > >
> > >
> > >
> > >
> > >
> >
> >
>
>

[richard]

I have the identical problem. Three XP machines on a lan
sharing a cable connection with a upnp router. Two of
the machines use messenger perfectly in all modes, both
to each other behind the lan and to computers outside of
it. One machine can receive voice and video but cannot
send it. It is a brand new, powerful machine with
nothing on it but Norton Antivirus, office and the XP
updates. It passes the audio tuning wizard and records
in sound recorder and when you talk to indicator goes up
and down showing that messenger is hearing the voice, it
is just not received at the other end.
>-----Original Message-----
>> Yes, all are behind the LAN.
>
>Actually let me elaborate. I first noticed the problem
with a computer that
>was physically external to the LAN, howveer was
connected by VPN, making it
>vitually on the LAN. However, I was suspicious that the
VPN was not the
>problem. So then I tested on several computers that were
physically on the
>LAN (all WinXP with all updates) and found some that
worked and some that
>didn't. So I think I've eliminated the VPN as the
problem.
>
>I noticed another thread in the newsgroup has started
regarding this
>problem. Same symtoms, it used to work and now it
doesn't. Perhaps a recent
>update caused the problem?
>
>
>>
>> "John Holmes [MSFT]" >
wrote in message
>> ...
>> > Are both machines on your LAN or is one external to
your network?
>> >
>> > --
>> > John Holmes
>> > Developer, MSN Messenger
>> >
>> > This posting is provided "AS IS" with no warranties,
and confers no
>> rights.
>> > Please do not send e-mail directly to this alias.
This alias is for
>> > newsgroup purposes only.
>> >
>> >
>> > "Steve Kemp" > wrote in
message
>> > ...
>> > > Hopefully someone has a cure for this....
>> > >
>> > > The voice and video conversations between myself
and "some" computers
>is
>> > > one-way. Specfically between myself and one WinXP
computer I can have
>> full
>> > > voice and video converations. Between myself and a
2nd WinXP computer
>I
>> > can
>> > > hear and see them, they can't me. This problem has
not always been
>> there.
>> > It
>> > > showed up sometime in that last month or so. I
wish I knew exactly
>when
>> so
>> > > that I could track it down to a specific change in
the system.
>> > >
>> > > First of all I am using Windows Messenger for
Exchange 4.7 on our LAN.
>> The
>> > > LAN is behind a router (obviously :-) ) All
computers in question are
>> > > completely up-to-date as far as Service Packs and
MS critical updates.
>> > >
>> > > I have tried a complete uninstall of Windows
Messenger on my computer
>> > (using
>> > > the 'RunDll32 advpack.dll,LaunchINFSection
>> > > %windir%\INF\msmsgs.inf,BLC.Remove' command). Then
reinstall. One
>> > > interesting thing in my system. I cannot "exit"
Messenger. It always
>> > > complains about other applications "using features
provided my Windows
>> > > Messenger".
>> > >
>> > > Any ideas? I have tried the Knowledge Base to no
avail.
>> > >
>> > > Steve Kemp
>> > >
>> > >
>> > >
>> > >
>> > >
>> > >
>> >
>> >
>>
>>
>
>
>.
>

[John Smith]

Go on over to www.practicallynetworked.com and look at their 'Backgrounders'
or 'How To' section - somewhere down there is a link to setting up messaging
clients with various routers/firewalls. Here speaks a man who keeps meaning
to do this himself. :-)


"richard" > wrote in message
...
> I have the identical problem. Three XP machines on a lan
> sharing a cable connection with a upnp router. Two of
> the machines use messenger perfectly in all modes, both
> to each other behind the lan and to computers outside of
> it. One machine can receive voice and video but cannot
> send it. It is a brand new, powerful machine with
> nothing on it but Norton Antivirus, office and the XP
> updates. It passes the audio tuning wizard and records
> in sound recorder and when you talk to indicator goes up
> and down showing that messenger is hearing the voice, it
> is just not received at the other end.
> >-----Original Message-----
> >> Yes, all are behind the LAN.
> >
> >Actually let me elaborate. I first noticed the problem
> with a computer that
> >was physically external to the LAN, howveer was
> connected by VPN, making it
> >vitually on the LAN. However, I was suspicious that the
> VPN was not the
> >problem. So then I tested on several computers that were
> physically on the
> >LAN (all WinXP with all updates) and found some that
> worked and some that
> >didn't. So I think I've eliminated the VPN as the
> problem.
> >
> >I noticed another thread in the newsgroup has started
> regarding this
> >problem. Same symtoms, it used to work and now it
> doesn't. Perhaps a recent
> >update caused the problem?
> >
> >
> >>
> >> "John Holmes [MSFT]" >
> wrote in message
> >> ...
> >> > Are both machines on your LAN or is one external to
> your network?
> >> >
> >> > --
> >> > John Holmes
> >> > Developer, MSN Messenger
> >> >
> >> > This posting is provided "AS IS" with no warranties,
> and confers no
> >> rights.
> >> > Please do not send e-mail directly to this alias.
> This alias is for
> >> > newsgroup purposes only.
> >> >
> >> >
> >> > "Steve Kemp" > wrote in
> message
> >> > ...
> >> > > Hopefully someone has a cure for this....
> >> > >
> >> > > The voice and video conversations between myself
> and "some" computers
> >is
> >> > > one-way. Specfically between myself and one WinXP
> computer I can have
> >> full
> >> > > voice and video converations. Between myself and a
> 2nd WinXP computer
> >I
> >> > can
> >> > > hear and see them, they can't me. This problem has
> not always been
> >> there.
> >> > It
> >> > > showed up sometime in that last month or so. I
> wish I knew exactly
> >when
> >> so
> >> > > that I could track it down to a specific change in
> the system.
> >> > >
> >> > > First of all I am using Windows Messenger for
> Exchange 4.7 on our LAN.
> >> The
> >> > > LAN is behind a router (obviously :-) ) All
> computers in question are
> >> > > completely up-to-date as far as Service Packs and
> MS critical updates.
> >> > >
> >> > > I have tried a complete uninstall of Windows
> Messenger on my computer
> >> > (using
> >> > > the 'RunDll32 advpack.dll,LaunchINFSection
> >> > > %windir%\INF\msmsgs.inf,BLC.Remove' command). Then
> reinstall. One
> >> > > interesting thing in my system. I cannot "exit"
> Messenger. It always
> >> > > complains about other applications "using features
> provided my Windows
> >> > > Messenger".
> >> > >
> >> > > Any ideas? I have tried the Knowledge Base to no
> avail.
> >> > >
> >> > > Steve Kemp
> >> > >
> >> > >
> >> > >
> >> > >
> >> > >
> >> > >
> >> >
> >> >
> >>
> >>
> >
> >
> >.
> >

