Hangs on bootup and shutdown.

[JoJo]

"The Windows Image Acquisition (WIA) service hung on
starting." Error ID #7022

I've been getting this in the Event Viewer ever since I
installed Windows XP patch #811493.

Other symptoms of problems include:

- I installed this patch about 3 times and it still shows
as not having been installed on my system in the Windows
Update feature.

- Every time I boot up, it hangs for at least a minute or
two before it finally finishes the bootup process. (It
seems to get stuck in loading ZoneAlarm and my Internet
connection.)

- When I shut down, more often than not it hangs and
doesn't recover. The icons on the desktop go away, but
the taskbar at the bottom stays. It is also this taskbar
that seems to "hang" at startup (I get the hourglass when
I mouse over it until it frees up). If I have to manually
shut down the 'puter, I must boot back up, then shut down
properly (it usually does this on second try), then
restart it again. If I don't, the programs get upset if I
try to run them after a bad shutdown.

Is this a problem because of ZoneAlarm?? With all the
blocked intrusions it reports I'm terrified to shut it
down, and I'm on cable access so I don't dare go without
it. Is anyone else having problems since installing this
patch?

Any help would be greatly appreciated! This is driving me
nuts.

Thanks,
JoJo

[philip ashley]

try reinstalling zonealarm

philip ashley

"JoJo" > wrote in message
...
> "The Windows Image Acquisition (WIA) service hung on
> starting." Error ID #7022
>
> I've been getting this in the Event Viewer ever since I
> installed Windows XP patch #811493.
>
> Other symptoms of problems include:
>
> - I installed this patch about 3 times and it still shows
> as not having been installed on my system in the Windows
> Update feature.
>
> - Every time I boot up, it hangs for at least a minute or
> two before it finally finishes the bootup process. (It
> seems to get stuck in loading ZoneAlarm and my Internet
> connection.)
>
> - When I shut down, more often than not it hangs and
> doesn't recover. The icons on the desktop go away, but
> the taskbar at the bottom stays. It is also this taskbar
> that seems to "hang" at startup (I get the hourglass when
> I mouse over it until it frees up). If I have to manually
> shut down the 'puter, I must boot back up, then shut down
> properly (it usually does this on second try), then
> restart it again. If I don't, the programs get upset if I
> try to run them after a bad shutdown.
>
> Is this a problem because of ZoneAlarm?? With all the
> blocked intrusions it reports I'm terrified to shut it
> down, and I'm on cable access so I don't dare go without
> it. Is anyone else having problems since installing this
> patch?
>
> Any help would be greatly appreciated! This is driving me
> nuts.
>
> Thanks,
> JoJo

[JoJo]

Okay, seemed logical. So I uninstalled, rebooted, and
then reinstalled it. *Seems* to have solved the hanging
problem on shutdown, but I still get it hanging for a
full 2 minutes at startup. Even when I had completely
uninstalled ZoneAlarm and rebooted, it still hung for 2
minutes.

Please keep those ideas coming! Thanks.

JoJo

>-----Original Message-----
>try reinstalling zonealarm
>
>philip ashley
>
>"JoJo" > wrote in message
...
>> "The Windows Image Acquisition (WIA) service hung on
>> starting." Error ID #7022
>>
>> I've been getting this in the Event Viewer ever since I
>> installed Windows XP patch #811493.
>>
>> Other symptoms of problems include:
>>
>> - I installed this patch about 3 times and it still
shows
>> as not having been installed on my system in the
Windows
>> Update feature.
>>
>> - Every time I boot up, it hangs for at least a minute
or
>> two before it finally finishes the bootup process. (It
>> seems to get stuck in loading ZoneAlarm and my Internet
>> connection.)
>>
>> - When I shut down, more often than not it hangs and
>> doesn't recover. The icons on the desktop go away, but
>> the taskbar at the bottom stays. It is also this
taskbar
>> that seems to "hang" at startup (I get the hourglass
when
>> I mouse over it until it frees up). If I have to
manually
>> shut down the 'puter, I must boot back up, then shut
down
>> properly (it usually does this on second try), then
>> restart it again. If I don't, the programs get upset
if I
>> try to run them after a bad shutdown.
>>
>> Is this a problem because of ZoneAlarm?? With all the
>> blocked intrusions it reports I'm terrified to shut it
>> down, and I'm on cable access so I don't dare go
without
>> it. Is anyone else having problems since installing
this
>> patch?
>>
>> Any help would be greatly appreciated! This is driving
me
>> nuts.
>>
>> Thanks,
>> JoJo
>
>
>.
>