program installation issue

[rick]

Running XP home on a Dell P4. I tried to install a new
program from a commerically purchased CD - tried both
drives, one is a DVD-CD, the other is a CD-RW, both doing
the same thing. Whether the disk auto-runs or if I use
the run bar to type Drive:\setup.exe, Windows tries to
setup adobe photoshop. I verified the disk in another
machine with no problem. I tried to uninstall adobe
photoshop from the machine, but the uninstall file was
corrupt. I then tried to manually uninstall photoshop,
but that didn't help. I deleted photshop, and then adobe
itself, then used a registry cleaner to remove references
to adobe, but the symptom is still the same. i searched
the hard drive and cannot find adobe photoshop anywhere,
yet, if i try to install the purchased program, windows
still launches adobe photoshop setup! Any suggestions on
how I can get windows to point to the right setup
program? Any idea how i can install photoshop even when
I've deleted the program from my hard drive? When I
searched for adobe, "show hidden files" is selected.
Where could this program be launching from? Thanks.
By the way, I did try to install adobe and then un-install
again, with no change.
...


..

[Mary Sauer]

Do you get an error?
Go here for support
http://www.adobe.com/support/products/photoshop.html

--
Mary Sauer MS MVP
http://dgl.microsoft.com/
http://mvps.org/msauer/
"rick" > wrote in message
...
> Running XP home on a Dell P4. I tried to install a new
> program from a commerically purchased CD - tried both
> drives, one is a DVD-CD, the other is a CD-RW, both doing
> the same thing. Whether the disk auto-runs or if I use
> the run bar to type Drive:\setup.exe, Windows tries to
> setup adobe photoshop. I verified the disk in another
> machine with no problem. I tried to uninstall adobe
> photoshop from the machine, but the uninstall file was
> corrupt. I then tried to manually uninstall photoshop,
> but that didn't help. I deleted photshop, and then adobe
> itself, then used a registry cleaner to remove references
> to adobe, but the symptom is still the same. i searched
> the hard drive and cannot find adobe photoshop anywhere,
> yet, if i try to install the purchased program, windows
> still launches adobe photoshop setup! Any suggestions on
> how I can get windows to point to the right setup
> program? Any idea how i can install photoshop even when
> I've deleted the program from my hard drive? When I
> searched for adobe, "show hidden files" is selected.
> Where could this program be launching from? Thanks.
> By the way, I did try to install adobe and then un-install
> again, with no change.
> ..
>
>
> .
>
>