[Steve Kemp]

It isn't a router/firewall issue as the problem is occuring on a LAN. The
messenger server is MS Exchange2000, also behind the LAN. Therefore no
traffic needs to cross the router. :-)

"John Smith" > wrote in message
...
> Go on over to www.practicallynetworked.com and look at their
'Backgrounders'
> or 'How To' section - somewhere down there is a link to setting up
messaging
> clients with various routers/firewalls. Here speaks a man who keeps
meaning
> to do this himself. :-)
>
>
> "richard" > wrote in message
> ...
> > I have the identical problem. Three XP machines on a lan
> > sharing a cable connection with a upnp router. Two of
> > the machines use messenger perfectly in all modes, both
> > to each other behind the lan and to computers outside of
> > it. One machine can receive voice and video but cannot
> > send it. It is a brand new, powerful machine with
> > nothing on it but Norton Antivirus, office and the XP
> > updates. It passes the audio tuning wizard and records
> > in sound recorder and when you talk to indicator goes up
> > and down showing that messenger is hearing the voice, it
> > is just not received at the other end.
> > >-----Original Message-----
> > >> Yes, all are behind the LAN.
> > >
> > >Actually let me elaborate. I first noticed the problem
> > with a computer that
> > >was physically external to the LAN, howveer was
> > connected by VPN, making it
> > >vitually on the LAN. However, I was suspicious that the
> > VPN was not the
> > >problem. So then I tested on several computers that were
> > physically on the
> > >LAN (all WinXP with all updates) and found some that
> > worked and some that
> > >didn't. So I think I've eliminated the VPN as the
> > problem.
> > >
> > >I noticed another thread in the newsgroup has started
> > regarding this
> > >problem. Same symtoms, it used to work and now it
> > doesn't. Perhaps a recent
> > >update caused the problem?
> > >
> > >
> > >>
> > >> "John Holmes [MSFT]" >
> > wrote in message
> > >> ...
> > >> > Are both machines on your LAN or is one external to
> > your network?
> > >> >
> > >> > --
> > >> > John Holmes
> > >> > Developer, MSN Messenger
> > >> >
> > >> > This posting is provided "AS IS" with no warranties,
> > and confers no
> > >> rights.
> > >> > Please do not send e-mail directly to this alias.
> > This alias is for
> > >> > newsgroup purposes only.
> > >> >
> > >> >
> > >> > "Steve Kemp" > wrote in
> > message
> > >> > ...
> > >> > > Hopefully someone has a cure for this....
> > >> > >
> > >> > > The voice and video conversations between myself
> > and "some" computers
> > >is
> > >> > > one-way. Specfically between myself and one WinXP
> > computer I can have
> > >> full
> > >> > > voice and video converations. Between myself and a
> > 2nd WinXP computer
> > >I
> > >> > can
> > >> > > hear and see them, they can't me. This problem has
> > not always been
> > >> there.
> > >> > It
> > >> > > showed up sometime in that last month or so. I
> > wish I knew exactly
> > >when
> > >> so
> > >> > > that I could track it down to a specific change in
> > the system.
> > >> > >
> > >> > > First of all I am using Windows Messenger for
> > Exchange 4.7 on our LAN.
> > >> The
> > >> > > LAN is behind a router (obviously :-) ) All
> > computers in question are
> > >> > > completely up-to-date as far as Service Packs and
> > MS critical updates.
> > >> > >
> > >> > > I have tried a complete uninstall of Windows
> > Messenger on my computer
> > >> > (using
> > >> > > the 'RunDll32 advpack.dll,LaunchINFSection
> > >> > > %windir%\INF\msmsgs.inf,BLC.Remove' command). Then
> > reinstall. One
> > >> > > interesting thing in my system. I cannot "exit"
> > Messenger. It always
> > >> > > complains about other applications "using features
> > provided my Windows
> > >> > > Messenger".
> > >> > >
> > >> > > Any ideas? I have tried the Knowledge Base to no
> > avail.
> > >> > >
> > >> > > Steve Kemp
> > >> > >
> > >> > >
> > >> > >
> > >> > >
> > >> > >
> > >> > >
> > >> >
> > >> >
> > >>
> > >>
> > >
> > >
> > >.
> > >
>
>

