Messenger 4.7 fails to start, msmsgs.exe pegs CPU

[JPK]

Windows Messenger is failing to start properly ever since
installing 4.7 on WinXP. The msmsgs.exe process starts,
but the app never loads in the system tray. Instead, my
hard drive just churns continuously and my CPU is pegged
in the msmsgs.exe process.

Has anyone else seen this? My computer is un-usable
until I terminate the Messenger process in Task Manager.
I have un-installed and re-installed, and the same
behavior occurs. I have had this same bug occur on two
PCs.

[Jonathan Kay [MVP]]

Greetings JPK,

Have you installed DirectX 9 (or a game/demo might have)? If so, you'll need to upgrade to
DirectX 9a to solve this problem:
http://www.microsoft.com/windows/directx/downloads/drx90.asp
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"JPK" > wrote in message ...
> Windows Messenger is failing to start properly ever since
> installing 4.7 on WinXP. The msmsgs.exe process starts,
> but the app never loads in the system tray. Instead, my
> hard drive just churns continuously and my CPU is pegged
> in the msmsgs.exe process.
>
> Has anyone else seen this? My computer is un-usable
> until I terminate the Messenger process in Task Manager.
> I have un-installed and re-installed, and the same
> behavior occurs. I have had this same bug occur on two
> PCs.
>