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Jeff
December 5th 03, 02:31 PM
I have unchecked the box to allow messenger to run in the
background and I have unchecked the box to load messenger
at startup. The problem is that even when I am not
signed on the program is closed, I am still getting
messages pop-up on my screen. How can I stop this?

Jonathan Kay [MVP]
December 5th 03, 02:31 PM
Greetings Jeff,

Firstly, do these "pop-ups" that are appearing have "Messenger Service" in their titlebar? If
so, what you're seeing is the Messenger service built-in to Windows, *not* Windows Messenger
(which are two different things) which spammers are exploiting -- this is not Microsoft, nor
can Microsoft control them anymore then they can control spam to your e-mail inbox.

To get rid of these pop ups, you'll need to disable the "Messenger Service", click Start,
then Run, enter "services.msc"and click OK. Scroll down to "Messenger", select it,
right-click and then choose Properties. Under startup type, choose 'Disabled' and then
choose the 'Stop' button. After the service is stopped, click OK. Nothing in Windows or any
real third-party applications should be effected by this.

However, if you mean the actual Messenger "Alert" windows (also known as Toast), do you have
Norton Antivirus 2003 installed? Norton added a new "instant messaging scanning" feature to
Norton Antivirus 2003, which can conflict with Messenger and cause this behavior. To stop it,
open Norton Antivirus (Right-click on the Norton Antivirus icon in the System
Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click Options, then
Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Jeff" > wrote in message
...
> I have unchecked the box to allow messenger to run in the
> background and I have unchecked the box to load messenger
> at startup. The problem is that even when I am not
> signed on the program is closed, I am still getting
> messages pop-up on my screen. How can I stop this?

Jeff
December 5th 03, 02:31 PM
Jonathan, They are from Windows Messenger and they are
from people on my list. THe problem is that I am getting
messages from them even when the program is closed and I
am signed off.

Jeff
>-----Original Message-----
>Greetings Jeff,
>
>Firstly, do these "pop-ups" that are appearing
have "Messenger Service" in their titlebar? If
>so, what you're seeing is the Messenger service built-in
to Windows, *not* Windows Messenger
>(which are two different things) which spammers are
exploiting -- this is not Microsoft, nor
>can Microsoft control them anymore then they can control
spam to your e-mail inbox.
>
>To get rid of these pop ups, you'll need to disable
the "Messenger Service", click Start,
>then Run, enter "services.msc"and click OK. Scroll down
to "Messenger", select it,
>right-click and then choose Properties. Under startup
type, choose 'Disabled' and then
>choose the 'Stop' button. After the service is stopped,
click OK. Nothing in Windows or any
>real third-party applications should be effected by this.
>
>However, if you mean the actual Messenger "Alert"
windows (also known as Toast), do you have
>Norton Antivirus 2003 installed? Norton added a
new "instant messaging scanning" feature to
>Norton Antivirus 2003, which can conflict with Messenger
and cause this behavior. To stop it,
>open Norton Antivirus (Right-click on the Norton
Antivirus icon in the System
>Tray/Notification Area (by the clock), choose 'Open
Norton Antivirus'), click Options, then
>Instant Messenger then uncheck MSN Instant Messenger and
click OK.
>____________________________________________
>Jonathan Kay
>Windows MVP, Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>"Jeff" > wrote in message
...
>> I have unchecked the box to allow messenger to run in
the
>> background and I have unchecked the box to load
messenger
>> at startup. The problem is that even when I am not
>> signed on the program is closed, I am still getting
>> messages pop-up on my screen. How can I stop this?
>
>
>.
>

Jonathan Kay [MVP]
December 5th 03, 02:31 PM
Hi Jeff,

Do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging scanning"
feature to Norton Antivirus 2003, which can conflict with Messenger and cause this behavior.
To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in the System
Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click Options, then
Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"Jeff" > wrote in message
...
> Jonathan, They are from Windows Messenger and they are
> from people on my list. THe problem is that I am getting
> messages from them even when the program is closed and I
> am signed off.
>
> Jeff
> >-----Original Message-----
> >Greetings Jeff,
> >
> >Firstly, do these "pop-ups" that are appearing
> have "Messenger Service" in their titlebar? If
> >so, what you're seeing is the Messenger service built-in
> to Windows, *not* Windows Messenger
> >(which are two different things) which spammers are
> exploiting -- this is not Microsoft, nor
> >can Microsoft control them anymore then they can control
> spam to your e-mail inbox.
> >
> >To get rid of these pop ups, you'll need to disable
> the "Messenger Service", click Start,
> >then Run, enter "services.msc"and click OK. Scroll down
> to "Messenger", select it,
> >right-click and then choose Properties. Under startup
> type, choose 'Disabled' and then
> >choose the 'Stop' button. After the service is stopped,
> click OK. Nothing in Windows or any
> >real third-party applications should be effected by this.
> >
> >However, if you mean the actual Messenger "Alert"
> windows (also known as Toast), do you have
> >Norton Antivirus 2003 installed? Norton added a
> new "instant messaging scanning" feature to
> >Norton Antivirus 2003, which can conflict with Messenger
> and cause this behavior. To stop it,
> >open Norton Antivirus (Right-click on the Norton
> Antivirus icon in the System
> >Tray/Notification Area (by the clock), choose 'Open
> Norton Antivirus'), click Options, then
> >Instant Messenger then uncheck MSN Instant Messenger and
> click OK.
> >____________________________________________
> >Jonathan Kay
> >Windows MVP, Messenger
> >Associate Expert
> >http://www.microsoft.com/windowsxp/expertzone/
> >Messenger Resources - http://messenger.jonathankay.com
> >
> >"Jeff" > wrote in message
> ...
> >> I have unchecked the box to allow messenger to run in
> the
> >> background and I have unchecked the box to load
> messenger
> >> at startup. The problem is that even when I am not
> >> signed on the program is closed, I am still getting
> >> messages pop-up on my screen. How can I stop this?
> >
> >
> >.
> >

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