[richard]

Oh my firewall and router are set up properly as two of
the three machines on it work fine. That is not the
problem but thanks.
>-----Original Message-----
>It isn't a router/firewall issue as the problem is
occuring on a LAN. The
>messenger server is MS Exchange2000, also behind the
LAN. Therefore no
>traffic needs to cross the router. :-)
>
>"John Smith" > wrote in
message
>news:fXlFa.6628$0d7.200677@newsfep4-
glfd.server.ntli.net...
>> Go on over to www.practicallynetworked.com and look at
their
>'Backgrounders'
>> or 'How To' section - somewhere down there is a link
to setting up
>messaging
>> clients with various routers/firewalls. Here speaks a
man who keeps
>meaning
>> to do this himself. :-)
>>
>>
>> "richard" > wrote in message
>> ...
>> > I have the identical problem. Three XP machines on
a lan
>> > sharing a cable connection with a upnp router. Two
of
>> > the machines use messenger perfectly in all modes,
both
>> > to each other behind the lan and to computers
outside of
>> > it. One machine can receive voice and video but
cannot
>> > send it. It is a brand new, powerful machine with
>> > nothing on it but Norton Antivirus, office and the XP
>> > updates. It passes the audio tuning wizard and
records
>> > in sound recorder and when you talk to indicator
goes up
>> > and down showing that messenger is hearing the
voice, it
>> > is just not received at the other end.
>> > >-----Original Message-----
>> > >> Yes, all are behind the LAN.
>> > >
>> > >Actually let me elaborate. I first noticed the
problem
>> > with a computer that
>> > >was physically external to the LAN, howveer was
>> > connected by VPN, making it
>> > >vitually on the LAN. However, I was suspicious that
the
>> > VPN was not the
>> > >problem. So then I tested on several computers that
were
>> > physically on the
>> > >LAN (all WinXP with all updates) and found some that
>> > worked and some that
>> > >didn't. So I think I've eliminated the VPN as the
>> > problem.
>> > >
>> > >I noticed another thread in the newsgroup has
started
>> > regarding this
>> > >problem. Same symtoms, it used to work and now it
>> > doesn't. Perhaps a recent
>> > >update caused the problem?
>> > >
>> > >
>> > >>
>> > >> "John Holmes [MSFT]"
>
>> > wrote in message
>> > >> ...
>> > >> > Are both machines on your LAN or is one
external to
>> > your network?
>> > >> >
>> > >> > --
>> > >> > John Holmes
>> > >> > Developer, MSN Messenger
>> > >> >
>> > >> > This posting is provided "AS IS" with no
warranties,
>> > and confers no
>> > >> rights.
>> > >> > Please do not send e-mail directly to this
alias.
>> > This alias is for
>> > >> > newsgroup purposes only.
>> > >> >
>> > >> >
>> > >> > "Steve Kemp" > wrote in
>> > message
>> > >> > ...
>> > >> > > Hopefully someone has a cure for this....
>> > >> > >
>> > >> > > The voice and video conversations between
myself
>> > and "some" computers
>> > >is
>> > >> > > one-way. Specfically between myself and one
WinXP
>> > computer I can have
>> > >> full
>> > >> > > voice and video converations. Between myself
and a
>> > 2nd WinXP computer
>> > >I
>> > >> > can
>> > >> > > hear and see them, they can't me. This
problem has
>> > not always been
>> > >> there.
>> > >> > It
>> > >> > > showed up sometime in that last month or so. I
>> > wish I knew exactly
>> > >when
>> > >> so
>> > >> > > that I could track it down to a specific
change in
>> > the system.
>> > >> > >
>> > >> > > First of all I am using Windows Messenger for
>> > Exchange 4.7 on our LAN.
>> > >> The
>> > >> > > LAN is behind a router (obviously :-) ) All
>> > computers in question are
>> > >> > > completely up-to-date as far as Service Packs
and
>> > MS critical updates.
>> > >> > >
>> > >> > > I have tried a complete uninstall of Windows
>> > Messenger on my computer
>> > >> > (using
>> > >> > > the 'RunDll32 advpack.dll,LaunchINFSection
>> > >> > > %windir%\INF\msmsgs.inf,BLC.Remove' command).
Then
>> > reinstall. One
>> > >> > > interesting thing in my system. I
cannot "exit"
>> > Messenger. It always
>> > >> > > complains about other applications "using
features
>> > provided my Windows
>> > >> > > Messenger".
>> > >> > >
>> > >> > > Any ideas? I have tried the Knowledge Base to
no
>> > avail.
>> > >> > >
>> > >> > > Steve Kemp
>> > >> > >
>> > >> > >
>> > >> > >
>> > >> > >
>> > >> > >
>> > >> > >
>> > >> >
>> > >> >
>> > >>
>> > >>
>> > >
>> > >
>> > >.
>> > >
>>
>>
>
>
>.
>

[Steve Kemp]

Richard: On your afflected computer, can you exit messenger?

When I attempt to shut down messenger on my affected machine it complains
that "There are other applications currently using features provided by
Windows Messenger... " This is also recently new behaviour. I don't know if
the two are connected... However they could be. The unaffected computer do
not have this problem.

What is really interesting is if I turn off the "Allow this program to run
in the background option" then I can exit messenger (i.e. it exits instead
of hiding the window when I click the X icon in the window).

