windows messenger (XP) not closing

[Jacinta George]

I need some advice.I am unable to get windows messenger
to close unless i press alt/ control/ delete.

[Jonathan Kay [MVP]]

Greetings,

Do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging scanning"
feature to Norton Antivirus 2003, which can conflict with Messenger and cause this behavior.
To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in the System
Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click Options, then
Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Jacinta George" > wrote in message
...
> I need some advice.I am unable to get windows messenger
> to close unless i press alt/ control/ delete.