problems w msn messenger

[ruth elliott]

i use msn messenger alot, but now i can't view any
profiles, when the internet opens to show me the profile
it shows cannot find server and check internet
connections, i m hoping you can help me figure out this
problem

[Jonathan Kay [MVP]]

Greetings Ruth,

Firstly, verify that your computer's date and time has been set correctly. To do so, just
double-click the clock in the corner of the screen, and verify that the day, month and year
is set correctly.

Then, if you haven't already, clear your Internet Explorer cache and cookies -- open Internet
Explorer, click the Tools menu, then Internet Options, then click the Delete Files button,
and when that's complete click the Delete Cookies button. Then try accessing it again.

If that doesn't work, click Start, then Run, and enter the following:
regsvr32 jscript.dll
and click OK.
Then, click Start again, then Run, and enter the following:
regsvr32 softpub.dll

Then try accessing it again.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com



"ruth elliott" > wrote in message
...
> i use msn messenger alot, but now i can't view any
> profiles, when the internet opens to show me the profile
> it shows cannot find server and check internet
> connections, i m hoping you can help me figure out this
> problem