winxp messenger video cam problem

[Brendon Petrovic]

Hi,

Im using ver 5 of win xp messenger. when trying to use my webcam all it says
is its connecting but it wont do anything else. I have however tried using
the logitec webcam plugin and that works fine but the standard doesnt work.
Any one know why?

[Jonathan Kay [MVP]]

Greetings Brendon,

Are you are your contact using a router? If so, the built-in "Start Camera" voice/video
conversation support requires that a NAT (router) support Universal Plug and Play (UPnP) or
have some type of built-in support for Messenger voice/video support (The Logitech addition
does not require this to work). A number of router manufacturers have firmware updates for
their popular routers to support UPnP, check the router manufacturers website to check.

As well, if you and your contact are using a third-party firewall (like ZoneAlarm, Sygate,
Norton Internet Security/Firewall, etc.), make sure that Messenger is set to 'Permit All',
'Allow All', or is in the 'Medium' setting. Finally, the built-in video support is only
available in Windows XP, so both you and your contact will need to be running Windows XP in
order for it to work successfully.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"Brendon Petrovic" > wrote in message news:3ee5c343$1@news1...
> Hi,
>
> Im using ver 5 of win xp messenger. when trying to use my webcam all it says
> is its connecting but it wont do anything else. I have however tried using
> the logitec webcam plugin and that works fine but the standard doesnt work.
> Any one know why?
>
>

[Brendon Petrovic]

Hi Jonathon,

I have just found out i am connecting to the net through a network using
dsl. so im not sure if thats a router though as its juist through the
network settings.
I have no idea where i can download this firmware from.

Do you have any other ideas?? Im using win xp the webcam did work b4 when i
was connecting through my cable modem but now thats its through my network
its having problems.

Kind regards,

Brendon Petrovich
"Jonathan Kay [MVP]" > wrote in message
...
> Greetings Brendon,
>
> Are you are your contact using a router? If so, the built-in "Start
Camera" voice/video
> conversation support requires that a NAT (router) support Universal Plug
and Play (UPnP) or
> have some type of built-in support for Messenger voice/video support (The
Logitech addition
> does not require this to work). A number of router manufacturers have
firmware updates for
> their popular routers to support UPnP, check the router manufacturers
website to check.
>
> As well, if you and your contact are using a third-party firewall (like
ZoneAlarm, Sygate,
> Norton Internet Security/Firewall, etc.), make sure that Messenger is set
to 'Permit All',
> 'Allow All', or is in the 'Medium' setting. Finally, the built-in video
support is only
> available in Windows XP, so both you and your contact will need to be
running Windows XP in
> order for it to work successfully.
> ____________________________________________
> Jonathan Kay
> Windows MVP, Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
>
>
> "Brendon Petrovic" > wrote in message
news:3ee5c343$1@news1...
> > Hi,
> >
> > Im using ver 5 of win xp messenger. when trying to use my webcam all it
says
> > is its connecting but it wont do anything else. I have however tried
using
> > the logitec webcam plugin and that works fine but the standard doesnt
work.
> > Any one know why?
> >
> >
>
>