> Oh my firewall and router are set up properly as two of
> the three machines on it work fine. That is not the
> problem but thanks.
> >-----Original Message-----
> >It isn't a router/firewall issue as the problem is
> occuring on a LAN. The
> >messenger server is MS Exchange2000, also behind the
> LAN. Therefore no
> >traffic needs to cross the router. :-)
> >
> >"John Smith" > wrote in
> message
> >news:fXlFa.6628$0d7.200677@newsfep4-
> glfd.server.ntli.net...
> >> Go on over to www.practicallynetworked.com and look at
> their
> >'Backgrounders'
> >> or 'How To' section - somewhere down there is a link
> to setting up
> >messaging
> >> clients with various routers/firewalls. Here speaks a
> man who keeps
> >meaning
> >> to do this himself. :-)
> >>
> >>
> >> "richard" > wrote in message
> >> ...
> >> > I have the identical problem. Three XP machines on
> a lan
> >> > sharing a cable connection with a upnp router. Two
> of
> >> > the machines use messenger perfectly in all modes,
> both
> >> > to each other behind the lan and to computers
> outside of
> >> > it. One machine can receive voice and video but
> cannot
> >> > send it. It is a brand new, powerful machine with
> >> > nothing on it but Norton Antivirus, office and the XP
> >> > updates. It passes the audio tuning wizard and
> records
> >> > in sound recorder and when you talk to indicator
> goes up
> >> > and down showing that messenger is hearing the
> voice, it
> >> > is just not received at the other end.
> >> > >-----Original Message-----
> >> > >> Yes, all are behind the LAN.
> >> > >
> >> > >Actually let me elaborate. I first noticed the
> problem
> >> > with a computer that
> >> > >was physically external to the LAN, howveer was
> >> > connected by VPN, making it
> >> > >vitually on the LAN. However, I was suspicious that
> the
> >> > VPN was not the
> >> > >problem. So then I tested on several computers that
> were
> >> > physically on the
> >> > >LAN (all WinXP with all updates) and found some that
> >> > worked and some that
> >> > >didn't. So I think I've eliminated the VPN as the
> >> > problem.
> >> > >
> >> > >I noticed another thread in the newsgroup has
> started
> >> > regarding this
> >> > >problem. Same symtoms, it used to work and now it
> >> > doesn't. Perhaps a recent
> >> > >update caused the problem?
> >> > >
> >> > >
> >> > >>
> >> > >> "John Holmes [MSFT]"
> >
> >> > wrote in message
> >> > >> ...
> >> > >> > Are both machines on your LAN or is one
> external to
> >> > your network?
> >> > >> >
> >> > >> > --
> >> > >> > John Holmes
> >> > >> > Developer, MSN Messenger
> >> > >> >
> >> > >> > This posting is provided "AS IS" with no
> warranties,
> >> > and confers no
> >> > >> rights.
> >> > >> > Please do not send e-mail directly to this
> alias.
> >> > This alias is for
> >> > >> > newsgroup purposes only.
> >> > >> >
> >> > >> >
> >> > >> > "Steve Kemp" > wrote in
> >> > message
> >> > >> > ...
> >> > >> > > Hopefully someone has a cure for this....
> >> > >> > >
> >> > >> > > The voice and video conversations between
> myself
> >> > and "some" computers
> >> > >is
> >> > >> > > one-way. Specfically between myself and one
> WinXP
> >> > computer I can have
> >> > >> full
> >> > >> > > voice and video converations. Between myself
> and a
> >> > 2nd WinXP computer
> >> > >I
> >> > >> > can
> >> > >> > > hear and see them, they can't me. This
> problem has
> >> > not always been
> >> > >> there.
> >> > >> > It
> >> > >> > > showed up sometime in that last month or so. I
> >> > wish I knew exactly
> >> > >when
> >> > >> so
> >> > >> > > that I could track it down to a specific
> change in
> >> > the system.
> >> > >> > >
> >> > >> > > First of all I am using Windows Messenger for
> >> > Exchange 4.7 on our LAN.
> >> > >> The
> >> > >> > > LAN is behind a router (obviously :-) ) All
> >> > computers in question are
> >> > >> > > completely up-to-date as far as Service Packs
> and
> >> > MS critical updates.
> >> > >> > >
> >> > >> > > I have tried a complete uninstall of Windows
> >> > Messenger on my computer
> >> > >> > (using
> >> > >> > > the 'RunDll32 advpack.dll,LaunchINFSection
> >> > >> > > %windir%\INF\msmsgs.inf,BLC.Remove' command).
> Then
> >> > reinstall. One
> >> > >> > > interesting thing in my system. I
> cannot "exit"
> >> > Messenger. It always
> >> > >> > > complains about other applications "using
> features
> >> > provided my Windows
> >> > >> > > Messenger".
> >> > >> > >
> >> > >> > > Any ideas? I have tried the Knowledge Base to
> no
> >> > avail.
> >> > >> > >
> >> > >> > > Steve Kemp
> >> > >> > >
> >> > >> > >
> >> > >> > >
> >> > >> > >
> >> > >> > >
> >> > >> > >
> >> > >> >
> >> > >> >
> >> > >>
> >> > >>
> >> > >
> >> > >
> >> > >.
> >> > >
> >>
> >>
> >
> >
> >.
> >

[richard]

