MSN Messenger not working

[Greig]

I upgraded to version 5.0 and it does not connect now can
anybody help? This has happened on 2 computers now and
will not even access the .NET website.

[Jonathan Kay [MVP]]

Greetings,

Are you able to log in to any of the
Passport sites (ex. http://www.passport.net, click the 'Sign In' at the top)?

If so, here are some suggestions you might want to try/check:
1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf, then try
signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet. You may need to
re/add Messenger to the allowed list of programs in your firewall if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
7. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
8. Check your IE Internet Zone settings -- open Internet Explorer, click the Tools menu,
then Internet Options, then Security tab, click Internet (should already be selected), click
the Default Level button, and then click OK.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Greig" > wrote in message ...
> I upgraded to version 5.0 and it does not connect now can
> anybody help? This has happened on 2 computers now and
> will not even access the .NET website.

[luis]

did all that and nothing, come on must be something else
on mircrosofts end. ever since microsoft sent to upgrade
this messanger crap to version everyone has had their
system crash.


>-----Original Message-----
>Greetings,
>
>Are you able to log in to any of the
>Passport sites (ex. http://www.passport.net, click
the 'Sign In' at the top)?
>
>If so, here are some suggestions you might want to
try/check:
>1. The date on your computer needs to be set properly --
double click the clock verify that
>the time and date are set.
>2. If your password information is not saved, verify
that you are typing it in with the
>correct case (uppercase or lowercase).
>3. Change your password @
http://memberservicesnet.passport.com/memberservice.srf,
then try
>signing in again.
>4. If you use a firewall (like ZoneAlarm, Norton
Internet Security etc. ), it's possible
>that Messenger doesn't have the correct rights to access
the Internet. You may need to
>re/add Messenger to the allowed list of programs in your
firewall if this is the case.
>5. If you disabled your firewall in the past, it still
may be blocking Messenger -- try
>restarting it and see if that helps the situation. You
also might try uninstalling an
>installed firewall, to verify that it isn't causing a
problem (even if it is disabled).
>6. Check your IE Security settings -- open Internet
Explorer, click the Tools menu, then
>Internet Options, then Advanced tab, scroll to the
Security section, and verify that "Check
>for server certificate revocation" is unchecked. Also
verify that 'Use SSL 2.0' and Use SSL
>3.0' is checked, then click OK.
>7. Click Start, then Run, and enter the following:
>regsvr32 softpub.dll
>then click OK
>8. Check your IE Internet Zone settings -- open
Internet Explorer, click the Tools menu,
>then Internet Options, then Security tab, click Internet
(should already be selected), click
>the Default Level button, and then click OK.
>____________________________________________
>Jonathan Kay
>Windows MVP, Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>"Greig" > wrote in message
...
>> I upgraded to version 5.0 and it does not connect now
can
>> anybody help? This has happened on 2 computers now and
>> will not even access the .NET website.
>
>
>.
>