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[Steph]

OOPS!! Not MSN Windows 5.0 :p MSN MESSENGER 5.0! Sorry
for the confusion. :)
>-----Original Message-----
>I got rid of Windows Messenger a while back by using the
>Run setup and started using MSN Windows 5.0.
>
>Couple of days ago I uninstalled MSN Windows 5.0 and
>tried downloading Windows Messenger 4.7 off the
Microsoft
>website. It downloaded fine, but the Windows Messenger
>will not open when I click on it. There is no icon at
>right bottom corner of the screen. How do I fix this
>problem?
>.
>

[Jonathan Kay [MVP]]

Greetings Steph,

No problem -- do you have Norton Antivirus 2003 installed? Norton added a new "instant
messaging scanning" feature to Norton Antivirus 2003, which can conflict with Messenger and
cause this behavior. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus
icon in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'),
click Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK. Then
try starting Windows Messenger again.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Steph" > wrote in message
...
> OOPS!! Not MSN Windows 5.0 :p MSN MESSENGER 5.0! Sorry
> for the confusion. :)
> >-----Original Message-----
> >I got rid of Windows Messenger a while back by using the
> >Run setup and started using MSN Windows 5.0.
> >
> >Couple of days ago I uninstalled MSN Windows 5.0 and
> >tried downloading Windows Messenger 4.7 off the
> Microsoft
> >website. It downloaded fine, but the Windows Messenger
> >will not open when I click on it. There is no icon at
> >right bottom corner of the screen. How do I fix this
> >problem?
> >.
> >

[Steph]

Dear Jonathan,
Is there another solution? I do have Norton Antivirus
2003, but the MSN Messenger Option is unchecked so I
don't think that is the problem.

Steph

>-----Original Message-----
>Greetings Steph,
>
>No problem -- do you have Norton Antivirus 2003
installed? Norton added a new "instant
>messaging scanning" feature to Norton Antivirus 2003,
which can conflict with Messenger and
>cause this behavior. To stop it, open Norton Antivirus
(Right-click on the Norton Antivirus
>icon in the System Tray/Notification Area (by the
clock), choose 'Open Norton Antivirus'),
>click Options, then Instant Messenger then uncheck MSN
Instant Messenger and click OK. Then
>try starting Windows Messenger again.
>____________________________________________
>Jonathan Kay
>Windows MVP, Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>"Steph" > wrote in message
...
>> OOPS!! Not MSN Windows 5.0 :p MSN MESSENGER 5.0!
Sorry
>> for the confusion. :)
>> >-----Original Message-----
>> >I got rid of Windows Messenger a while back by using
the
>> >Run setup and started using MSN Windows 5.0.
>> >
>> >Couple of days ago I uninstalled MSN Windows 5.0 and
>> >tried downloading Windows Messenger 4.7 off the
>> Microsoft
>> >website. It downloaded fine, but the Windows
Messenger
>> >will not open when I click on it. There is no icon at
>> >right bottom corner of the screen. How do I fix this
>> >problem?
>> >.
>> >
>
>
>.
>