My messenger acts the same as yours in both
circumstances. It gives me that error message even when
none of the referenced programs are running and I got
into the task manager and shut them down if they are
running in the background but it still won;t shut down as
you say. But if I do the setting you mentioned it then
immediately quits when you sign out.
>-----Original Message-----
>Richard: On your afflected computer, can you exit
messenger?
>
>When I attempt to shut down messenger on my affected
machine it complains
>that "There are other applications currently using
features provided by
>Windows Messenger... " This is also recently new
behaviour. I don't know if
>the two are connected... However they could be. The
unaffected computer do
>not have this problem.
>
>What is really interesting is if I turn off the "Allow
this program to run
>in the background option" then I can exit messenger
(i.e. it exits instead
>of hiding the window when I click the X icon in the
window).
>
>> Oh my firewall and router are set up properly as two of
>> the three machines on it work fine. That is not the
>> problem but thanks.
>> >-----Original Message-----
>> >It isn't a router/firewall issue as the problem is
>> occuring on a LAN. The
>> >messenger server is MS Exchange2000, also behind the
>> LAN. Therefore no
>> >traffic needs to cross the router. :-)
>> >
>> >"John Smith" > wrote
in
>> message
>> >news:fXlFa.6628$0d7.200677@newsfep4-
>> glfd.server.ntli.net...
>> >> Go on over to www.practicallynetworked.com and look
at
>> their
>> >'Backgrounders'
>> >> or 'How To' section - somewhere down there is a link
>> to setting up
>> >messaging
>> >> clients with various routers/firewalls. Here speaks
a
>> man who keeps
>> >meaning
>> >> to do this himself. :-)
>> >>
>> >>
>> >> "richard" > wrote in message
>> >> ...
>> >> > I have the identical problem. Three XP machines
on
>> a lan
>> >> > sharing a cable connection with a upnp router.
Two
>> of
>> >> > the machines use messenger perfectly in all modes,
>> both
>> >> > to each other behind the lan and to computers
>> outside of
>> >> > it. One machine can receive voice and video but
>> cannot
>> >> > send it. It is a brand new, powerful machine with
>> >> > nothing on it but Norton Antivirus, office and
the XP
>> >> > updates. It passes the audio tuning wizard and
>> records
>> >> > in sound recorder and when you talk to indicator
>> goes up
>> >> > and down showing that messenger is hearing the
>> voice, it
>> >> > is just not received at the other end.
>> >> > >-----Original Message-----
>> >> > >> Yes, all are behind the LAN.
>> >> > >
>> >> > >Actually let me elaborate. I first noticed the
>> problem
>> >> > with a computer that
>> >> > >was physically external to the LAN, howveer was
>> >> > connected by VPN, making it
>> >> > >vitually on the LAN. However, I was suspicious
that
>> the
>> >> > VPN was not the
>> >> > >problem. So then I tested on several computers
that
>> were
>> >> > physically on the
>> >> > >LAN (all WinXP with all updates) and found some
that
>> >> > worked and some that
>> >> > >didn't. So I think I've eliminated the VPN as the
>> >> > problem.
>> >> > >
>> >> > >I noticed another thread in the newsgroup has
>> started
>> >> > regarding this
>> >> > >problem. Same symtoms, it used to work and now it
>> >> > doesn't. Perhaps a recent
>> >> > >update caused the problem?
>> >> > >
>> >> > >
>> >> > >>
>> >> > >> "John Holmes [MSFT]"
>> >
>> >> > wrote in message
>> >> > >> ...
>> >> > >> > Are both machines on your LAN or is one
>> external to
>> >> > your network?
>> >> > >> >
>> >> > >> > --
>> >> > >> > John Holmes
>> >> > >> > Developer, MSN Messenger
>> >> > >> >
>> >> > >> > This posting is provided "AS IS" with no
>> warranties,
>> >> > and confers no
>> >> > >> rights.
>> >> > >> > Please do not send e-mail directly to this
>> alias.
>> >> > This alias is for
>> >> > >> > newsgroup purposes only.
>> >> > >> >
>> >> > >> >
>> >> > >> > "Steve Kemp" >
wrote in
>> >> > message
>> >> > >> > ...
>> >> > >> > > Hopefully someone has a cure for this....
>> >> > >> > >
>> >> > >> > > The voice and video conversations between
>> myself
>> >> > and "some" computers
>> >> > >is
>> >> > >> > > one-way. Specfically between myself and one
>> WinXP
>> >> > computer I can have
>> >> > >> full
>> >> > >> > > voice and video converations. Between
myself
>> and a
>> >> > 2nd WinXP computer
>> >> > >I
>> >> > >> > can
>> >> > >> > > hear and see them, they can't me. This
>> problem has
>> >> > not always been
>> >> > >> there.
>> >> > >> > It
>> >> > >> > > showed up sometime in that last month or
so. I
>> >> > wish I knew exactly
>> >> > >when
>> >> > >> so
>> >> > >> > > that I could track it down to a specific
>> change in
>> >> > the system.
>> >> > >> > >
>> >> > >> > > First of all I am using Windows Messenger
for
>> >> > Exchange 4.7 on our LAN.
>> >> > >> The
>> >> > >> > > LAN is behind a router (obviously :-) ) All
>> >> > computers in question are
>> >> > >> > > completely up-to-date as far as Service
Packs
>> and
>> >> > MS critical updates.
>> >> > >> > >
>> >> > >> > > I have tried a complete uninstall of
Windows
>> >> > Messenger on my computer
>> >> > >> > (using
>> >> > >> > > the 'RunDll32 advpack.dll,LaunchINFSection
>> >> > >> > > %windir%\INF\msmsgs.inf,BLC.Remove'
command).
>> Then
>> >> > reinstall. One
>> >> > >> > > interesting thing in my system. I
>> cannot "exit"
>> >> > Messenger. It always
>> >> > >> > > complains about other applications "using
>> features
>> >> > provided my Windows
>> >> > >> > > Messenger".
>> >> > >> > >
>> >> > >> > > Any ideas? I have tried the Knowledge Base
to
>> no
>> >> > avail.
>> >> > >> > >
>> >> > >> > > Steve Kemp
>> >> > >> > >
>> >> > >> > >
>> >> > >> > >
>> >> > >> > >
>> >> > >> > >
>> >> > >> > >
>> >> > >> >
>> >> > >> >
>> >> > >>
>> >> > >>
>> >> > >
>> >> > >
>> >> > >.
>> >> > >
>> >>
>> >>
>> >
>> >
>> >.
>> >
>
>
>.
>

