Can't start voice conversation with SMC 7004VBR router

[ms]

I have a ADSL connection and works fine. I can use my Window messenger 4.7
to do instant message, voice and video conversation.

I recently bought the SMC 7004VBR Route and successfully set up with the CD
came with the router, the connection can be established and everything looks
normal. However, I can send and receive instant messege by Windows Messenge
but cannot start the voice conversation with other Win Messeger users. But I
can start talking between 2 computers connected directly to the same router.

I am using Win XP Pro SP1. Please help

[Jonathan Kay [MVP]]

Greetings,

In order to use the voice/video features of Messenger that you described below the NAT
(router in this case) needs to support either some type of built-in Application Layer Gateway
(ALG) for Messenger or have Universal Plug and Play (UPnP) support.

The 7004VBR does have UPnP support, but you'll probably have to upgrade to the latest version
of the firmware from the SMC website:
http://www.smc.com/drivers_downloads/library/7004VBR_FWv123.zip (there's a text file with
detailed instructions in the zip).

Also note that after you upgrade the routers firmware, you'll need to reboot in order for
UPnP to take effect in all applications (Messenger).
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"ms" > wrote in message ...
> I have a ADSL connection and works fine. I can use my Window messenger 4.7
> to do instant message, voice and video conversation.
>
> I recently bought the SMC 7004VBR Route and successfully set up with the CD
> came with the router, the connection can be established and everything looks
> normal. However, I can send and receive instant messege by Windows Messenge
> but cannot start the voice conversation with other Win Messeger users. But I
> can start talking between 2 computers connected directly to the same router.
>
> I am using Win XP Pro SP1. Please help
>
>

[ms]

Thank you very much. Successfully upgrade the firmwire to 1.23 and turned
UPnP on, However, the voice conversation is still not possible

"Jonathan Kay [MVP]" > wrote in message
...
> Greetings,
>
> In order to use the voice/video features of Messenger that you described
below the NAT
> (router in this case) needs to support either some type of built-in
Application Layer Gateway
> (ALG) for Messenger or have Universal Plug and Play (UPnP) support.
>
> The 7004VBR does have UPnP support, but you'll probably have to upgrade to
the latest version
> of the firmware from the SMC website:
> http://www.smc.com/drivers_downloads/library/7004VBR_FWv123.zip (there's a
text file with
> detailed instructions in the zip).
>
> Also note that after you upgrade the routers firmware, you'll need to
reboot in order for
> UPnP to take effect in all applications (Messenger).
> ____________________________________________
> Jonathan Kay
> Windows MVP, Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
>
> "ms" > wrote in message
...
> > I have a ADSL connection and works fine. I can use my Window messenger
4.7
> > to do instant message, voice and video conversation.
> >
> > I recently bought the SMC 7004VBR Route and successfully set up with the
CD
> > came with the router, the connection can be established and everything
looks
> > normal. However, I can send and receive instant messege by Windows
Messenge
> > but cannot start the voice conversation with other Win Messeger users.
But I
> > can start talking between 2 computers connected directly to the same
router.
> >
> > I am using Win XP Pro SP1. Please help
> >
> >
>
>

[Jonathan Kay [MVP]]

Hi,

It's possible that the problem is on your contacts' side, do you happen to know if they're
able to have a voice conversation with others?
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"ms" > wrote in message ...
> Thank you very much. Successfully upgrade the firmwire to 1.23 and turned
> UPnP on, However, the voice conversation is still not possible
>
> "Jonathan Kay [MVP]" > wrote in message
> ...
> > Greetings,
> >
> > In order to use the voice/video features of Messenger that you described
> below the NAT
> > (router in this case) needs to support either some type of built-in
> Application Layer Gateway
> > (ALG) for Messenger or have Universal Plug and Play (UPnP) support.
> >
> > The 7004VBR does have UPnP support, but you'll probably have to upgrade to
> the latest version
> > of the firmware from the SMC website:
> > http://www.smc.com/drivers_downloads/library/7004VBR_FWv123.zip (there's a
> text file with
> > detailed instructions in the zip).
> >
> > Also note that after you upgrade the routers firmware, you'll need to
> reboot in order for
> > UPnP to take effect in all applications (Messenger).
> > ____________________________________________
> > Jonathan Kay
> > Windows MVP, Messenger
> > Associate Expert
> > http://www.microsoft.com/windowsxp/expertzone/
> > Messenger Resources - http://messenger.jonathankay.com
> >
> > "ms" > wrote in message
> ...
> > > I have a ADSL connection and works fine. I can use my Window messenger
> 4.7
> > > to do instant message, voice and video conversation.
> > >
> > > I recently bought the SMC 7004VBR Route and successfully set up with the
> CD
> > > came with the router, the connection can be established and everything
> looks
> > > normal. However, I can send and receive instant messege by Windows
> Messenge
> > > but cannot start the voice conversation with other Win Messeger users.
> But I
> > > can start talking between 2 computers connected directly to the same
> router.
> > >
> > > I am using Win XP Pro SP1. Please help
> > >
> > >
> >
> >
>
>