[richard]

My comments from another thread on this for what they are
worth:

I have three machines sharing a cable connection behind a
upnp. Two of the machines use Messenger perfectly--both
voice and video both behind and outside my network and
one of the machines has the exact same symptoms as you.
All three are running XP. Have been on the phone
Microsoft technical support for two hours and they
haven't solved it yet. And my problem is on a brand new
machine that has had nothing but Office and the xp
updates loaded onto it basically. So now they want to
have me set up a parallel directory and then add the
Windows updates back one by one to see which one breaks
messenger. Seems like alot of bull to me though,
especially when I get on this board and see a number of
people having identical problems. But the people I have
dealt with act like they have never heard of this problem
but lots of people on this board are complainging about
it so I don't know what is up with that. Seems like a
company with Microsoft's reources could put together some
test machines and duplicate and fix the problem without
me paying them 35 bucks to use me as a guinea pig when I
am really busy and don't have time for another three
hours with Microsoft technical support to pay them to
have me figure out the problem for them. What a
company. I just want the software to work without me
having to do anything but use it. Thats why they call
use End Users. I am an end user not a beta tester. Its
like selling a car and advertising its features but when
you get the car none of them work or you have to pay
extra to get them to fix what they sold you in the first
place.

>-----Original Message-----
>Richard: On your afflected computer, can you exit
messenger?
>
>When I attempt to shut down messenger on my affected
machine it complains
>that "There are other applications currently using
features provided by
>Windows Messenger... " This is also recently new
behaviour. I don't know if
>the two are connected... However they could be. The
unaffected computer do
>not have this problem.
>
>What is really interesting is if I turn off the "Allow
this program to run
>in the background option" then I can exit messenger
(i.e. it exits instead
>of hiding the window when I click the X icon in the
window).
>
>> Oh my firewall and router are set up properly as two of
>> the three machines on it work fine. That is not the
>> problem but thanks.
>> >-----Original Message-----
>> >It isn't a router/firewall issue as the problem is
>> occuring on a LAN. The
>> >messenger server is MS Exchange2000, also behind the
>> LAN. Therefore no
>> >traffic needs to cross the router. :-)
>> >
>> >"John Smith" > wrote
in
>> message
>> >news:fXlFa.6628$0d7.200677@newsfep4-
>> glfd.server.ntli.net...
>> >> Go on over to www.practicallynetworked.com and look
at
>> their
>> >'Backgrounders'
>> >> or 'How To' section - somewhere down there is a link
>> to setting up
>> >messaging
>> >> clients with various routers/firewalls. Here speaks
a
>> man who keeps
>> >meaning
>> >> to do this himself. :-)
>> >>
>> >>
>> >> "richard" > wrote in message
>> >> ...
>> >> > I have the identical problem. Three XP machines
on
>> a lan
>> >> > sharing a cable connection with a upnp router.
Two
>> of
>> >> > the machines use messenger perfectly in all modes,
>> both
>> >> > to each other behind the lan and to computers
>> outside of
>> >> > it. One machine can receive voice and video but
>> cannot
>> >> > send it. It is a brand new, powerful machine with
>> >> > nothing on it but Norton Antivirus, office and
the XP
>> >> > updates. It passes the audio tuning wizard and
>> records
>> >> > in sound recorder and when you talk to indicator
>> goes up
>> >> > and down showing that messenger is hearing the
>> voice, it
>> >> > is just not received at the other end.
>> >> > >-----Original Message-----
>> >> > >> Yes, all are behind the LAN.
>> >> > >
>> >> > >Actually let me elaborate. I first noticed the
>> problem
>> >> > with a computer that
>> >> > >was physically external to the LAN, howveer was
>> >> > connected by VPN, making it
>> >> > >vitually on the LAN. However, I was suspicious
that
>> the
>> >> > VPN was not the
>> >> > >problem. So then I tested on several computers
that
>> were
>> >> > physically on the
>> >> > >LAN (all WinXP with all updates) and found some
that
>> >> > worked and some that
>> >> > >didn't. So I think I've eliminated the VPN as the
>> >> > problem.
>> >> > >
>> >> > >I noticed another thread in the newsgroup has
>> started
>> >> > regarding this
>> >> > >problem. Same symtoms, it used to work and now it
>> >> > doesn't. Perhaps a recent
>> >> > >update caused the problem?
>> >> > >
>> >> > >
>> >> > >>
>> >> > >> "John Holmes [MSFT]"
>> >
>> >> > wrote in message
>> >> > >> ...
>> >> > >> > Are both machines on your LAN or is one
>> external to
>> >> > your network?
>> >> > >> >
>> >> > >> > --
>> >> > >> > John Holmes
>> >> > >> > Developer, MSN Messenger
>> >> > >> >
>> >> > >> > This posting is provided "AS IS" with no
>> warranties,
>> >> > and confers no
>> >> > >> rights.
>> >> > >> > Please do not send e-mail directly to this
>> alias.
>> >> > This alias is for
>> >> > >> > newsgroup purposes only.
>> >> > >> >
>> >> > >> >
>> >> > >> > "Steve Kemp" >
wrote in
>> >> > message
>> >> > >> > ...
>> >> > >> > > Hopefully someone has a cure for this....
>> >> > >> > >
>> >> > >> > > The voice and video conversations between
>> myself
>> >> > and "some" computers
>> >> > >is
>> >> > >> > > one-way. Specfically between myself and one
>> WinXP
>> >> > computer I can have
>> >> > >> full
>> >> > >> > > voice and video converations. Between
myself
>> and a
>> >> > 2nd WinXP computer
>> >> > >I
>> >> > >> > can
>> >> > >> > > hear and see them, they can't me. This
>> problem has
>> >> > not always been
>> >> > >> there.
>> >> > >> > It
>> >> > >> > > showed up sometime in that last month or
so. I
>> >> > wish I knew exactly
>> >> > >when
>> >> > >> so
>> >> > >> > > that I could track it down to a specific
>> change in
>> >> > the system.
>> >> > >> > >
>> >> > >> > > First of all I am using Windows Messenger
for
>> >> > Exchange 4.7 on our LAN.
>> >> > >> The
>> >> > >> > > LAN is behind a router (obviously :-) ) All
>> >> > computers in question are
>> >> > >> > > completely up-to-date as far as Service
Packs
>> and
>> >> > MS critical updates.
>> >> > >> > >
>> >> > >> > > I have tried a complete uninstall of
Windows
>> >> > Messenger on my computer
>> >> > >> > (using
>> >> > >> > > the 'RunDll32 advpack.dll,LaunchINFSection
>> >> > >> > > %windir%\INF\msmsgs.inf,BLC.Remove'
command).
>> Then
>> >> > reinstall. One
>> >> > >> > > interesting thing in my system. I
>> cannot "exit"
>> >> > Messenger. It always
>> >> > >> > > complains about other applications "using
>> features
>> >> > provided my Windows
>> >> > >> > > Messenger".
>> >> > >> > >
>> >> > >> > > Any ideas? I have tried the Knowledge Base
to
>> no
>> >> > avail.
>> >> > >> > >
>> >> > >> > > Steve Kemp
>> >> > >> > >
>> >> > >> > >
>> >> > >> > >
>> >> > >> > >
>> >> > >> > >
>> >> > >> > >
>> >> > >> >
>> >> > >> >
>> >> > >>
>> >> > >>
>> >> > >
>> >> > >
>> >> > >.
>> >> > >
>> >>
>> >>
>> >
>> >
>> >.
>> >
>
>
>.
>

[Steve Kemp]

Now that is really interesting.... Not that I know what it means. My STRONG
suspicion is that this is a recently introduced bug that only affects some
computers. I noticed that we snagged a MS Messenger developer a few postings
back. So now I guess we wait until they find a solution. Hopefully our
discussion has shed some light on it.

In the meantime I'll answer any questions about my configuration that they
have (HINT HINT). Resolving this is important to me because one of the
computers that I cannot "voice" communicate with is VPNing into our network.
Using Messenger is a lot cheaper than phoning Arizona from Ontario!


"richard" > wrote in message
...
> My messenger acts the same as yours in both
> circumstances. It gives me that error message even when
> none of the referenced programs are running and I got
> into the task manager and shut them down if they are
> running in the background but it still won;t shut down as
> you say. But if I do the setting you mentioned it then
> immediately quits when you sign out.
> >-----Original Message-----
> >Richard: On your afflected computer, can you exit
> messenger?
> >
> >When I attempt to shut down messenger on my affected
> machine it complains
> >that "There are other applications currently using
> features provided by
> >Windows Messenger... " This is also recently new
> behaviour. I don't know if
> >the two are connected... However they could be. The
> unaffected computer do
> >not have this problem.
> >
> >What is really interesting is if I turn off the "Allow
> this program to run
> >in the background option" then I can exit messenger
> (i.e. it exits instead
> >of hiding the window when I click the X icon in the
> window).
> >

[richard]

Well I am running the software on two different brand new
machines. They only difference between the one that
works and the one that doesn't is that the one that works
is an AMD with an Asus motherboard and the one that
doesn't work is an intel motherboard and processor. The
intel board is brand new and is running at 800 mhz bus
speed. The processor is using hyperthreading. The
machines have the same video card which are both geforce
5600. They both an running office and Norton antivirus.
I thought the problem was the sound card perhaps so I
disabled the onboard card and installed a soundblaster x
gamer but it did the same thing even with the mic plugged
into the xgamer card instead of the on board sound. So
its not the sound card that is the problem.
>-----Original Message-----
>Now that is really interesting.... Not that I know what
it means. My STRONG
>suspicion is that this is a recently introduced bug that
only affects some
>computers. I noticed that we snagged a MS Messenger
developer a few postings
>back. So now I guess we wait until they find a solution.
Hopefully our
>discussion has shed some light on it.
>
>In the meantime I'll answer any questions about my
configuration that they
>have (HINT HINT). Resolving this is important to me
because one of the
>computers that I cannot "voice" communicate with is
VPNing into our network.
>Using Messenger is a lot cheaper than phoning Arizona
from Ontario!
>
>
>"richard" > wrote in message
...
>> My messenger acts the same as yours in both
>> circumstances. It gives me that error message even
when
>> none of the referenced programs are running and I got
>> into the task manager and shut them down if they are
>> running in the background but it still won;t shut down
as
>> you say. But if I do the setting you mentioned it then
>> immediately quits when you sign out.
>> >-----Original Message-----
>> >Richard: On your afflected computer, can you exit
>> messenger?
>> >
>> >When I attempt to shut down messenger on my affected
>> machine it complains
>> >that "There are other applications currently using
>> features provided by
>> >Windows Messenger... " This is also recently new
>> behaviour. I don't know if
>> >the two are connected... However they could be. The
>> unaffected computer do
>> >not have this problem.
>> >
>> >What is really interesting is if I turn off the "Allow
>> this program to run
>> >in the background option" then I can exit messenger
>> (i.e. it exits instead
>> >of hiding the window when I click the X icon in the
>> window).
>> >
>
>
>.
>

[Lucky One]

Hi Steve & John:
Not sure if any of this will help, but I'll stick my twopennies worth in ..
as far as not being able to exit messenger, if you have Norton Anti virus
2003 installed it has a new feature which scans text messages if you
disable this you should be able to exit messenger.. if you are running
internet device and discovery which shows up in my Network places and view
Netowrk connections as internet gateway .. double click go to properties go
to settings, and delete any of the messenger settings you see in there this
might cure the one that's not able to have voice and video.. not sure if
this helps but ..

"Steve Kemp" > wrote in message
...
> Hopefully someone has a cure for this....
>
> The voice and video conversations between myself and "some" computers is
> one-way. Specfically between myself and one WinXP computer I can have full
> voice and video converations. Between myself and a 2nd WinXP computer I
can
> hear and see them, they can't me. This problem has not always been there.
It
> showed up sometime in that last month or so. I wish I knew exactly when so
> that I could track it down to a specific change in the system.
>
> First of all I am using Windows Messenger for Exchange 4.7 on our LAN. The
> LAN is behind a router (obviously :-) ) All computers in question are
> completely up-to-date as far as Service Packs and MS critical updates.
>
> I have tried a complete uninstall of Windows Messenger on my computer
(using
> the 'RunDll32 advpack.dll,LaunchINFSection
> %windir%\INF\msmsgs.inf,BLC.Remove' command). Then reinstall. One
> interesting thing in my system. I cannot "exit" Messenger. It always
> complains about other applications "using features provided my Windows
> Messenger".
>
> Any ideas? I have tried the Knowledge Base to no avail.
>
> Steve Kemp
>
>
>
>
>
>

[Keith Jack]

Mine quit working when I updated the networking driver from Intel. Rolled it
back, and works fine again.



"richard" > wrote in message
...
> Well I am running the software on two different brand new
> machines. They only difference between the one that
> works and the one that doesn't is that the one that works
> is an AMD with an Asus motherboard and the one that
> doesn't work is an intel motherboard and processor. The
> intel board is brand new and is running at 800 mhz bus
> speed. The processor is using hyperthreading. The
> machines have the same video card which are both geforce
> 5600. They both an running office and Norton antivirus.
> I thought the problem was the sound card perhaps so I
> disabled the onboard card and installed a soundblaster x
> gamer but it did the same thing even with the mic plugged
> into the xgamer card instead of the on board sound. So
> its not the sound card that is the problem.
> >-----Original Message-----
> >Now that is really interesting.... Not that I know what
> it means. My STRONG
> >suspicion is that this is a recently introduced bug that
> only affects some
> >computers. I noticed that we snagged a MS Messenger
> developer a few postings
> >back. So now I guess we wait until they find a solution.
> Hopefully our
> >discussion has shed some light on it.
> >
> >In the meantime I'll answer any questions about my
> configuration that they
> >have (HINT HINT). Resolving this is important to me
> because one of the
> >computers that I cannot "voice" communicate with is
> VPNing into our network.
> >Using Messenger is a lot cheaper than phoning Arizona
> from Ontario!
> >
> >
> >"richard" > wrote in message
> ...
> >> My messenger acts the same as yours in both
> >> circumstances. It gives me that error message even
> when
> >> none of the referenced programs are running and I got
> >> into the task manager and shut them down if they are
> >> running in the background but it still won;t shut down
> as
> >> you say. But if I do the setting you mentioned it then
> >> immediately quits when you sign out.
> >> >-----Original Message-----
> >> >Richard: On your afflected computer, can you exit
> >> messenger?
> >> >
> >> >When I attempt to shut down messenger on my affected
> >> machine it complains
> >> >that "There are other applications currently using
> >> features provided by
> >> >Windows Messenger... " This is also recently new
> >> behaviour. I don't know if
> >> >the two are connected... However they could be. The
> >> unaffected computer do
> >> >not have this problem.
> >> >
> >> >What is really interesting is if I turn off the "Allow
> >> this program to run
> >> >in the background option" then I can exit messenger
> >> (i.e. it exits instead
> >> >of hiding the window when I click the X icon in the
> >> window).
> >> >
> >
> >
> >.
> >